Service Desk/noc Specialist - Vienna, United States - AAC Inc

AAC Inc
AAC Inc
Verified Company
Vienna, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Required Experience

  • Requires a high school diploma/GED and a minimum of three years of IT experience, of which at least two years must be specialized in Service Center or Desktop Support.
  • ITSM ticketing system experience required, ServiceNow experience is preferred.
  • Experience in network and datacenter monitoring is a plus.
  • Must have a positive and patient customer service attitude.
  • Demonstrated ability to effectively communicate orally and in writing.
  • Experience supporting a nationwide mid to large Federal agency enterprise is a plus.
  • A+, HDI, MMDA or other relevant certifications are a plus.
  • Must be able to obtain agency suitability clearance.
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