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    Linux Support Specialist with Security Clearance - San Antonio, United States - Dunhill Professional Search

    Dunhill Professional Search
    Dunhill Professional Search San Antonio, United States

    1 week ago

    Dunhill Professional Search background
    Description
    Job Details Linux Support Specialist SATX

    US Citizen Carries out information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, and network telecommunications.

    Follows escalation protocol for complex issues and collaborates with the upper tier to reach resolution. * Monitors and supports the information technology and systems infrastructures. * Conducts analysis including planning, designing, and evaluating a variety of information technology tools.

    * Responds to triage requests submitted by Tier I and II specialists to provide guidance and support for system needs and upgrades.

    * Troubleshoots and resolves problems in an efficient manner with minimal supervision and escalates items that are more complex and works in partnership to reach resolution.

    * Implements standards for computer operations for compatibility between hardware and software, according to specifications and parameters. * Runs tests on and maintains operating system and related software. * Schedules, performs, and monitors system backups and, when necessary, performs data recoveries. * Performs root cause analysis, diagnostics, and monitoring on various production systems. * Actively engaged in the planning and designing of new platforms and integrating new technologies into existing infrastructure. May evaluate new technologies and releases. * Effectively creates and maintains relevant systems documentation and user guides.

    * Assists with creating and reviewing technical system recovery plans to reduce down time if an outage were to occur.

    * Reviews the problem management register and identifies actions. * Interest or motivation to learn and apply scripting methodologies to automate tasks. Minimum Qualifications * Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. * 1-3 years of experience in information technology, systems administration or other IT related field. Other Job Specific Skills * Strong knowledge of RHEL Operating Systems and containerization. * Applies standard methodology, techniques, procedures and criteria. * Ability to analyze, troubleshoot and resolve basic/routine system hardware, software or networking related problems.

    * Ability to plan and coordinate the deployment of new technology and resolve technical problems individually and as a project participant.

    * Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.

    * Exceptional customer service skills.

    * Experience preferred with cloud infrastructure, digital workspace, and storage technology * Intermediate level proficiency with Linux * Beginner level proficiency with Oracle SQL, Ansible Tower, and Python Automation.

    #cjpost
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