Facilities Coordinator - Atlanta, United States - Malace HR

Malace HR Atlanta, United States

4 weeks ago

Description

Job Description

Malace|HR is looking for a Facility Coordinator to work onsite at an Insurance Company's Headquarters in Atlanta, GA. The role pays $20-25 based upon experience

Customer Service:

Provide support for guests, visitors, and employees, and coordinate special events
Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism, and ensure the delivery of committed services
Understand the applicable Service Level Agreements (SLAs), help the team achieve Key Performance Indicators (KPIs) and favorable scores on client satisfaction surveys.
Review monthly client service request summaries to pinpoint and correct recurrent operational problems, and verify the accuracy of deliveries for count, pricing, and description
Evaluate vendors and suppliers

Operations:

Assist teams with problems associated with all building services, assist in receiving and dispatching work requests, maintain records, and support operational audits.
Collaborate with facility management and engineering teams to ensure timelines for deliverables are on track, proactively identify and provide solutions to potential issues.
Assist with performing site inspections as required and demonstrate knowledge and understanding of metrics associated with this process.
Seek to continuously improve processes, systems, and overall client satisfaction.

Vendor Relations:

Manage and coordinate vendors, including - tracking work order completion, validating and resolving invoice issues, and communicating unresolved items.
Assist with coordination and scheduling of maintenance activities.

Finance:

Assist with budgetary requests, financial analysis and reporting, and purchasing, and support facility-specific cost savings goals.
Act as a liaison to JLL finance team and other account team members.

Here is who we are looking for:

Required:

A high school diploma or GED
2+ years of experience in facility or property administration
Proficient with MS Office and Google Suite

Desired:

A bachelors degree

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