- Interface with engineering team in Japan in responding to customer requirements; including providing
- Interface with QA team in Japan to manage customer and field escalation by driving root cause
- Provide technical support to customers for gas delivery components for semiconductor manufacturing;
- Support associated functional team members by managing First Article Inspection from submission to
- Assist new business development/sales team in making technical presentations/product data
- Develop and maintain internal engineering documentations.
- Maintain expert level of product knowledge and applications
- Articulate technology and product positioning to both business and technical users
- Respond to functional and technical elements of Requests for Information (RFIs)/ Requests for
- Listen, understand and convey customer requirements
- Identify and provide reliable solutions for all technical issues to assure complete customer satisfaction
- Perform technical/ product training for salespeople, estimators, and engineers at targeted accounts
- Assist in the design and development of new products and tools necessary to make target accounts
- Travel to project sites to preform start-up, integration, troubleshooting and training services
- Establish and maintain strong relationships throughout the sales cycle.
- Actively drive and manage the technology evaluation stage of the sales process.
- Resolve customer issues or difficulties in a manner that is consistent with the company mission, values,
- Maintain professional business relationships within assigned customers
- Provide status of ongoing projects and future projects in a periodically manner
- Identify customers' needs and sales opportunities to help future growth
- This position has no supervisory responsibilities.
- Bachelor's Degree (BS) in Engineering (preferably mechanical, electrical or chemical engineering) or
- 2+ years of industry experience in a similar position
- Bilingual in Japanese and English, ability to read, write, and speak
- Strong written, verbal and interpersonal communication skills; ability to work with minimal
- Good mechanical aptitude and ability to work with tools and instrumentation.
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Controller/Financial Accounting Manager/HR Manager - Fremont, United States - Interplace
Description
Bilingual Japanese Application EngineerEssential Functions
full resolution
proposals and solutions.
JOB REQUIREMENTS
Education
experience
Experience
Position
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