- Effectively managing a high volume of service requests, prioritizing tasks for timely completion
- Resolving inquiries, analyzing complex issues, and providing suitable solutions
- Collaborating with business partners and maintaining effective communication with stakeholders
- Inputting and managing data in the CMMS platform for tracking and following up on requests
- Maintaining vendor relationships and assisting with invoicing and pricing negotiations
- Providing exceptional customer service through phone calls and email correspondence
- Running and maintaining reports on work orders, service providers, and performance
- Managing invoicing processes and ensuring payment compliance
- Overseeing communication and project management related to store enhancements
- Being a primary point of contact for external vendors and contractors
- Allocating resources efficiently for projects while maintaining quality standards
- Assisting with ad-hoc support as needed
- Adept problem-solving skills
- Proficiency in technology and process workflows, particularly in MS Office
- Strong attention to detail and ability to prioritize effectively
- Excellent communication and collaboration skills
- Passion for utilizing data to enhance business processes
- Undergraduate degree or equivalent experience
- Experience in facility management, construction, or related fields
- Knowledge of various building systems and CMMS applications
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Facilities Coordinator - Atlanta, United States - Carter's/OshKosh
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Description
The role of a facilities coordinator at Carters Inc. involves supporting over 950 retail stores across North America. This position entails coordinating daily facility maintenance tasks and repairs, placing a strong emphasis on delivering excellent customer service in a fast-paced setting. As a facilities coordinator, you will collaborate with store staff, field leadership, and corporate partners to ensure smooth operations.
- Responsibilities Include:
Must have:
At Carters, we value team members who lead courageously, collaborate broadly, focus on customers, strive for growth, and cultivate innovation. We provide various career development opportunities, including Carters University, mentorship programs, and more, to help you advance professionally.