-
Treasurer/Accounting Manager
3 weeks ago
Groton Ct Groton, United StatesWelcome to the Town of Groton, Connecticut. Located midway between New York and Boston, Groton is the largest municipality between New Haven, Connecticut, and the cities surrounding Providence, Rhode Island. Framed by the Thames River and the Mystic River, Groton is notable for i ...
-
Account Manager
2 weeks ago
Airgas London, United States Full timeR Account Manager - London, KY (Open) · Location: · London, KY - Filling industrialSomerset, KY - Retail shop · How will you CONTRIBUTE and GROW? · At Airgas, we're seeking a motivated Account Manager who embodies our commitment to excellence. Our team is dedicated to developing ...
-
Account Manager
1 day ago
Amplify Recruiting New London, United StatesWe are excited to announce an exceptional career opportunity on site in Cheshire, CT and invite you to consider joining our dynamic team as an Account Manager. This role is crucial for ensuring customer satisfaction, conveying our company's value proposition, and the growth and c ...
-
Account Manager
2 weeks ago
Airgas London, United States Full timeHow will you CONTRIBUTE · and GROW?At Airgas, we're seeking a motivated Account Manager who embodies our commitment to excellence. Our team is dedicated to developing expertise, solving challenges, and delivering valuable solutions that align with our innovative products and ser ...
-
Field Sales Account Manager, Biotech
1 day ago
Thermo Fisher Scientific London, United States Full timeWork Schedule · Standard (Mon-Fri)Environmental Conditions · OfficeJob Description · At Thermo Fisher Scientific we do important work in an environment where you are valued and recognized for performance With dedicated managers and hard-working colleagues, you'll find the resourc ...
-
Senior Social Media Account Manager
3 weeks ago
Quinn & Hary Marketing New London, United StatesSenior Social Media Account Manager & Content Creator · Quinn & Hary Marketing is seeking a full-time Senior Social Media Account Manager & Content Creator to join its dynamic and growing New London, Connecticut-based team to spearhead our clients' social media strategies, ensur ...
-
Junior Account Manager
3 weeks ago
Blake Smith Staffing, LLC New London, United StatesJunior Account Manager (East Coast) & (West Coast) Territories (REMOTE) · • Prospect and qualify leads through research, databases, and online resources. · • Engage with prospects through outbound calls, email campaigns, and social media. · • Coordinate the expansion of busine ...
-
Financial Accounting Management
3 weeks ago
Apex Ventures North Rose, United StatesThe Schnaidt GmbH was founded in 1989 and currently employs approximately 80 employees at two locations. Schnaidt GmbH is a market and technology leader in the field of equipment and automation technology for the industrial production of electronic products. The innovative soluti ...
-
Resident District Manager
3 weeks ago
Chartwells K12 New London, United StatesWorking as a **Resident** **District Manager (RDM)**, you will manage the large multi-unit dining account at **Connecticut College** You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provid ...
-
Account Representative Entry Level
2 weeks ago
Port City Executives New London, United StatesJob Summary: · We are seeking an Entry Level Account Representative to join our team. In this role, you will be responsible for managing and growing client accounts, as well as assisting with sales activities. This is a great opportunity for someone looking to start their career ...
-
Bookkeeper
3 weeks ago
New London Homeless Hospitality Center New London, United StatesNew London Homeless Hospitality Center · Bookkeeper · 5/6/24 · **Bookkeeper** · Under the supervision of the Administrative Team Lead manages a variety of · financial functions. · **1. Manages processing and accounting for disbursements.** · a. Processes routine bills including r ...
-
Controller
3 weeks ago
New London Homeless Hospitality Center New London, United States**Controller** · Under the direction of the Administration Team Lead, the Controller will oversee administrative/financial aspects of NLHHC's programs. · **Specific Responsibilities** · 1. Works with applicable NLHHC program managers to oversee financial aspects of contracts with ...
-
Asst. Project Manager
2 weeks ago
Carlin Construction Company, LLC New London, United StatesIt is the Assistant Project Manager's responsibility to work with and support the Project Manager or Managers and Field Superintendents with the execution and documentation on multiple on-going construction projects. · **Required Education and Experience**: · - OSHA 10 certificat ...
-
Business Office Manager
2 weeks ago
Care At Home New London, United States**Business Office Manager (On-Site)** · Are you an organizational wizard with a knack for keeping offices running smoothly? Are you a detail-oriented professional with expertise in billing and collections management? Do you wow clients and team members with your exceptional custo ...
-
Sales Manager
3 weeks ago
Canary Systems, Inc. New London, United States**Responsibilities Include**: · - Identify new business opportunities and potential clients in target markets, and develop relationships with them to secure new business · - Create and maintain a customer database · - Reporting on group sales activities, pipeline, and forecasting ...
