- Manage and maintain video conferencing systems, including hardware, software, and peripherals.
- Perform routine maintenance tasks to ensure optimal performance and reliability of video communication equipment.
- Provide technical support and troubleshooting assistance to users experiencing video conferencing issues.
- Collaborate with cross-functional teams to identify and address technical challenges related to video telecommunications.
- Assist with the installation, configuration, and testing of new video conferencing equipment and software.
- Develop and maintain documentation, including user guides and standard operating procedures, for video communication systems.
- Stay updated on emerging technologies and industry trends to recommend improvements and enhancements to existing systems.
- Participate in meetings and training sessions to share knowledge and best practices with team members
- Bachelor's degree in Information Technology, Telecommunications, or a related field.
- 2+ years of experience in a similar role, preferably in a corporate environment.
- Proficiency in video conferencing technologies, such as Zoom, Microsoft Teams, or Cisco Webex.
- Strong technical skills with the ability to troubleshoot hardware, software, and network issues.
- Detail-oriented mindset with a focus on delivering high-quality service and support.
- Ability to work independently and collaboratively in a fast-paced environment
- Federal Consulting Industry Experience Preferred
- Relevant certifications, such as CompTIA Network+ or Cisco Certified Network Associate (CCNA), are a plus
- Your health comes first - we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
- Invest in your future - 401(k) Plan - Immediately vested employer contributions; no matching required
- Work hard, play hard - we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays
- Pawsitively pawesome - Pet Insurance (because our little critters are part of our families, too)
- Invest in your education - Tuition reimbursement, internal training programs, & company-sponsored industry certifications
- Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2020, & 2022
- Have fun and celebrate and give back - Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet ABOUT US NetImpact Strategies Inc
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Video Telecommunications Specialist II - San Antonio, TX, United States - NetImpact Strategies, Inc
Description
Job Description NetImpact Strategies is dedicated to providing innovative solutions to our clients, specializing in high-quality services, including telecommunications supportWe are expanding our team and seeking a talented Video Telecommunications Specialist II
Responsibilities:
We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change
As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements
We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics
NetImpact's core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government
ACCESSIBILITY NOTE NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws
It is NetImpact's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability
Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact
If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact's online employment application, please contact
EQUAL OPPORTUNITY EMPLOYER NetImpact is committed to the development of a creative, diverse, and inclusive work environment
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities
NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").
