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    Sales Support Specialist - Tampa, United States - SNI Companies

    SNI Companies
    SNI Companies Tampa, United States

    3 weeks ago

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    Description
    Job Description

    Responsibilities for Sales Support Specialist
    • Help troubleshoot problems with customer orders, customer accounts and other related issues
    • Provide the sales team with commission and sales data reports and sales guides
    • Monitor sales performance through sales tracking tools and report progress to sales representatives
    • Identify and keep up with sales trends
    • Work with account managers to create and implement targeted sales strategies
    • Keep up with new product sales launches and make sure the sales team is up to date
    • Provide customer service by staying on top of pending orders and customer requests
    • Identify where improvement is needed in sales practices and make suggestions for improvements
    Qualifications for Sales Support Specialist
    • High school diploma is required but an Associate or bachelor's degree in Business, Marketing or related field is preferred
    • Proficient in computer software systems including MS Office and MS Excel
    • Working knowledge of customer relationship management software and data analysis
    • Excellent motivational skills and works will with a team but also able to work alone
    • Strong communication and interpersonal skills and dedication to customer satisfaction
    • Excellent time management and organizational skills and the ability to multitask and prioritize
    • Knowledge of sales practices and the most efficient customer service techniques
    • Ability to interpret sales metrics and perform data entry
    • Ability to pay strong attention to detail
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