Jobs
>
Amarillo

    Call Center Representative - Amarillo, United States - Perdue, Brandon, Fielder, Collins and Mott L.L.P.

    Perdue, Brandon, Fielder, Collins and Mott L.L.P.
    Perdue, Brandon, Fielder, Collins and Mott L.L.P. Amarillo, United States

    4 weeks ago

    Default job background
    Description

    Established in Amarillo, Texas in 1970, Perdue Brandon Fielder Collins & Mott LLP ("Perdue Brandon") is one of the oldest law firms providing collection services and related legal representation to government entities.

    Our clients include school districts, cities, counties, hospital districts, appraisal districts and other governmental entities.

    Perdue Brandon continues to grow and currently has 15 primary offices in Texas and multiple satellite locations in Texas, Oklahoma, and Florida servicing clients in nine states.


    For more information on our Firm, please visit our website at .

    Position Summary:
    PBFCM is a high-volume collection firm that offers a professional, yet casual environment. We

    are in search of a full-time team member for our Collections Department to assist in the collection of

    delinquent fines and fees accounts through varying communication methods and possible suit preparation.

    Essential Job Functions:
    Receive high volume of inbound phone calls
    Make outbound calls to account owners
    Track correspondence sent, received or requiring further action in account management system
    Research owner contact information as needed
    Meet daily, weekly and monthly production objectives
    Be accountable for call quality, attendance, and adherence to work schedule results


    Experience Requirement(s):
    Previous Office Experience (Preferred)
    Experience in a law office, collections environment or tax office (Preferred)
    Experience in customer service (Preferred)


    Education Requirement(s):
    High School diploma or equivalent (Required)
    Some college (Preferred)


    Competencies / Skills

    Essential Skills:
    Strong oral and written communication skills
    Proficiency in Microsoft Office, specifically Word, Excel and Outlook
    Ability to meet deadlines, work under pressure and prioritize tasks
    Strict attention to detail
    Ability to work independently
    Strong proficiency at multi-tasking
    Punctuality and dependability


    Preferred Skills:
    Decision-making skills Ability to work independently and make decisions that balance the interests of the
    firm and the customer
    Conflict Resolution skills Customers can be difficult and you need to be able to respond to difficult behavior
    with diplomacy and tact
    Ability to work under pressure Candidates must demonstrate a healthy response to stressful situations
    Adaptability and Teamwork - Ability to accept and implement coaching and feedback in order to achieve
    individual and team performance goals


    Work Environment


    This position involves:
    Sitting at a computer most of the day
    Utilizing a headset and being on the phone frequently
    On the job training
    Annual performance reviews

    Physical Demands:
    While performing the duties of this job, the employee is regularly required to walk, sit, speak
    and hear. The employee is required to stand, use hands to finger, handle, or feel; reach with hands and arms; the
    employee may be required, on occasion, to stoop, kneel, or crouch. Specific vision abilities required by this job
    include close vision, peripheral vision, depth perception and ability to adjust focus. Employee may be required to
    travel by air or car.
  • Perdue, Brandon, Fielder, Collins and Mott L.L.P.

    Call Center Representative

    2 weeks ago

    Perdue, Brandon, Fielder, Collins and Mott L.L.P. Amarillo, United States

    Position Summary: PBFCM is a high-volume collection firm that offers a professional, yet casual environment. We · are in search of a full-time team member for our Collections Department to assist in the collection of · delinquent fines and fees accounts through varying communicat ...

  • Perdue, Brandon, Fielder, Collins and Mott L.L.P.

    Call Center Representative

    2 weeks ago

    Perdue, Brandon, Fielder, Collins and Mott L.L.P. Amarillo, United States

    Established in Amarillo, Texas in 1970, Perdue Brandon Fielder Collins & Mott LLP ("Perdue Brandon") is one of the oldest law firms providing collection services and related legal representation to government entities. Our clients include school districts, cities, counties, hospi ...

  • Perdue, Brandon, Fielder, Collins and Mott L.L.P.

    Call Center Representative

    2 weeks ago

    Perdue, Brandon, Fielder, Collins and Mott L.L.P. Amarillo, United States

    Job Description · Job DescriptionPosition Summary: PBFCM is a high-volume collection firm that offers a professional, yet casual environment. We · are in search of a full-time team member for our Collections Department to assist in the collection of · delinquent fines and fees ac ...

  • Xcel Energy

    Customer Contact Center Representative

    2 weeks ago

    Xcel Energy Amarillo, United States

    Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what youre ...

  • Education Credit Union

    Member Support Center Representative

    4 weeks ago

    Education Credit Union Amarillo, United States

    SUMMARY · This position is responsible for assisting the members with products, services, account and loan information.This position is responsible for non-cash teller duties and responsible for receiving all "incoming" calls and making "outbound" calls to perform inquiries on m ...

