- Develop and maintain strong, long-lasting relationships with key clients.
- Act as the main point of contact for client inquiries, concerns, and escalations.
- Identify and pursue opportunities to expand and upsell our suite of iGaming software solutions.
- Collaborate with internal teams to develop tailored strategies for client account growth.
- Work closely with clients to understand their business objectives and align our solutions to meet their needs.
- Develop and execute strategic account plans to drive mutual success.
- Effectively communicate the value proposition of our iGaming software to clients.
- Collaborate with internal teams, including Sales, Product Development, and Support, to ensure seamless service delivery.
- Stay informed about industry trends, competitor activities, and market developments.
- Provide insights and recommendations to internal teams based on market intelligence.
- Strong understanding of B2B sales and account management.
- Excellent communication, negotiation, and presentation skills.
- Ability to analyze data and market trends to make informed decisions.
- Self-motivated with a proactive and results-driven approach.
- Experience in iGaming would be an advantage but is not essential.
- A Business-related academic background would be preferred.
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Key Account Manager - Philadelphia, United States - Clear Edge International Search & Selection Ltd
Description
Key Account Manager - iGaming Software (B2B)
$75,000-110,000 plus bonus and benefits
Location: Philadelphia, PA (Office-Based)
Company Overview:
Join a dynamic and rapidly expanding B2B provider of iGaming software based in the vibrant city of Philadelphia. Our client's cutting-edge solutions empower online gaming operators to deliver unparalleled experiences to their customers. The business is the global market-leader, publicly-listed and one of the most recognisable names in the industry. As they continue to expand across the USA, they are seeking a talented and motivated Senior/Key Account Managers to join their team and play a pivotal role in driving success.
Position Overview:
As a Key Account Manager, you will be responsible for cultivating and nurturing relationships with our tier 1 and tier 2 North American operators. You will act as the primary point of contact, ensuring client satisfaction, identifying new business opportunities, and contributing to the overall success of our company.
Responsibilities:
Client Relationship Management:
Account Growth:
Strategic Planning:
Communication and Collaboration:
Market Analysis:
Qualifications:
If you have the experience described above, and want to work for one of the biggest names in the iGaming industry, please apply today