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    Salesforce Business Analyst - San Francisco, United States - Highering LLC

    Highering LLC
    Highering LLC San Francisco, United States

    4 days ago

    Default job background
    Description
    As a

    Salesforce Business Analyst

    , you will be part of a team responsible for delivering enterprise cloud technology solutions. Our Salesforce Business Analysts wear many hats on their projects and are responsible for everything from requirements gathering, Salesforce configuration, testing, training, and post-deployment support. As a Salesforce Business Analyst, you will work alongside Solution Architects and Technical Architects to design, develop, and deploy large-scale enterprise solutions all while learning and growing your skill set.

    Key roles and responsibilities include:
    Work with clients and end users to gather, understand, and define business requirements

    Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients

    Work collaboratively with team members to design a solution that will meet a client's business requirements and fulfill user stories

    Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies

    Collaborate with developers to test and verify that solutions will meet the business requirements

    Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end-user training

    Qualifications

    Requirements

    Experience using Salesforce or similar CRM Products to develop a client or business solutions

    Hands-on experience configuring Salesforce or similar CRM Products, including workflows, validation rules, and security controls

    Proven ability to leverage analytical and problem-solving skills in a fast-paced environment

    Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies

    Strong presentation, communication (written and verbal) skills, and interpersonal skills

    Ability to juggle and prioritize multiple tasks within a collaborative team environment

    Demonstrates flexibility and willingness to do what it takes to get the job done

    Drive and desire to learn and grow both technical and functional skill sets

    Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio

    Must have a Bachelor's Degree completed

    Preferred Experience and Skills

    Leveraging and configuring AppExchange products to develop a solution

    Soliciting, gathering, and analyzing user input and requirements

    Documenting user stories and creating to-be process flow diagrams

    Collaborating with business stakeholders

    Experience in a Salesforce implementation through the full Software Development Lifecycle (SDLC)

    Salesforce Certification and one Consulting Cloud Certification (Sales, Service or Community)

    What is Salesforce?
    Salesforce is the world's #1 customer relationship management (CRM) platform.

    Our cloud-based, CRM applications for sales, service, marketing, and more don't require IT experts to set up or manage — simply log in and start connecting to customers in a whole new way.

    [et_bloom_inline optin_id=optin_1]

    Tagged as:
    Business Analyst, SalesForce

    #J-18808-Ljbffr
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