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Customer Service Specialist
4 days ago
Service Experts - Cropp-Fairfax Fairfax, United States**Position Title: Customer Service Specialist** · **Reports To**:Manager · **Status**:Full-time, Regular position · **Category**: Customer Service · **Location Name**: CroppMetcalfe · **Location Address**: 8421 Hilltop Rd, Fairfax, VA 22031 · **Join the team of experts and realiz ...
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Member Service Specialist
1 week ago
Northwest Federal Credit Union Herndon, United StatesOverview: · The Member Service Specialist is cross trained and responsible for a variety of functions within the Member Service Center. (MSC). The MSC is a one contact resolution center for member inquiries, requests, and transaction support. You are responsible for answering cal ...
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Social Services Specialist Ii
1 day ago
Fairfax County Government Fairfax, United States**Salary** · - $62, $104,886.91 Annually**Location** · - DEPARTMENT OF FAMILY SERVICES - MULTIPLE LOCATIONS, VA**Job Type** · - FT Hourly W BN**Job Number** · **Department** · - Family Services**Opening Date** · - 04/20/2024**Closing Date** · - 5/31/2024 11:59 PM Eastern**Pay Gra ...
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Victim Services Specialist Ii
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Social Services Specialist Iii
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Fairfax County Government Fairfax, United States**Salary** · - $69, $115,540.88 Annually**Location** · - ALEXANDRIA (KP10), VA**Job Type** · - FT Hourly W BN**Job Number** · **Department** · - Family Services**Opening Date** · - 04/20/2024**Closing Date** · - 5/3/2024 11:59 PM Eastern**Pay Grade** · - S25**Posting Type** · - O ...
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Early Childhood Family Services Specialist
1 week ago
Fairfax County Public Schools Fairfax County, VA, United States**Early Childhood Family Services Specialist**: · - Alan Leis Center · **Description** · - Performs a variety of professional duties required to support the social and mental health of early childhood students. · **Qualifications** · **Required**: · - Any combination of education ...
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IT Service Management Specialist
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Ateca Consulting Dulles, United StatesWe are seeking a highly skilled IT Service Management Specialist in Saudi Arabia Qatar · **Responsibilities**: · - Collaborate with cross-functional teams to understand business requirements and translate them into IT service delivery solutions. · - Design, implement, and maintai ...
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Student Services Specialist
1 day ago
Virginia institute of Science & Technology Vienna, United States**JOB TITLE**:Student Services Specialist · **DEPARTMENT**:Student and Career Services · **REPORTS TO**:Director, Student and Career Services · ***:Provide students, visitors, faculty, and staff with one-stop quality service by sharing accurate information and knowledge in the br ...
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Specialist, Engineering Services
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L3Harris Technologies Chantilly, United States**Job Title: Specialist, Engineering Services (Hardware Integration)** · **Job Code: 11061** · **Job Location**: Chantilly, VA** · **Job **Description**: · This position entails supporting System Integration and Test (SI&T) engineers and Technical Trainers by supporting integrati ...
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Service Desk/noc Specialist
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AAC Inc Vienna, United StatesRequired Experience · - Requires a high school diploma/GED and a minimum of three years of IT experience, of which at least two years must be specialized in Service Center or Desktop Support. · - ITSM ticketing system experience required, ServiceNow experience is preferred. · - E ...
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Service Specialist
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Apple Reston, United StatesService SpecialistAs a Service Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customer ...
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Service Desk/noc Specialist 24-005p
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AAC Inc. Vienna, United States**Service Desk/ NOC Specialist** · **Required Skills**: · - Requires a high school diploma/GED and a minimum of three years of IT experience, of which at least two years must be specialized in Service Center or Desktop Support. · - ITSM ticketing system experience required, Servi ...
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IT Service Desk Specialist
1 week ago
Agile Care Enterprises Bethesda, United States**This position requires active SECRET security clearance.** · Agile Care Enterprises is looking for an IT Help Desk Specialist - Level II to support the WRNMMC - IT Department, who will provide assistance to users through multiple channels (telephone, online tickets, in-person, ...
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Service Contract Specialist
2 weeks ago
NAC Mechanical Services Gaithersburg, United StatesThe Service Contract Specialist works closely internally (service and sales) and with customers, to manage the company's large quantity of service agreements. They also handle day-to-day administrative activities related to this position. This role serves as the primary contact f ...
