- Approach all encounters with guests and associates in a friendly, service oriented manner.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
- Maintain regular attendance in compliance with Blue Sky Hospitality Solutions standards, as required by scheduling which will vary according to the needs of the hotel.
- Greet and welcome all guests approaching the Front Desk in accordance with hotel standards; maintain a friendly and warm demeanor at all times.
- Handle requests for information, mail and messages in an efficient and courteous manner.
- Answer guest inquires about hotel service, facilities and hours of operation.
- Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
- Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
- Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
- Obtain all necessary information when taking room reservations and follow rate quoting scenario.
- Be familiar with all Blue Sky Hospitality Solutions policies and house rules as well as hospitality terminology.
- Have knowledge of and assist in emergency procedures as required.
- Handle check-ins and check-outs in a friendly, efficient and courteous manner.
- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
- Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
- Use proper two-way radio etiquette at all times when communicating with other associates.
- Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.
- Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds.
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Blue Sky Hospitality Solutions Philadelphia, United StatesJob Summary : Banquet Manager · The Banquets Manager is responsible for ensuring the efficient operation of the Banquet Department with a focus on cost control and exceptional guest service. The banquet manager oversees all aspects of a banquet or event, including set-up, servin ...
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Blue Sky Hospitality Solutions Philadelphia, United StatesA Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room sup ...
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Blue Sky Hospitality Solutions Philadelphia, United StatesJob Summary: Accounting Manager · The Accounting Manager is responsible for overseeing the smooth and efficient processing of accounting related information. · Job Duties & Functions · •Approaches all encounters with guests and employees in an attentive, friendly, and courteou ...
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Blue Sky Hospitality Solutions Philadelphia, United StatesJob Summary: · We are seeking a dedicated and experienced Conference Service Manager to join our team at Warwick Hotel Rittenhouse Square. The Conference Service Manager will be responsible for overseeing all aspects of conference and event planning and execution. This includes ...
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Blue Sky Hospitality Solutions Philadelphia, United StatesThe Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards, assist Room Attendants as needed, provide necessary training. Responsib ...
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Blue Sky Hospitality Solutions Philadelphia, United StatesJob Summary: Convention Service Manager · The Convention Service Manager is responsible to coordinate arrangements for group meetings and conventions. Plans coordinates and implements special events and other meetings conferences and special projects. Performs initial contract n ...
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Group Sales Manager- Warwick Hotel Rittenhouse
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Blue Sky Hospitality Solutions Philadelphia, United StatesJob Summary**:Group Sales Manager · - Warwick Hotel Rittenhouse Square, Philadelphia, PA** · The Sales Manager is responsible for attainment of assigned goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing ...
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Membership Advisor
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Room Attendant
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Sales Coordinator
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Front Desk Agent-Warwick Hotel Rittenhouse Square, Philadelphia, PA - Blue Sky Hospitality Solutions
Description
Job Summary:
Front Desk Agent
Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay
Primary responsibilities include:
registering guests, making and modifying reservations, hotel operator, and concierge duties.
Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Job Duties & Functions
