Resident District Manager - New London, United States - Chartwells K12

Mark Lane

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Mark Lane

beBee recruiter


Description

Working as a
Resident
District Manager (RDM), you will manage the large multi-unit dining account at
Connecticut College You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation.

You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids.


Key Responsibilities:


  • Leads, manages, and inspires a diverse team at a large account, with the goal of providing topnotch service to the client, students, and community
  • Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.)
  • May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
  • Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners
  • Fosters a culture of transparency, understanding, education, safety, and accountability at the account
  • Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events
  • Ensures client needs are met or exceeded, we retain the account, find crosssell opportunities, and assist in rebid process as directed
  • Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary
  • Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
  • Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time
  • Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation
  • Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes
  • Ensures consistent and fair administration of al policies and procedures

Preferred Qualifications:


  • Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area
  • Is wellversed in all aspects of foodservice management with a proven track record of success
  • Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen
  • Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multitasking, prioritization, and organization skills
  • Champions the inclusion mindset, and is proactive, positive, professional, and resilient
  • Excellent computer skills and proficiency with Microsoft Office suite and POS software
Occasional travel required in this position


Pay:
$95, $105,000.00 per year


Benefits:


  • 401(k) matching
  • Life insurance

Schedule:

  • Monday to Friday
  • Weekends as needed

Ability to Commute:

  • New London, CT (required)

Ability to Relocate:

  • New London, CT: Relocate with an employer provided relocation package (required)

Work Location:
In person

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