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    Client Services - Phoenix, United States - Jencap

    Jencap
    Jencap Phoenix, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.

    MiniCo has nearly 50 years of experience in program management, underwriting, binding authority, and claims, offering a portfolio of exclusive programs to address even the most unique risk exposures. Our dedicated program teams provide niche underwriting process and flexibility, industry specialization, and unparalleled customer service. Today, MiniCo is a member of the Jencap Program Administrators division, offering multiple specialty property and casualty insurance products for a variety of unique industries and exposures.

    The Client Services & Insurance Representative will work in-person at our Phoenix, AZ location.

    We are seeking a detail-oriented and highly organized associate to join our team. You will play a crucial role in handling various tasks related to both customer service and facility setup within our insurance operations. This role involves interacting with potential insured individuals, setting up facilities, and managing ongoing Customer Service and Issuance activities. If you are a proactive individual with a passion for insurance operations and customer service, we invite you to apply for this exciting opportunity to contribute to our dynamic team.

    Responsibilities:

    • Answer phones and address customer inquiries
    • Take payments from insured individuals
    • Run through coverage options with potential insured parties
    • Assess if a facility has been issued a master policy
    • Set up facilities in the production environment
    • Issue master policies for over-the-counter facilities

    Requirements:

    • Previous experience in insurance operations or related field preferred
    • Excellent communication and customer service skills
    • Strong organizational and multitasking abilities
    • Knowledge of insurance policies and regulations
    • Detail-oriented and able to work in a fast-paced environment.
    • CSR Designation a PLUS
    • Bachelor degree or equivalent experience
    • Continuing Education as needed to maintain insurance licensure in good standing
    • Arizona Property & Casualty Insurance License (must be willing to obtain, company paid)

    The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The base pay range for this position will be $45,000 to $50,000. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement. Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate.

    Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You're in the right place.

    Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together.

    Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

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