Jobs
>
Nashville

    Customer Service Associate - Nashville, United States - Broadcast Music

    Broadcast Music
    Broadcast Music Nashville, United States

    2 weeks ago

    Default job background
    Description

    Location:

    Location:

    Customer Service Associate in Nashville, TN at BMI **Location:**

    **Experience:**

    At least 1 year(s) **Job Description**

    **POSITION SUMMARY**: Responsible for performing various administrative tasks, resolving counterclaims, administering departmental mailboxes and fulfilling various ad hoc requests in order to achieve departmental goals and provide excellent customer service to internal and external customers.

    **LOCATION: Nashville, TN office. Effective November 1, this position will report to the office (2) days per week and work remotely for (3) days a week for the remainder of 2021. Effective January 1, this position will report to the TN office Monday-Thursday and work remotely on Fridays until further notice.**

    **FUNCTIONS OF THE JOB**

    Receive and handle a high volume of affiliate inquiries via email, occasionally via phone. Manage and update database records, and does research as required to troubleshoot customer problems related to Online Services.

    Analyze, interpret and process documentation and forms.

    Receive, research and respond to various inquiries via email, postal mail and telephone.

    Effectively communicate BMIs policies and procedures to internal and external customers as it relates to administration, account maintenance and copyright counterclaims/discrepancies.

    Review and manage writer and publisher affiliate catalogs to ensure the accurate distribution of royalties.

    Resolve copyright counterclaims and discrepancies.

    Research and prepare royalty adjustment requests as necessary.

    Work closely with the team to achieve department mission and vision.

    Work on special projects as needed.

    Other duties as assigned.

    Regular attendance.

    Supports our BMI Core Values and cultivates a culture of diversity and inclusion.

    **POSITION QUALIFICATION REQUIREMENTS**

    Bachelors Degree or equivalent preferred.

    Minimum one (1) year experience in the music industry preferred; or equivalent combination of education and experience. Possess a working knowledge of the music industry and music publishing. Experience working with and maintaining database systems, reports, word processors and spreadsheets.

    Strong analytical skills and attention to detail.

    Ability to interact professionally, both written and verbally, with a diverse population of internal and external customers.

    Proficiency in Microsoft Office.

    Independent thinker who is self-motivated and able to work on multiple tasks simultaneously.

    Effectively use research skills to solve problems.

    Ability to prioritize multiple assignments to meet deadlines.

    Strong typing and proofreading skills.

    **For the health and safety of our staff, BMI requires that all team members who are expected to work in BMI offices or interact with the public on BMIs behalf, be fully vaccinated against COVID-19, unless a reasonable accommodation is requested and pre-approved.**

    **BROADCAST MUSIC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER**: All applicants will receive equal opportunity for employment without regard to race, creed, color, sex, age, national origin, marital status, veteran status or disability.

  • UBS

    Service Associate

    1 week ago

    UBS Nashville, United States

    Your role · Are you a strategic thinker? Are you passionate about building relationships? We are looking for someone like you to: · * undertake preparatory work, transaction processing, and control and reconciliations tasks · * provide support and advice for Team Associates and F ...

  • Engage8 Solutions

    Client Services Associate

    1 week ago

    Engage8 Solutions Nashville, United States

    Do you believe that all it takes is a little communication and a smile to solve most problems? · Are you passionate about introducing solutions to clients they haven't even been aware of? · Are you ready to grow your career and work for a company that you believe in? · Three t ...

  • Travel + Leisure

    Guest Services Associate

    2 weeks ago

    Travel + Leisure Nashville, United States

    We Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated R ...

  • BGSF

    Client Services Associate

    2 weeks ago

    BGSF Nashville, United States

    BGSF is seeking a direct hire Client Services Associate for our downtown Nashville financial services client · Hybrid schedule – Monday –Thursday onsite; Friday wfh · Monday – Friday, 800am – 500pm · $60,000 - $80,000 DOE + bonus · Requires 1+ years administrative and operational ...

  • SPS North America Inc

    Client Services Associate

    3 weeks ago

    SPS North America Inc Nashville, United States

    Job Details · Level · Entry · Job Location · AZBNA 12 - Nashville, TN · Position Type · Full Time · Salary Range · $ $18.00 Hourly · Job Category · Customer Service · Description · Job Title:Client Services Associate · Reports To: The Client Services Associate will rep ...

  • Mariner Wealth Advisors

    Client Service Associate

    3 weeks ago

    Mariner Wealth Advisors Nashville, United States

    Overview: · If you are looking to build your career with a firm that puts the client first, then Mariner is the right firm for you. We actively nurture the next generation of professionals, give back to the community and focus on building a diverse culture where everyone genuine ...

