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    Desk Receptionist - Kirkland, United States - Gold's Gym Washington

    Gold's Gym Washington
    Gold's Gym Washington Kirkland, United States

    1 week ago

    Default job background
    Part time
    Description

    Are you a Motivator looking for a dynamic job that offers a friendly and positive work environment? Look no further We're excited to announce our opening for a Member Services Coordinator, tailored for nights and weekends.

    Responsibilities:
    • Warm Welcome: Greet and direct our members, guests, and staff with enthusiasm, creating a friendly and inviting atmosphere during night and weekend shifts.
    • Front Door Control: Maintain security and control at the gym's entrance and retail area, ensuring a safe and welcoming environment.
    • Efficient Check-Ins: Follow proper check-in procedures, registering each member and guest promptly.
    • Guest Registration: Register all guests using the correct procedures and direct appointments to fitness consultants professionally.
    • Professional Phone Etiquette: Answer calls in a courteous and professional manner, handling inquiries and messages effectively.
    • Appointment Management: Follow up on telephone inquiries to ensure appointments are booked correctly.
    • Member Support: Respond promptly to member requests, inquiries, and concerns, maintaining our high-quality service standards.
    • Neat Appearance: Present a tidy and professional appearance while on duty, wearing the proper uniform attire with your nametag.
    • Customer Service: Distribute towels, and other materials as needed, making class reservations and processing retail and concession sales.
    • Team Player: Attend staff meetings as directed and help maintain the front desk area according to company standards.
    • Safety First: Follow safety procedures and report any safety concerns or incidents.
    • Reliable Attendance: Work scheduled shifts and adhere to company attendance policies.
    • Go the Extra Mile: Perform other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor, including light cleaning and organizing weights.

    Qualifications:
    • High School Diploma or Equivalent: Required for this position.
    • Customer Service Skills: Excellent customer service skills are essential.
    • Effective Communication: Ability to communicate effectively with both staff and members, both verbally and in writing.
    • Basic Accounting Knowledge: Understanding of basic accounting principles.
    • Tech Savvy: Functional computer skills are required.
    • Multi-Tasking: Ability to handle multiple tasks efficiently.
    • Flexibility: Must be able to work a flexible schedule, including holidays and weekends.
    • Physical Requirements: Must be able to lift 45lbs and stand for extended periods.
    • Team Player: Uphold Gold's Gym Vision, Mission, Values, and code of conduct.
    • Company Policies: Comply with all Gold's Gym policies and procedures.
    If you're a motivated individual looking for a fulfilling part-time job that offers competitive pay and a supportive team, we encourage you to apply for our Front Desk Associate position. Join us in creating a welcoming and positive atmosphere at Gold's Gym PNW during nights and weekends
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