Jobs
>
Nashville

    Customer Service Associate US Remote - Nashville, United States - Ribbon Home Inc

    Ribbon Home Inc
    Ribbon Home Inc Nashville, United States

    1 week ago

    Default job background
    Description

    Ribbon is a first of its kind real estate technology company transforming the real estate transaction by delivering certainty, transparency and joy to the home buying process. Consumers and realtors deserve a better experience, and we have designed an open platform that welcomes everyone in the ecosystem to participate.

    Our mission is to **make home ownership achievable**. We live out our mission every day through our core values:

    **Set New Standards.** Our mission requires a new way forward. We start from first-principles to be different, creative and bold. Big or small, we create new norms.

    **Build Together.** We are one team, one mission, creating vibrant communities of belonging. We unite in our passion and collaborate with optimism, integrity and trust.

    **Learn, Teach, Grow.** In service of delivering a world class experience, we actively learn from our community, educate others, and celebrate the victories and struggles that come along the way.

    ****Your team:****

    The Customer Experience team gets to help live out Ribbons mission of making homeownership achievable every day. Customer service duties and responsibilities including answering phone calls, chat responses and emails - as well as responding to customer questions and complaints. You will assist customers through the setup processes, providing a warm welcome to the incoming new leads.

    ****How you'll help make homeownership achievable:****

    Increase agent activity by providing clear and concise overviews of the Ribbon program

    Manage a high volume of inbound and outbound calls

    Provide accurate, valid and complete information by using the right methods and tools

    Record an accurate recap of each customer interaction via CRM

    Expertise at using customer relationship management tools to exceed customer communication expectations

    Effective communication via phone, chat and email

    Cultivate and maintain customer relationships through providing stellar white glove customer service

    Provide accurate, valid and complete information by using the right methods and tools

    Represent and demonstrate our company values, brand, and mission

    ****What we're looking for:****

    Phone sales experience

    Genuine customer empathy

    Strong organizational and time management skills

    Excellent written and verbal communication

    Ability to be highly self-motivated and work in a fast paced, ever-changing environment

    A thirst for knowledge and growth in a startup environment

    Sense of urgency and persistence

    Flexibility We are a small company that moves and reacts fast

    ****Bonus Points:****

    Real Estate Experience

    Experience in a call center environment

    Experience working in a remote environment / working from home

    ****What we offer:****

    Health, dental, and vision insurance

    Flexible, unlimited vacation

    Fully paid parental leave

    Regular team lunches

    Health + wellness stipend

    Company-sponsored TalkSpace membership

    401(k)

    Commuter benefits

    FSA + HSA

    Learning + development stipend

    Meaningful equity in the company

    Even if you dont meet all the requirements, we encourage you to apply If youd be excited to show up for work each day, wed be excited to have you on our team.

    *Here at Ribbon were not scared of differences. Its how we break new ground. As we scale and we help families from every walk of life, the team we build must be reflective of the diversity that we serve. Together, weve built and will continue to grow, a diverse and inclusive culture where everyone has a seat at the table and the space to be their most authentic self. Ribbon is an Equal Opportunity Employer and we support, celebrate, and cherish all the things that make our teammates who they are.*



  • Blitt & Gaines P.C. Nashville, United States

    Job Title: Remote Associate Attorney · About Blitt and Gaines, P.C. · BG is an industry leading debt collection law firm that has been in business over 30 years. Our Firm has 47 attorneys, and 250 support staff throughout 9 offices in the following states: Arizona, Illinois, Indi ...


  • Blitt and Gaines, P.C. Nashville, United States

    Job Description · Job DescriptionJob Title: Remote Associate Attorney · About Blitt and Gaines, P.C. · BG is an industry leading debt collection law firm that has been in business over 30 years. Our Firm has 47 attorneys, and 250 support staff throughout 9 offices in the followin ...


  • Lexitas Legal Talent Outsourcing Nashville, United States

    Our client, a prominent national law firm, is seeking an Associate to join their Westchester County, NY office. · This position may be hybrid remote. · The ideal candidate will have 1+ years of premises liability, motor vehicle accident, property damage or construction defense ac ...


  • eviCore healthcare Nashville, TN, United States

    Provides timely expert medical review for requests to evaluate the medical necessity of services that do not meet utilization review criteria while located in a state or territory of the United States. · Reviews appeals for denied services related to current relevant medical exp ...

  • Phoenix Innovations

    Associate Partner

    1 week ago


    Phoenix Innovations Brentwood, United States

    Our client, a rapidly growing start-up consulting firm specializing in Life Sciences strategy, with an annual turnover of approximately €5M, is located in Munich, Germany (with remote/hybrid options). They are currently seeking a highly skilled Associate Partner (Fluent German pr ...

