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    Front Office Admin Support - Los Angeles, United States - UCLA Health

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    Description
    Provide administrative and patient care support to assigned clinic in the UCLA Health Community Clinics. out the clinic, from registration to discharge.

    • Ensure patients are scheduled via the incoming referrals work queue within established scheduling guidelines.
    • Able to collect copays, deductibles, or fee for services accurately, and follow cash handling guidelines for the closing and deposit of cash drawers.
    • Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation

    Salary Range:
    $ $34.87/hrlyQualifications


    Required:

    • Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
    Excellent organizational skills and ability to prioritize assignments

    Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules

    Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center

    Preferred:
    Skill in using a PC with associated programs including Word, Excel, and Email

    Skill in demonstrating work experience with a database computer program

    Knowledge of major medical insurance plans and types of coverage provided

    Knowledge of medical terminology * 6 months or more of healthcare experience in a customer service setting.

    • Patient office visit scheduling experience

    UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.


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