  • TSP

    Associate Service Engineer

    2 weeks ago

    TSP Nashville, United States

    We are searching for an · Associate Service Engineer · to join our dedicated and talented team. At TSP, we share a passion for providing an entirely positive, above and beyond service experience for every customer in the TSP family. · The best and the brightest work with us, a ...

  • Towne Park

    Guest Service Associate

    1 week ago

    Towne Park Nashville, United States

    At Towne Park, its more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you Guest Service, Associate, Guest ...

  • SPS North America Inc

    Client Services Associate

    3 weeks ago

    SPS North America Inc Nashville, United States

    Job DetailsLevelEntryJob LocationAZBNA 12 - Nashville, TNPosition TypeFull TimeSalary Range$ $18.00 HourlyJob CategoryCustomer ServiceDescriptionJob Title: Client Services AssociateReports To: The Client Services Associate will report to the Client Services Supervisor, Client Ser ...

  • Topgolf

    Golf Services Associate

    1 week ago

    Topgolf Nashville, United States

    Job ResponsibilitiesWelcome and assist players with check-in and reservations.Provide information about the venue, gameplay, and promotions.Help with golf clubs and equipment.Ensure the cleanliness and organization of venue.Offer retail items to guests, and keep retail area stock ...

  • Bellecares

    Customer Service Associate

    3 weeks ago

    Bellecares Nashville, United States

    **Customer Service Associate** · Nashville, TN **Available Work Schedules:** · Monday - Friday, 9:00am to 6:00pm CST · Monday - Friday, 7:30am to 4:30pm CST · **About Belle** · Belle is a tech-enabled network of Advanced Nail Technicians, or Belle Technicians, who provide en ...

  • Technology Service Professionals, Inc.

    Associate Service Engineer

    2 days ago

    Technology Service Professionals, Inc. Nashville, United States

    Nashville, Tennessee Associate Service Engineer · We are searching for an Associate Service Engineer to join our dedicated and talented team. At TSP, we share a passion for providing an entirely positive, above and beyond service experience for every customer in the TSP family. · ...

  • TSP

    Associate Service Engineer

    3 weeks ago

    TSP Nashville, United States

    We are searching for an Associate Service Engineer to join our dedicated and talented team. At TSP, we share a passion for providing an entirely positive, above and beyond service experience for every customer in the TSP family. · The best and the brightest work with us, and we s ...

  • Wyndham Destinations

    Guest Services Associate

    2 weeks ago

    Wyndham Destinations Nashville, United States

    We Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated R ...

  • TSP

    Associate Service Engineer

    2 weeks ago

    TSP Nashville, United States

    We are searching for an Associate Service Engineer to join our dedicated and talented team. At TSP, we share a passion for providing an entirely positive, above and beyond service experience for every customer in the TSP family. · The best and the brightest work with us, and we s ...

  • BGSF

    Client Services Associate

    1 week ago

    BGSF Nashville, United States

    BGSF is seeking a direct hire Client Services Associate for our downtown Nashville financial services client · The following information provides an overview of the skills, qualities, and qualifications needed for this role. · Hybrid schedule – Monday –Thursday onsite; Friday w ...

  • Acima Digital, LLC

    Customer Service Associate

    3 weeks ago

    Acima Digital, LLC Nashville, United States

    **Job Description** · **Customer Service Associate** · **Category:** · Retail Stores **Location:** · 247 Opry Mills Dr · Nashville Tennessee **Job ID:** · 330173 **Job Description:** · **Preferred Lease** **It's Your Career. Rock It** At AcceptanceNOW Preferred Lease, we h ...

  • Pull-A-Part

    Customer Service Associate

    1 week ago

    Pull-A-Part Nashville, United States

    Job Type · Full-time · Description · "When your car doesn't work, your life doesn't work" That's our motto here at Pull-A-Part, and it's the challenge that we help our customers overcome every day We're currently looking for happy, goal-oriented individuals, who love to assist ...

  • Engage8 Solutions

    Client Services Associate

    3 weeks ago

    Engage8 Solutions Nashville, United States

    Job Description · Job DescriptionDo you believe that all it takes is a little communication and a smile to solve most problems? · Are you passionate about introducing solutions to clients they haven't even been aware of? · Are you ready to grow your career and work for a company ...

  • Engage8 Solutions

    Client Services Associate

    1 week ago

    Engage8 Solutions Nashville, United States

    Job Description · Job DescriptionDo you believe that all it takes is a little communication and a smile to solve most problems? · Are you passionate about introducing solutions to clients they haven't even been aware of? · Are you ready to grow your career and work for a company ...