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Retail Store Managers Needed - Panama City, FL, United States - Ross Stores
Description
Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings.
Our commitment to Diversity, Equity & Inclusion, and our community.We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger.
We strive to be a positive force in our community.7 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
Come see whats in store:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met.
Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment.
Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
Analyzes Store reports to evaluate controllable expenses and overall Store performance.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.
Ensures compliance with Ross personnel policies and procedures.Manages Associate Relations issues, consulting with the District Manager as needed.
Ensures compliance with all State, Local and Federal regulations.
Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand:
Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Represents and supports the Company brand at all times.
Manages Store to ensure a clean, neat, easy to shop environment.
Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
Merchandise Processing and In-Store Marketing
Ensures merchandise is presented and organized according to Company merchandising guidelines.
Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention:
Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
Safeguards confidential information, cash and credit card information and merchandise.
Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.Monitors mark-out-of-stock policy to ensure proper administration.
Manages Work Processes
Five or more years of Store management experience in a retail environment.
Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
Fluency in English.
Ability to work evenings and weekends.
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Ability to perform basic mathematical calculations commonly used in retail environments.
Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
Contents are subject to change at management's discretion.
Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
