Enterprise Solutions Specialist - Miami, United States - KGHM

Description

Responsibilities Include:

Deliver Business Intelligence (BI) and other types of reporting required by the business.

Ability to manage service requests (includes onboard/offboard security setup) and inquiries from business, as well as capturing and updating all support related changes, incidents and problems in IT helpdesk tool.

Lead third party developers and/or functional consultants on support activities to deliver minor enhancements or mandatory updates/fixes.

Perform continuous research on new systems and/or new functionalities/capabilities that can potentially help improve efficiencies in our existing business processes.

Assist the business on performing some of their most critical business processes; i.e. US yearend activities (December - February) and bi-monthly US payroll activities support.

Oversight on JDE user security configuration.

Prepare and deliver business processes documentation as required.

Document customized JDE Procession Options and other relevant system settings.

Create user manual guides and deliver training sessions (including manuals, UPKs, etc).


Work Experience Required:

Minimum 5 years experience leading or being the SME of a JDE Major Upgrade and/or other business driven projects (to implement new functionalities or enhance existing business processes in JDE).

Minimum 5 years of experience creating JDE reports via third-party solution (e.g. Insight, ReportsNow)

Minimum 2 years working the Business Intelligence solution(s).


Education Required:

Bachelor's Degree in a relevant area or work experience equivalent (minimum 15 years)


Special Skills and/or Knowledge Required:

JD Edwards Enterprise One 9.2 advanced system knowledge (security setup, key functionalities and configuration of HCM and CAM modules).

SQL knowledge to perform medium complex inquiries and updates to database tables.

Strong knowledge on third party JDE integrated solutions such as STR, Viziya, Vertex

Proven knowledge on major BI solution(s).

English language fluency.

KGHM is an equal opportunity employer with excellent benefits.