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InsideHigherEd Coral Gables, United States Administrative Jobs , Executive Administration Jobs ,Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review th ...
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Director, Business Solutions - Coral Gables, United States - Aztec
Description
MUST RELOCATE TO USVI
Job Title
Director of Business Solutions
Department
Sales
Location
USVI
Reports to
Chief Executive Officer
Grade: 25
Job Code:
SL0018
Type of position:
Full-time Part-time
Non-Union Union
Hours___ 40 ___ / week
Exempt Non-exempt
Job Summary
Viya, the largest telecommunications provider in the U.S. Virgin Islands, is seeking a highly motivated and experienced B2B Sales Director to join our dynamic team.
As the B2B Sales Director, you will be responsible for driving sales and operational effectiveness, developing strategic partnerships, and implementing go-to-market strategies to achieve revenue growth targets.
You will play a pivotal role in shaping the success of our B2B sales team and ensuring customer satisfaction in the territory.
Qualifications or PrerequisitesIdentify and develop a high-performing B2B team by enhancing recruitment, onboarding, training, and performance management processes.
Drive the Executive Team Sponsorship program and cultivate strong relationships with key decision-makers, strategic partners, and vendors.
Develop and execute segment-specific go-to-market strategies, including campaigns, promotional offers, and bundles, to drive revenue growth and increase market share.
Lead the development of the marketing plan/calendar and collaborate with cross-functional teams to ensure successful execution of marketing campaigns and product launches.
Develop pricing strategies for new and existing products and services, analyzing customer demand, competitive pricing, and market trends to maximize revenue and margin.
Collaborate with local and central product development teams to ensure products and services meet customer needs, conducting market sizing and developing product positioning and messaging.
Implement strategies to improve customer satisfaction and NPS (Network Promoter Score) to establish Viya as the #1 customer-centric sales organization in the territory.
Oversee the continuous development of core selling skills, product knowledge, and behaviors through various training formats.Drive standardization and adoption of sales processes, ensuring efficient use of the CRM system.
Analyze sales performance, define sales activity KPIs, and allocate quotas accordingly, taking proactive measures to address performance gaps.
Lead business planning and forecasting meetings, providing analytics and insights to influence strategy, tactics, and behavior.
Design, administer, and refine sales compensation plans and incentives that motivate the B2B team and align with business goals
REQUIREMENTS, KNOWLEDGE, SKILLS AND ABILITIES
Bachelor's degree in Business Operations, Business Management, or related field.
Minimum of 10 years of experience in a high-profile sales role, with at least 5 years in a B2B organization.
Minimum of 5 years of experience in SaaS, ICT, or telecommunications industry, with thorough knowledge of the telephone, cable TV, internet, and wireless services marketplace.
Preferred minimum of 5 years of experience in a senior supervisory/leadership position.Excellent interpersonal, customer service, and problem-solving skills.
Ability to develop internal relationships and gain trust to support sales initiatives and goals.
Familiarity with third-party sources of products and services to advise clients on their options.
Strong multitasking abilities in a fast-paced environment.
Exceptional presentation and negotiation skills.
Excellent verbal and written communication skills, with the ability to effectively communicate with diverse audiences.
EDUCATION REQUIREMENTS
Bachelor's Degree in Marketing or related field; Master's Degree preferred
TECHNICAL REQUIREMENTS
N/A
CERTIFICATION REQUIREMENTS
N/A
TRAINING REQUIREMENTS
TRAINING REQUIREMENTS
N/A
PHYSICAL REQUIREMENTS
Sedentary work that involves sitting for substantial periods of time
Close visual acuity to analyze and transcribe data
Effectively communicate orally and exchange information
Ability to stand, and walk, talk or hear, and reaching with arms
Ability to occasionally lift up to 15 pounds if needed
Work is often done in an office setting
TRAVEL REQUIREMENTS
Inter-island travel
OTHER REQUIREMENTS
N/A
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