- Supports computer hardware and software, and maintains computer hardware asset inventory
- Oversees system setups, breakdowns, and office moves
- Supports Conference Room Services with video conferencing, AV setups, and take-downs
- Supports mobile devices with a focus on Enterprise Vault email delivery and archiving system
- Supports telephone and voicemail systems
- Tracks user support requests and system failures
- Escalates more complex issues to advanced support service teams and communicates with end user
- Proactively interacts with the Helpdesk and local users to identify unreported or repetitive problems
- Performs preventative and routine maintenance
- Procures miscellaneous technology supplies
- Coordinates with IT vendors and other departments
- Works with core IT teams on implementation and support of technology rollouts and projects
- Recognizes and makes recommendations for training where opportunities exist to address common support issues
- Attention to detail and the ability to multi-task in a fast-paced, high pressure, deadline-oriented environment in order to achieve business goals and objectives
- Provide outstanding client service, meet high quality standards for services, and meet or exceed client expectations; proactive in seeking innovative ways in which to help others
- Ability to establish and maintain effective working relationships with all levels of the organization and collaborate well in a team
- Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation
- Previous experience providing technology support in a professional office environment
- Significant knowledge of the Windows 10 operating systems, settings, limitations, tweaks, and maintenance procedures
- Extensive experience with the Microsoft O365 ProPlus Suite with a focus on Outlook, Word, Excel, and PowerPoint
- Excellent troubleshooting skills related to desktop computer hardware and software, demonstrating the ability to quickly resolve moderately complex issues or suggest alternative solutions
- Experience troubleshooting and supporting iOS, Android, and Blackberry mobile devices with a focus on Enterprise Vault email delivery and archiving system
- Experience working with networked and local printers, scanners, advanced copiers, and other hardware peripherals
- Experience with common law firm tools such as email archiving and document management systems. Experience with Enterprise Vault and Filesite desired
- Experience with networking devices, cabling, and associated troubleshooting
- Experience with remote access such as Citrix, VPN, and Remote Desktop
- Prior use of a trouble ticket tracking system
- Experience with using and troubleshooting video conference meetings (e.g., Zoom, Webex) and audiovisual equipment
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Technical Support Specialist
2 weeks ago
Perrigo Georgia, United StatesPerrigo Company is dedicated to making lives better by bringing Quality, Affordable Self-care products that consumers trust everywhere they are sold. Help us do it. · **Description Overview**: · Perform technology transfer activities for new and/or revised products and processes ...
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Tech Support Specialist
1 week ago
Fiserv, Inc. Alpharetta, United States**Calling all innovators - find your future at Fiserv.** · We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of ...
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Recovery Support Specialist-casual
2 weeks ago
Northwestern Medicine DeKalb, United States**Benefits** · - $10,000 Tuition Reimbursement per year ($5,700 part-time) · - $6,000 Student Loan Repayment ($3,000 part-time) · - $1,000 Professional Development per year ($500 part-time) · - $250 Wellbeing Fund per year($125 for part-time) · - Annual Employee Merit Increase an ...
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Recovery Support Specialist-casual
1 week ago
Northwestern Medicine DeKalb, United States**Benefits** · - $10,000 Tuition Reimbursement per year ($5,700 part-time) · - $6,000 Student Loan Repayment ($3,000 part-time) · - $1,000 Professional Development per year ($500 part-time) · - $250 Wellbeing Fund per year($125 for part-time) · - Annual Employee Merit Increase an ...
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Youth Support Specialist
1 week ago
AUNT MARTHAS HEALTH AND WELLNESS INC Park Forest, United StatesAunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what ...
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Support Specialist
2 weeks ago
Saicon Consultants Atlanta, United States**Support Specialist** · Location: Atlanta, GA · Posted On: 11/16/2021 · Requirement Code: 52344 · **Requirement Detail** · **Required :** · Previous fingerprint processing experience preferred Intermediate Microsoft Office skills · The CHRC Support Specialist will be requ ...
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IT Support Specialist
3 weeks ago
Keen Logic Atlanta, United StatesKeenLogic is seeking to hire a Journeyman Document Specialist for the Center of Disease Control. The ideal candidate will have 2-3 years of experience with IT Support and be responsible for installing Windows image on all machines, unboxing/boxing equipment, inventory of equipmen ...
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Support Specialist
2 weeks ago
Kids Connected Atlanta, United States**Support Specialist** · **Job Location:** Atlanta, GA **Description** · Kids Connected is an up-and-coming online marketplace for live classes and activities headquartered in Atlanta, Georgia. We provide an online platform where parents can enroll their kids in very affordable ...
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IT Support Specialist
2 weeks ago
Keen Logic Atlanta, United StatesKeenLogic is seeking to hire a Journeyman Document Specialist for the Center of Disease Control. The ideal candidate will have 2-3 years of experience with IT Support and be responsible for installing Windows image on all machines, unboxing/boxing equipment, inventory of equipmen ...
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IT Support Specialist
2 weeks ago
Keen Logic Atlanta, United StatesKeenLogic is seeking to hire a · Journeyman Document Specialist · for the Center of Disease Control. The ideal candidate will have 2-3 years of experience with IT Support and be responsible for · installing Windows image on all machines, unboxing/boxing equipment, inventory of ...