-
Mental Health Counselor
3 weeks ago
Yale New Haven Health New London, United StatesOverview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and prof ...
-
Customer Advocate
2 weeks ago
Safelite Group New London, United States- · What You'll Get- Competitive weekly base pay starting at $19/hour.- A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid tim ...
-
Data Mapping Analyst
2 weeks ago
Buyers Edge Platform, LLC New London, United States**Who are we?** · ArrowStream is reshaping the landscape of supply chain optimization for foodservice businesses. The premier foodservice cloud platform for supply chain intelligence, we've connected over 105,000 restaurant locations to over 1,300 distribution locations, 11,000 m ...
-
Construction Manager
2 weeks ago
Bristol Alliance of Companies, LLC New London, United States**Bristol Infrastructure Designs Services, LLC is hiring a Construction Manager (CM) to support the Department of Navy at the Naval Shipyard in New London, CT.** · **Major Responsibilities and Required Knowledge or Skills** · The Construction Manager will: · - Review pre-final co ...
-
Dental Treatment Coordinator
3 weeks ago
New London Dental Care New London, United StatesOverview: · We are seeking a highly organized and customer-oriented Front Desk Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in providing excellent customer service and ensuring smooth operations at the front desk. · SI ...
Director, Account Management - New London, United States - RxBenefits
Description
Director, Account Management– Healthcare Market
The Director, Account Management – Healthcare Market is responsible for leading a team of Strategic Account Executives and Account Managers with planning and direction, talent acquisition, and Employee Benefit Consultant (EBC) / client relationship development with the goal of improving account retention rates and achieving key performance indicator standards.
The Director evaluates market changes to identify opportunities to improve Account Management service delivery model to employee benefit consultants and clients.
Significant travel is required.Essential Job Responsibilities Include:
Execute the key strategic priorities within Account Management to deliver on key growth and retention initiatives.
Maintain a retention rate of 94% on the existing book by effectively managing At Risk Clients and nurturing relationships with employee benefit consultants and clientsConduct meetings with employee benefit consulting firms and their clients to discuss BOB utilization, market updates, obstacles, and dynamicsEstablish department activity goals for service delivery measured through key performance indicatorsEvaluates team's performance against the KPI's and intervenes with management direction to assist account management team meet and exceed goals.
Collaborate effectively with Operations to ensure clear alignment and ability to deliver a smooth onboarding process for new clients and existing client benefit changesWork collaboratively with Implementation to ensure a successful onboarding process while maintaining a survey score of 4% or betterDrive adoption and incremental revenue with existing business (TPA, Hospital, Tribal) by promoting RxBenefits products.
Increase CAP adoption by 5%.Attract, develop, engage, and retain a deep bench of high-performing employee and define new roles as needed to support the evolution.
Build a 90% Top Performing team. Hire "A" players, develop "B" players, and exit "C" players.Assess current talent within function within 100 days to ensure there are A players operating in all key roles, making changes as needed.
Attract and hire "A" players in any new SAE and AM rolesMake tough people decisions where necessary and face conflict head-on in-order-to develop a best-in- class account management team.
Retain strong performers during this process.Create a culture of accountability by outlining the roles and responsibilities of your team members. Establish role descriptions / scorecards with clearly documented outcomes for all direct reports and communicate.
Meet with each of your direct reports weekly to review progress against goals and provide day-to-day feedback and coaching to maintain engagement & commitment and ensure achievement of key outcomes and support for professional growth.
Work closely with Leadership Development and AM Operations to establish a sales force training plan focused on developing and reinforcing critical competencies.
Be a seasoned, passionate, and highly engaged change agent. Cultivate and role-model aspirational performance-oriented culture.Effectively role model the commitment and behaviors needed to meet the Company's aggressive growth and retention goals.
Be exceptionally open and proactive in addressing problems as they arise; bring solutions, not just problems, to the leadership team, and present clear recommendations, ensuring "no surprises".Actively engage and support interdepartmental key initiativesPossess the self-confidence to operate in a direct environment, speaking up and providing opinions grounded in logic (i.e. relishes productive debate), while remaining humble and taking direction well.
Required Skills / Experience:
Bachelor's Degree required; Master's Degree preferredMinimum of 10 years of work experience preferredMinimum of 6 years of demonstrated proven progressive leadership experience in the PBM or healthcare related service industryCustomer-facing leadership and account relationship strategy experienceKnowledgeable in the pharmacy space and understanding of 340B program, pharmacy operations, pharmacy reimbursement and hospital systemsProject management, planning and organizational skillsStrategic thinking abilityHighly collaborative team playerAbility to adapt to a fast paced, dynamic environmentStrong presence; trusted advisorCapable of interfacing well at all levels within a large organizations and client baseExcellent presentation and communication skills
#J-18808-Ljbffr
