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    Sr. Business Systems Analyst-MSD Sales Implementation - Dallas, United States - Cyclotron, Inc.

    Cyclotron, Inc.
    Cyclotron, Inc. Dallas, United States

    1 week ago

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    Description

    Job Description

    Sr. Business Systems Analyst-MSD Sales Implementation

    Job Details:

    • Job Type: 3-6 month Contract to Hire
    • Location: Anywhere in the US (remote)
    • Level: Senior
    • Work Authorization: Must be a US Citizen

    Overview: Seeking a Senior Business Systems Analyst to lead the implementation of Microsoft Dynamics 365 Sales for the North America user base. Responsibilities include gathering and analyzing business requirements, designing and configuring the CRM solution, testing and deploying the system, and providing post-implementation support. Collaborate closely with the project manager, developers, and stakeholders to ensure timely and budget-compliant project delivery.

    Responsibilities:

    • Collaborate with business users and stakeholders to comprehend their CRM system needs.
    • Conduct workshops and interviews to capture and document business requirements, processes, and workflows.
    • Analyze requirements and align them with CRM functionalities and features.
    • Design and configure the CRM solution adhering to Microsoft Dynamics 365, Dynamics CRM 2016/2015, and UCI best practices.
    • Create and maintain functional specification, solution design, and configuration documents.
    • Develop and execute test cases to ensure CRM system quality and functionality.
    • Support user acceptance testing and training activities.
    • Deploy the CRM system to production and offer post-implementation support.
    • Integrate the CRM system with third-party applications and data sources.
    • Develop and customize plugins, workflows, Power Automate flows, SSIS packages, and more.
    • Manage CRM security roles, users, teams, and access rights.
    • Monitor and troubleshoot CRM system performance.
    • Stay updated with CRM trends and suggest enhancements.

    Qualifications:

    • Bachelor's degree in computer science, information systems, or business administration.
    • Minimum 5 years of business analysis and CRM implementation experience.
    • Minimum 3 years of experience in Microsoft Dynamics 365, Dynamics CRM 2016/2015, and UCI.
    • Strong knowledge of CRM D365 admin features and concepts.
    • Excellent understanding of core Microsoft Dynamics CRM/365 modules.
    • Good grasp of integrating MSD D365 with third-party applications.
    • Proficiency in C#, .NET, CRM SDK, Power Automate/MS Flow, SQL server, and more.
    • Strong communication, analytical, and problem-solving skills.
    • Ability to work independently and in a team.
    • Able to manage multiple tasks and meet deadlines.
    • Microsoft Dynamics CRM/365 certification is beneficial.

    Cyclotron is an Equal Opportunity Employer emphasizing diversity, equity, and inclusion.

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