Controller/Financial Accounting Manager/HR Manager - Fremont, United States - Interplace

Interplace Fremont, United States

1 week ago

Description

Bilingual Japanese Application Engineer

Essential Functions

Interface with engineering team in Japan in responding to customer requirements; including providingproduct technical documentation, engineering drawings, 3D models, test report etc.
Interface with QA team in Japan to manage customer and field escalation by driving root causeanalysis and corrective action, providing failure analysis report, QA documentations to customer forfull resolution
Provide technical support to customers for gas delivery components for semiconductor manufacturing;coordinate between local sales team with factory's Engineering team in formulating responses,proposals and solutions.
Support associated functional team members by managing First Article Inspection from submission toapproval from customer.
Assist new business development/sales team in making technical presentations/product dataanalysis/engineering test reports to customers.
Develop and maintain internal engineering documentations.

Engineering

Maintain expert level of product knowledge and applications
Articulate technology and product positioning to both business and technical users
Respond to functional and technical elements of Requests for Information (RFIs)/ Requests forProposal (RFPs)
Listen, understand and convey customer requirements
Identify and provide reliable solutions for all technical issues to assure complete customer satisfactionthrough all stages of the sales process
Perform technical/ product training for salespeople, estimators, and engineers at targeted accounts
Assist in the design and development of new products and tools necessary to make target accountscomfortable and successful at selling lighting controls
Travel to project sites to preform start-up, integration, troubleshooting and training services
Establish and maintain strong relationships throughout the sales cycle.
Actively drive and manage the technology evaluation stage of the sales process.

Miscellaneous

Resolve customer issues or difficulties in a manner that is consistent with the company mission, values,and financial objectives
Maintain professional business relationships within assigned customers
Provide status of ongoing projects and future projects in a periodically manner
Identify customers' needs and sales opportunities to help future growthSupervisory Responsibility
This position has no supervisory responsibilities.

JOB REQUIREMENTSEducation

Bachelor's Degree (BS) in Engineering (preferably mechanical, electrical or chemical engineering) orSciences (physics) from a four-year college or university or equivalent combination of education andexperienceExperience
2+ years of industry experience in a similar positionRequirement
Bilingual in Japanese and English, ability to read, write, and speak
Strong written, verbal and interpersonal communication skills; ability to work with minimalsupervision.
Good mechanical aptitude and ability to work with tools and instrumentation.

Job CategoryPosition

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