- Interacts and interfaces with customers by providing information and assistance.
- Oversees and assists in resolution of customer complaints.
- Acts as mentor for current CSAs, specifically for those working the ticket counters
- Coordinates activities and provides guidance to CSAs.
- Ensures CSAs adhere to company policies and procedures. Coaches employees when necessary.
- Determines status of arriving buses and bus numbers.
- Meets all late schedules in excess of published connecting times.
- Verifies ticket lines are clear before bus departs.
- Assist drivers with boarding procedures.
- Helps Investigates tracing process issues.
- Assists management team with GPX accounting functions and cash controls.
- Performs other duties as assigned by City Manager. Experience/Skills
- Two (2) years of general knowledge of terminal, to include work experience as a Ticket Agent and/or Baggage Agent
- Cash handling experience
- Good problem solving and decision-making ability
- Excellent oral and written communications skills
- Basic math skills
- Bilingual candidates preferred based on local business needs Physical Requirements
- Ability to handle packages/bags weighing up to 100 lbs
- Office with heating and cooling
- Outdoors, not sheltered from the elements
- Ability to move about the office/terminal and between floors
- Utilize standard office equipment
-
Client Services Associate
4 weeks ago
Engage8 Solutions Nashville, United StatesJob Description · Job DescriptionDo you believe that all it takes is a little communication and a smile to solve most problems? · Are you passionate about introducing solutions to clients they haven't even been aware of? · Are you ready to grow your career and work for a company ...
-
Customer Service Associate
1 day ago
Club Car Wash Nashville, United StatesJob Description · Job DescriptionCOMPANY PROFILE · Club Car Wash is one of the fastest growing tunnel car wash companies in the United States. We currently operate 135+ stores throughout Missouri, Kansas, Illinois, Iowa, Oklahoma, Nebraska, Wisconsin, Texas, Arkansas, and Tenness ...
-
Guest Services Associate
3 weeks ago
Wyndham Destinations Nashville, United StatesWe Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated R ...
-
Guest Service Associate
2 weeks ago
Towne Park Nashville, United StatesAt Towne Park, its more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you Guest Service, Associate, Guest ...
-
Customer Service Associate
3 weeks ago
Broadcast Music Nashville, United StatesLocation: · Location: · Customer Service Associate in Nashville, TN at BMI **Location:** · **Experience:** · At least 1 year(s) **Job Description** · **POSITION SUMMARY**: Responsible for performing various administrative tasks, resolving counterclaims, administering departm ...
-
Service Associate
2 weeks ago
UBS Nashville, United StatesYour role · Are you a strategic thinker? Are you passionate about building relationships? We are looking for someone like you to: · * undertake preparatory work, transaction processing, and control and reconciliations tasks · * provide support and advice for Team Associates and F ...
-
affiliate customer service associate
3 weeks ago
Broadcast Music Nashville, United StatesPOSITION SUMMARY · Responsible for providing excellent customer service to our songwriter and publisher customers. Plays a vital role in ensuring customer satisfaction by addressing frontline inquiries, resolving issues, and providing support with professionalism and empathy. · ...
-
Associate Patient Service Specialist
3 weeks ago
Vanderbilt University Medical Center Nashville, United States**Discover Vanderbilt University Medical Center:** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is ...
-
associate patient service specialist
4 weeks ago
Vanderbilt University Medical Center Nashville, TN , USA, United States**Discover Vanderbilt University Medical Center:** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is ...
-
Vanderbilt University Medical Center Nashville, United States Full timeDiscover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a p ...
-
Retail Loss Prevention Customer Service Associate
20 hours ago
TJX Companies, Inc. Nashville, United StatesStyle is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more ...
-
PEPI: Senior Associate, CFO Services
3 weeks ago
Alvarez & Marsal Nashville, United StatesDescription · You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. · PEPI - CFO Services Senior Associate · OVERVIEW: · A&M CFO Services work with private equity held portfolio companies and provide our clien ...
-
Customer Service Associate US Remote
3 weeks ago
Ribbon Home Inc Nashville, United StatesRibbon is a first of its kind real estate technology company transforming the real estate transaction by delivering certainty, transparency and joy to the home buying process. Consumers and realtors deserve a better experience, and we have designed an open platform that welcomes ...
-
Client Services Associate
2 weeks ago
Engage8 Solutions Nashville, United StatesDo you believe that all it takes is a little communication and a smile to solve most problems? · Are you passionate about introducing solutions to clients they haven't even been aware of? · Are you ready to grow your career and work for a company that you believe in? · Three t ...
-
Guest Services Associate
3 weeks ago
Travel + Leisure Nashville, United StatesWe Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated R ...
-
Client Services Associate
3 weeks ago
BGSF Nashville, United StatesBGSF is seeking a direct hire Client Services Associate for our downtown Nashville financial services client · Hybrid schedule – Monday –Thursday onsite; Friday wfh · Monday – Friday, 800am – 500pm · $60,000 - $80,000 DOE + bonus · Requires 1+ years administrative and operational ...
-
Client Service Associate
3 weeks ago
Mariner Wealth Advisors Nashville, United StatesOverview: · If you are looking to build your career with a firm that puts the client first, then Mariner is the right firm for you. We actively nurture the next generation of professionals, give back to the community and focus on building a diverse culture where everyone genuine ...
-
Client Services Associate
3 weeks ago
SPS North America Inc Nashville, United StatesJob DetailsLevelEntryJob LocationAZBNA 12 - Nashville, TNPosition TypeFull TimeSalary Range$ $18.00 HourlyJob CategoryCustomer ServiceDescriptionJob Title: Client Services AssociateReports To: The Client Services Associate will report to the Client Services Supervisor, Client Ser ...
-
Associate Service Engineer
1 week ago
Technology Service Professionals, Inc. Nashville, United StatesNashville, Tennessee Associate Service Engineer · We are searching for an Associate Service Engineer to join our dedicated and talented team. At TSP, we share a passion for providing an entirely positive, above and beyond service experience for every customer in the TSP family. · ...
-
Client Services Associate
2 weeks ago
BGSF Nashville, United StatesBGSF is seeking a direct hire Client Services Associate for our downtown Nashville financial services client · The following information provides an overview of the skills, qualities, and qualifications needed for this role. · Hybrid schedule – Monday –Thursday onsite; Friday w ...
Lead Customer Service Associate - Nashville, United States - Greyhound
Description
Summary
The Lead Customer Service Associate will perform activities in accordance with company standards to accomplish the overall organizational goals. Responsibilities include providing excellent customer service, cash handling, safety awareness, on-time performance, cleanliness of terminal and buses and providing a stellar customer experience. The Lead CSA will also serve as a mentor for other Customer Service Associates.