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IT Support Specialist
2 weeks ago
Culturetech Solutions Atlanta, United StatesJob Description · Job Description · Culturetech Solutions · is a people-oriented boutique services company. Long term relationships, consistent performance and sound management practices make us a favorite "go-to" company with our valued clients. We are veteran tech savvy indi ...
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IT Support Specialist
1 week ago
JobsRUs Atlanta, United StatesPosition: IT Support Specialist · Pay: $25-$33/hour · Location: Los Angeles, CA (Hybrid/Remote) · Schedule: Monday-Friday, 8:00 AM - 5:00 PM with flexibility · Job Description: · We are seeking a skilled IT Support Specialist to assist with daily operations within our IT departme ...
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IT Support Specialist
2 weeks ago
Tradeshift Atlanta, United States**IT Support Specialist** · Atlanta, GA, USA · Employees can work remotely · Full-time · Department: IT · **Company Description** · **About Tradeshift** · Tradeshift is a unicorn in the fintech industry. We are disrupting a typically stagnant environment by connecting comp ...
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IT Support Specialist
2 weeks ago
JobsRUs Atlanta, United StatesJob Description · Job Description · Position: IT Support Specialist · Pay: $25-$33/hour · Location: Los Angeles, CA (Hybrid/Remote) · Schedule: Monday-Friday, 8:00 AM - 5:00 PM with flexibility · Job Description: · We are seeking a skilled IT Support Specialist to assist with ...
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IT Support Specialist
3 weeks ago
V-Soft Consulting Group Atlanta, United StatesIT Support Specialist (100% Remote) · Primary Location: Atlanta, Georgia · V-Soft Consulting is currently hiring for an IT Support Specialist (100% Remote) for our premier client. · Education and Experience " Bachelor's degree in related field from accredited college or unive ...
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IT Support Specialist
4 days ago
SmartCommerce Atlanta, United StatesJob Title: IT Support Specialist. · Department: APP-IT. · Reports to: VP, Corporate Compliance & Security?. · Experience Required: At least 2 years working in a similar support role. · Salary Range: $48,000 - $53,000 · Supervisory/Training Responsibilities: This role does no ...
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IT Support Specialist
2 weeks ago
Culturetech Solutions Atlanta, United StatesJob Description · Job DescriptionCulturetech Solutions is a people-oriented boutique services company. Long term relationships, consistent performance and sound management practices make us a favorite "go-to" company with our valued clients. We are veteran tech savvy individuals ...
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IT Support Specialist
2 days ago
Crimson Enterprises Riverdale, United StatesOur employees - motivated individuals who fit in with us. Because we give them space to use their individual strengths and take on responsibility. Join our team, grow beyond yourself and shape the future of Continentale, EUROPA and Mannheimer together - three strong brands, one n ...
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IT Support Specialist
2 weeks ago
UserTesting Atlanta, United StatesDiscover insights Uncover insights about any experience · **Drive results** · Excellence from each of us is required for our shared success. Were focused on results and work with a sense of ownership and urgency. · **Health and wellness** · We focus on total wellness. We offe ...
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IT Support Specialist
1 week ago
SmartCommerce Atlanta, United StatesJob Description · Job DescriptionJob Title: IT Support Specialist. · Department: APP-IT. · Reports to: VP, Corporate Compliance & Security?. · Experience Required: At least 2 years working in a similar support role. · Salary Range: $48,000 - $53,000 · Supervisory/Training Respon ...
IT User Support Specialist - Atlanta, United States - Greenberg Traurig
Description
Greenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for an IT User Support Specialist in the Technology Department of our Atlanta office. We offer competitive compensation and an excellent benefits package.Position Summary:
The function of the IT User Support Specialist is to provide technology-related consultation and support in an office environment, including the deployment, administration, and/or support of technology systems essential to the day-to-day business operations. The IT User Support Specialist works as part of a team directed jointly by an IT User Support Supervisor, IT User Support Manager, or other Technology Department leader and the Business Director.
Duties and Responsibilities:
Greenberg Traurig is an Equal Opportunity Employer and committed to diversity and inclusion in the workplace. Individuals seeking employment at Greenberg Traurig are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, disability, veteran status, or genetic information, among other protected bases.
Exemplifying our commitment to promoting inclusion and equity across our platform, the firm participates in the Mansfield Rule Certification Program (Mansfield). Mansfield, which is facilitated by The Diversity Lab, focuses on equal opportunity, fairness, and inclusivity. The Mansfield requirements are anchored in the consideration of expanded talent pools considered for select positions and open roles within the law firm and the implementation of and access to transparent processes. Utilizing the Mansfield framework, the firm's progress and outcomes are measured and documented through Mansfield Certification Plus Metrics. In 2023, GT achieved Mansfield 6.0 Certification Plus. We are excited about our ongoing participation in Mansfield given the program's alignment with the firm's commitment to opportunities for advancement that are inclusive for everyone. Providing your data during the application process helps us with achieving our goals and with meeting reporting/record-keeping obligations under federal and state law and other legal requirements. Providing your data is entirely voluntary and will not be considered in the hiring process or thereafter. Any information that you do provide will be treated confidentially. #LI-Onsite
IT User Support Specialist professionals in Atlanta
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Sachin Rama
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Louise Dagobert
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Joli Dionne
elite home care professional