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Novelty

    Landscape Maintenance Account Manager - Novelty, United States - Kincaide HR Solutions

    Kincaide HR Solutions
    Kincaide HR Solutions Novelty, United States

    5 days ago

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    Description
    Job DescriptionJob Description

    Our Client,

    Exscape Designs,

    a premier lawn and landscape service industry company is preparing to hire a

    Landscape Maintenance Account Manager.

    Do you have a passion for working with clients to deliver their dream lawn care and landscaping?

    Is detail orientation on a customer service and sales process important to you?

    Do you enjoy "sinking the deal" and "thinking outside the box" for the benefit of the client and the company?

    Are you looking for a position in a fast-growing service industry company?


    If so, you might be the perfect fit for our client's Novelty, OH- based company, serving the Northeast Ohio area.

    A

    Landscape Maintenance Account Manager

    must have excellent communication and people skills, with a focus on customer service. Following a process and hitting client deadlines, with a strong detail orientation is a key to success.

    Why Should You Work for Exscape Designs?


    Fantastic Compensation Package including:
    Competitive pay range of

    $55,000 - $70,000 per year , based on experience

    Please note – candidates with less experience will not command the top of the range

    Very generous commission plan

    Bonus opportunities

    Profit sharing

    2 Weeks of Paid Time Off (PTO)

    1 Paid Holidays

    401k plan

    Medical, Dental, and Vision Insurance available

    Voluntary Life Insurance and Short-Term Disability Insurance

    Company provided Cell phone, Computer, and Vehicle (or allowance) for work use

    Full-time, year-round, exempt position

    Do your values align with Exscape Designs?

    Core Values that promote unparalleled commitment to excellence, professionalism, and integrity

    See It

    – All in, Bold Consistent Vision, Innovation

    Own It

    – Accountability, Communication, Teamwork

    Kill It

    – Execution, Customer Focus, Striving for Excellence

    Back It

    – Integrity, Honesty, Our Word is Our Bond

    Job Summary


    The Landscape Maintenance Account Manager position is responsible for day-to-day sales and customer service operations of the Company for the Maintenance Division.

    This position is an experienced professional self-directing their activities to achieve service goals of their clients.

    The Account Manager is the primary point of contact for an assigned book, ($800k to $1.2M) of business responsible for overall site quality, achieving sales goals and renewal goals.

    This position will also help with estimates, contract renewals, marketing campaigns, as well as help with customer service needs as they arise.

    Performance measurables for this position will be client renewals, new contract sales, and enhancement sales.

    Essential Requirements, Knowledge, Skills and Abilities

    Bachelor's Degree in a pertinent business-related field

    5 years of Sales and Customer Service experience

    1-2 years of Green Industry/Landscape experience

    Experience working with Commercial and Industrial Customers

    Proven experience as a Field Sales Manager or similar

    Capacity to sustain consequential working relationships

    Motivated to grow and develop new business with an arsenal of brilliant sales techniques that you are eager to share

    Proficient in team collaboration with excellence in verbal and written communication

    Understanding of Landscape related mathematical functions, including measuring spaces, configuring elevations, and calculating material quantities and specifications

    Knowledge of specific materials, plants, methods, tools, and equipment required to complete various

    landscape/construction

    practices

    Excellent organizational and time management skills with the ability to prioritize and multi-task

    Attention to detail is critical to maintain high quality of care

    Takes initiative and proactive approach to improve performance

    Assumes responsibility, authority, and accountability for all activities

    Ability to develop budgets and job estimates

    Proficient in use of computers and software applications, smart phones, or data-enabled devices

    Must be a highly energetic, personable, and punctual self-starter

    Collaboration experience but comfortable working alone or without supervision

    Must be able to display a positive "can do" attitude at all times, especially under tight deadlines

    Displays unquestionable ethics, integrity, responsibility, and dependability

    Ability to lift a minimum of 50 lbs.

    Ability to work in an outdoor environment in sometimes harsh weather conditions, sometimes near heavy equipment and construction activities

    Ability to work flexible working hours to accommodate customer appointments and meetings

    Able to pass a background check in accordance with state and federal laws

    Valid driver's license and ability to be insured on company policy

    Bonus Points if You Have These

    Bi-lingual – English/Spanish

    Degree in Horticulture or a similar degree

    5 years of Green Industry/Landscape experience

    Experience working with Commercial, Industrial, and Residential Property Managers

    Knowledge or the ability to learn software programs as follows: Aspire, CRMs, Estimating software

    If you have been a lead on a landscape crew and have extensive knowledge in Landscape and Lawn Maintenance sales and customer service, here is an opportunity to get in with a growing company

    We would love to consider you to join our client's growing team

    Kincaide LTD will be happy to review your resume and your application for this position. Our Hiring Team looks forward to hearing from you.


    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions .
    **Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Related Titles or Keywords:
    Customer Representative, Salesperson, Customer Relations Representative, Client Account Representative, Account Specialist, Estimator, Client Specialist, Landscape Estimator, Landscape Sales, Account Management, Lawn Maintenance Sales, Lawn Care Leader, Lawn Maintenance Manager, Lawn Care, Lawn Maintenance, HOA's, sales tactics, marketing plans

    #J-18808-Ljbffr


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