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    Client Services - Phoenix, United States - Jencap

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    Job Description

    Why Choose Jencap? Jencap is a major wholesale insurance intermediary in the United States, known for its expertise in various aspects of insurance. Our success is attributed to our collaborative and driven team, dedicated to finding solutions. We foster a culture of teamwork, collaboration, and individual growth, providing the necessary tools and development opportunities for a successful career.

    MiniCo brings almost five decades of experience in program management, underwriting, and claims. As a part of Jencap Program Administrators, we offer exclusive insurance programs for unique risk exposures across different industries.

    Join Our Team as a Client Services & Insurance Representative in Phoenix, AZ

    We are looking for a detail-oriented and organized professional to join our team. In this role, you will be responsible for handling customer service tasks and facility setup within our insurance operations. If you are proactive and passionate about insurance operations and customer service, we welcome you to be part of our team.

    Responsibilities:

    • Answering phones and addressing customer inquiries
    • Processing payments from insured individuals
    • Discussing coverage options with potential insured parties
    • Verifying facility master policy issuance
    • Setting up facilities in the production environment
    • Issuing master policies for over-the-counter facilities

    Requirements:

    • Prior experience in insurance operations or a related field preferred
    • Strong communication and customer service skills
    • Effective organizational and multitasking abilities
    • Knowledge of insurance policies and regulations
    • Detail-oriented and able to work in a fast-paced environment
    • CSR Designation a PLUS
    • Bachelor's degree or equivalent experience
    • Willingness to obtain an Arizona Property & Casualty Insurance License (company paid)

    The salary for this position will be based on factors such as education, experience, training, licensure, competencies, and location. Additional incentive compensation may be provided. Jencap offers various benefits including health care coverage, a 401k plan, and tuition reimbursement.

    Ready to build something new and expand your expertise in emerging risks? Join us at Jencap, where your skills are valued, and you can make a real impact.

    Jencap is known for being dynamic, bold, and trustworthy in the industry. We value teamwork and collaboration, making every individual an essential part of our success.

    Jencap is an Equal Opportunity Employer, committed to creating an inclusive work environment. We value diversity and believe it contributes to better outcomes for our clients.



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