  • Marriott International, Inc

    Lifestyle Server

    1 day ago


    Marriott International, Inc Nashville, United States Part time

    Additional Information Part-Time, Rooftop restaurant Zeppelin, Pay: $07.50/hour, free Nashville parking · Job Number · Job Category Food and Beverage & Culinary · Location TownePlace Suites Nashville Downtown/Capitol District, 310 Gay Street, Nashville, Tennessee, United States ...

  • Marriott International, Inc

    HVAC Technician

    5 days ago


    Marriott International, Inc Jere Baxter, United States

    Additional Information Shared Services Position, $500 Sign On Bonus, Clean Driving Record, EPA Certified · Job Number · Job Category Engineering & Facilities · Location Courtyard Nashville Airport, 2508 Elm Hill Pike, Nashville, Tennessee, United States VIEW ON MAP · Schedule Fu ...


  • Marriott International, Inc Nashville, United States

    Additional Information Full Time · Job Number · Job Category Finance & Accounting · Location Nashville Vanderbilt Shared RI, 1801 Hayes Street, Nashville, Tennessee, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Manageme ...


  • Marriott International, Inc Nashville, United States null

    Job Number · Job Category Food and Beverage & Culinary · Location Renaissance Nashville Hotel, 611 Commerce Street, Nashville, Tennessee, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Our ...


  • Abbtech Professional Resources Nashville, United States

    This program requires US Citizenship · We are seeking? skilled and motivated Windows 11 Migration Specialists to join our team. The successful candidates will play a crucial role in the deployment ~5K computers as part of a comprehensive Windows?migration project. This is an exc ...

  • Abila

    Corporate Paralegal

    1 week ago


    Abila Nashville, United States

    Overview · We are seeking a Corporate Paralegal (remote) to join our growing team · * This position is remote in Nashville, TN. · Responsibilities & Qualifications · Position Summary · * Assist in implementing legal and compliance-related policies and procedures · * Draft, file, ...


  • FirstBank Nashville, United States

    Position Summary: Associate must provide top quality IT Support to all employees throughout the FirstBank organization. This IT support includes responding to incoming incidents via multiple contact points and remote IT problem solving, coordinating hardware and software for new ...

  • Eliassen Group

    PC Technician

    1 week ago


    Eliassen Group Nashville, United States

    Eliassen Group is seeking skilled and motivated Windows 11 Migration Specialists to join our large federal government integrator. The successful candidates will play a crucial role in the deployment ~5K computers as part of a comprehensive Windows migration project. This is an ex ...


  • Warner Bros. Discovery Nashville, United States

    **_Every great story has a new beginning, and yours starts here._** · **_Welcome to Warner Bros. Discovery... the stuff dreams are made of._** · **Who We Are...** · When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superher ...


  • Johnson Controls International Nashville, United States

    Be part of the future · We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we'll give you the space and opportunities to grow and su ...

  • Atlas Management

    Benefits Specialist

    1 week ago


    Atlas Management Nashville, United States

    For more than 25 years, the Atlas Management team has provided management and human resources solutions to businesses, and employment opportunities to individuals. We are looking for a Manage Care Specialist to work full time, contract and work hybrid and remotely. · Benefits Spe ...


  • FISK UNIVERSITY Nashville, United States

    Job Details · Level · Experienced · Job Location · Fisk University - Nashville, TN · Remote Type · N/A · Position Type · Full Time · Education Level · Graduate Degree · Salary Range · Undisclosed · Travel Percentage · None · Job Shift · 1st Shift · Job Category · Education · Desc ...


  • Atlas Management Nashville, United States

    For more than 25 years, the Atlas Management team has provided management and human resources solutions to businesses, and employment opportunities to individuals. We are looking for a Manage Care Specialist to work full time, contract and work hybrid and remotely. · Benefits Spe ...


  • Elevance Health Nashville, United States

    · Associate General Counsel · Location: This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of our Elevance Health PulsePoint locations. · The Associate General Counsel is responsible for providing legal advice and recommenda ...

  • Cornerstone Search Group

    Head, Corporate

    1 week ago


    Cornerstone Search Group Nashville, United States

    Head, Corporate & Legal Affairs – Strategic Advisor Reporting to CEO; · Innovative CRO – Remote – Retained Search · Summary: · Cornerstone Search Group has been retained by a rapidly growing Clinical Research Organization funded by a thriving multi-billion-dollar parent Health C ...