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Enrollment Services Specialist
1 week ago
CMT Services Inc Rockville, United States**About Us**: · - Disclaimer: By submitting your resume for this job posting, you authorize CMT Services, Inc. to forward your resume to all applicable internal and external managers, agencies, and recruitment personnel for review and consideration to hire._ · **Duties**: · - Col ...
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Support Services Specialist
1 week ago
MEDSTAR HEALTH Washington, United StatesPerforms a variety of tasks for the departments within support services including, but not limited to transporting patients and items, delivering linen, food, equipment and medical supplies, receiving medical supplies and/or equipment, patient room cleaning, trash and soiled line ...
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Printing Services Specialist
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US Government Publishing Office Washington, United States**Duties**: · - Provides assistance with publishing and printing projects and services presented by a range of customer agencies. · - Performs the basic functions necessary to service a limited range of printing and contract requirements with the assistance of higher graded speci ...
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Office Services Specialist
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PALADIN INC Washington, United StatesPaladin Consulting is currently hiring a Legal Sr On-Site Service Specialist to join our team working onsite at our client's office located in Washington, DC. · **Job Title: Legal Sr On-Site Service Specialist** · **Work Location: Washington, DC** · **Duration: Long-term contract ...
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Retail Service Specialist
1 day ago
AAA East Central Washington, United States Full timeRetail Service SpecialistWe are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting opportunity in our branch network and ideal for candidates interested in working in a teamwork environment with AAA ...
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Enrollment Services Specialist
1 week ago
Northern VA Community College Alexandria, United States**Title**:Enrollment Services Specialist · **Agency**:Northern VA Community College · **Location**:Alexandria - 510 · **FLSA**:Nonexempt · **Hiring Range**:$45,000 - $55,000 · **Full Time or Part Time**:Full Time · Additional Detail · **General Description**: · The Enrollment Ser ...
Servicing Specialist - Reston, United States - Guidance Residential
Description
Guidance Residential, LLC is a strong, growing company that specializes in residential mortgage lending. Our team members are a vital strength in our ability to grow and continue to serve our customers.We are adding to our Servicing team and are seeking a full-time Servicing Specialist to lead the projects and activities relating to the subservicing of the Guidance Residential mortgage portfolio.
You will work with our Servicing team and Sub-Servicer to support Guidance in its activities related to servicing closed home financing contracts.
Essential Duties and Responsibilities Process daily activity including obtaining documents for Sub-Servicer on paid in full contracts. Take customer calls related to conflicts with Sub-Servicer.Interact with Sub-servicer to facilitate the resolution of customer issues related to loan servicing such as payments, tax and insurance issues including loss claims, payoff/releases, and financial hardship.
Maintain Servicing Oversight Logs (excel) and work in other company related data basis and Operational systems to obtain scanned documents and track progress.
Provide support to the Servicing Oversight Manager as it relates to the servicing of loans by a Sub-servicer. Research and provide needed documents for Compliance requests, CEMA request and other Servicing related Items. Other duties as assigned.Requirements High school diploma or equivalent experience. 2-year college degree helpful. Minimum 2+ years' experience servicing mortgage loan contracts however, can be compensated through education or other related experience. Effective customer service skills including phone and written communication skills. Detail oriented. Good organizational and analytical skills. Ability to work collaboratively with peers, managers, and customers in a team environment to attain common goals. Ability to multitask on various items while meeting strict timelines and deadlines. Ability to navigate multiple computer systems, applications, and utilize search tools to find information. Proficient in Microsoft Word, Excel, Outlook, and basic email functions.
Aside from the requirements above, the ideal candidate will have a proven track record in exceptional follow-up and customer service, and must be able to prioritize multiple projects to ensure deadlines are met.
Must also be able to demonstrate initiative and use independent judgment within Guidance's established guidelines and procedures.We are located within walking distance to the Washington D.C. Metro's Silver Line Wiehle-Reston Station, and we are also only a few miles from the Dulles International Airport.
We offer a competitive salary as well as a comprehensive benefits package including Medical, Dental, Vision, Flex Spending, Life/AD&D, STD, LTD, 401K + Roth with immediate 100% vesting in company match, Student Loan Pay-Down Program, paid holidays, vacation, and more.
Guidance Residential is an Equal Opportunity Employer.