  • The People's Federal Credit Union

    Contact Center Representative

    2 weeks ago

    The People's Federal Credit Union Amarillo, United States

    Job Description · Job DescriptionSalary: · We have two positions to fill for Part Time Contact Center Representative. The hours are : · Position #1: 10:00am - 2:00pm plus Saturday mornings on a rotating schedule · Position #2: 1:00pm - 5:30/6:00pm plus Saturday mornings on a ro ...

  • Xcel Energy

    Customer Contact Center Representative

    3 weeks ago

    Xcel Energy Amarillo, TX, , United States

    Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you'r ...

  • Xcel Energy

    Customer Contact Center Representative

    2 weeks ago

    Xcel Energy Amarillo, United States

    The Customer Contact Representative's primary responsibility is to resolve any issues our customers might face and ensure their satisfaction. Contact Center Representatives will consult with customers on their energy needs and resolve issues in one c Representative, Customer, Ret ...

  • Xcel Energy

    Customer Contact Center Representative

    4 weeks ago

    Xcel Energy Amarillo, TX, United States Full time

    Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you'r ...

  • Group 1 Auto

    Automotive Service Advisor

    2 weeks ago

    Group 1 Auto Amarillo, United States

    Overview · 4-DAY WORK WEEK | SALARY& BONUS OPPORTUNITIESGENE MESSER FORD AMARILLO · is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service.We are growing and looking for Quality Automotive Service Advisors to work with our Quality Dealer ...

  • Kimball Midwest

    Outside Sales Representative

    2 days ago

    Kimball Midwest Amarillo, United States Full time

    Who Are You? · Are you someone who likes the idea of unlimited earning potential? At Kimball Midwest, you have the opportunity to earn what you are worth. · Do you value less windshield time and more time doing what you do best - building relationships with your customers? Most o ...

  • Rush Enterprises

    Diesel Mechanic/Technician

    2 weeks ago

    Rush Enterprises Amarillo, United States

    Advertised Job Description: · A Diesel Service Technician is responsible for providing service to our customers while maintaining exceptional customer service. This can include: cleaning, maintenance, visual inspection, and removal of parts and attachments. Installation with the ...

  • Exceptional Emergency Centers

    CT/Radiology Technician

    3 weeks ago

    Exceptional Emergency Centers Amarillo, United States

    Job Description · Job Description$4k sign-on bonus for Full Time hires* · *Offering Shift Diff for Nights and Weekends* · Job Summary · The Radiology Technologist will operate radiographic equipment to produce radiographs of the body for diagnostic purposes, as directed by the ER ...

  • Prosperity Bank

    BSA FIU Analyst II

    2 weeks ago

    Prosperity Bank Amarillo, United States Full time

    Share If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. BSA FIU Analyst II (Full Time) - Amarillo, Plano or Sugar Land · Full TimeAnalyst Non-ExemptPreston Legacy Circle, ...

  • Titan Medical Group

    Travel CT Technologist

    1 hour ago

    Titan Medical Group Amarillo, TX, United States

    Titan Medical Group is seeking a travel CT Technologist for a travel job in Amarillo, Texas. · Job Description & Requirements · Specialty: CT Technologist · Discipline: Allied Health Professional · Start Date: 06/24/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours, ...

  • Ardent Health Services

    Full-Time Hematology/Oncology Employment

    3 days ago

    Ardent Health Services Amarillo, United States Full time

    BSA Harrington Cancer Center in Amarillo, TX, is searching for a full-time Hematology/Oncology Physician to join its respected cancer team in the gorgeous Texas Panhandle. · BSA Harrington Cancer Center, accredited by the Commission on Cancer, provides a unique, team approach to ...

  • Oklahoma Blood Institute

    inventory management representative i-evenings

    3 weeks ago

    Oklahoma Blood Institute Amarillo, United States

    **INVENTORY MANAGEMENT REPRESENTATIVE I-EVENINGS (AMARILLO, TX) - Amarillo, TX** · $11.50 or based on education and/or experience plus shift differential and holiday pay ****HELP SAVE LIVES**** · Coffee Memorial Blood Center is actively seeking qualified candidates for a reward ...

  • Exceptional Emergency Centers

    Registration Clerk/Patient Advocate

    3 weeks ago

    Exceptional Emergency Centers Amarillo, United States

    Job Description · Job Description*Looking for Full-Time and Part-Time help* · Job Summary · Performs several administrative functions, from collecting patient information/payment, executing admissions, transfers, and discharge procedures, as well as putting charts together, etc.. ...

  • City of Amarillo, TX

    Front Desk Attendant-hrly

    2 weeks ago

    City of Amarillo, TX Amarillo, United States

    PAY: $10.00/hr · This position requires heavy public contact in a very fast paced environment. Primary duties include cash management on a daily basis for the Amarillo National Tennis Center (ANTC), including a large volume of electronic membership registrations and court reserva ...

  • City of Amarillo, TX

    Attorney II

    2 weeks ago

    City of Amarillo, TX Amarillo, United States

    PAY: $53,275-$103,956 · Self-initiating attorney works with little direct supervision to provide a wide range of high level professional legal services to the city departments of: police, airport police, fire, fire marshal, and animal management and welfare. This Attorney-II posi ...