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Fiscal Support Specialist
3 weeks ago
Arkansas State University Jonesboro, United StatesThe Fiscal Support Specialist is responsible for performing a variety of fiscal related tasks that are standard or regular support duties within an assigned department or program. This position is governed by Generally Accepted Accounting Principles, Support Specialist, Fiscal, S ...
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Network Support Specialist
2 weeks ago
Ritter Communications Jonesboro, United StatesThe Network Support Specialist is a part of the Ritter Network Operations team responsible for providing overall operational support to Ritter's Enterprise customers, to include provisioning enterprise services, move/add/change and disconnect orders. Support Specialist, Network O ...
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community support specialist
3 weeks ago
Simple Steps LLC Jonesboro, AR , USA, United StatesBenefits:Mileage Reimbursement · Flexible schedule · COMMUNITY SUPPORT SPECIALIST · PART-TIME UP TO 10 Hours per week · Simple Steps, LLC currently has a Community Support Specialist position open in the Jonesboro, AR area. · PREFERRED Knowledge/Education: · High School Diploma ...
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legal support specialist
1 week ago
Arkansas Government Job Jonesboro, United StatesLEGAL SUPPORT SPECIALIST · Date: May 14, 2024 · Req ID: 39775 · Location: · Jonesboro, AR, US, 72403 · Category: DFA - OFC OF CHILD SUPPORT ENF · Anticipated Starting Salary: $34,000 · Position Number: · County: Craighead · Posting End Date: 5/20/2024 · Anticipated Star ...
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Fiscal Support Specialist
2 days ago
Arkansas State University Jonesboro, United StatesJob Details · Please note: all position postings close at 12:00 A.M. CST on the position closing date · Fiscal Support Specialist · Working Title Fiscal Support Specialist · Position # A00778 · Department Treasurer · Apply Now ) · Employment Status: · Full time Hrs) · Ty ...
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Fiscal Support Specialist
6 days ago
Arkansas State University Jonesboro, United StatesJob Details · Please note: all position postings close at 12:00 A.M. CST on the position closing date · Fiscal Support Specialist · Working Title Fiscal Support Specialist · Position # A00778 · Department Treasurer · Apply Now ) · Employment Status: · Full time Hrs) · Ty ...
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Legal Support Specialist
1 week ago
State of Arkansas Jonesboro, United StatesPosition Number: · County: Craighead · Posting End Date: 5/20/2024 · Anticipated Starting Salary: $34,000 · Office of Child Support Enforcement · The mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous serv ...
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Community Support Specialist
1 week ago
Simple Steps LLC Jonesboro, United StatesJob Description · Job DescriptionBenefits:Mileage Reimbursement · Flexible schedule · COMMUNITY SUPPORT SPECIALIST · PART-TIME UP TO 10 Hours per week · Simple Steps, LLC currently has a Community Support Specialist position open in the Jonesboro, AR area. · PREFERRED Knowledge/ ...
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Network Support Specialist
1 day ago
Ritter Communications Jonesboro, United StatesThis job was posted by : For more information, please see: · Ritter Communications has been at the forefront of the local communications industry for more than a century. We began providing telephone service in Northeast Arkansas in 1906. Today, Ritter Communications serves ove ...
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Network Support Specialist
2 weeks ago
Arkansas State University Jonesboro, United StatesThis job was posted by : For more information, please see: Position #: A00611 Department: Information and Technology Services Employment Status: Full time Hrs) # of openings: 1 Proposed Salary Range: Commensurate with Experience Type of Employment: Staff Location: ASU-Jonesboro ...
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Network Support Specialist
2 weeks ago
Arkansas State University Jonesboro, United StatesThis job was posted by : For more information, please see: Position #: A00611\ \ Department: Information and Technology Services\ \ Employment Status: Full time Hrs)\ \ # of openings: 1\ \ Proposed Salary Range: Commensurate with Experience\ \ Type of Employment: Staff\ \ Locat ...
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Network Support Specialist
2 weeks ago
RITTER COMMUNICATIONS HOLDINGS, LLC Jonesboro, United StatesJob Description · Job Description · Ritter Communications has been at the forefront of the local communications industry for more than a century. We began providing telephone service in Northeast Arkansas in 1906. Today, Ritter Communications serves over 100 communities across ...
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Network Support Specialist
2 weeks ago
Ritter Communications Jonesboro, United StatesRitter Communications has been at the forefront of the local communications industry for more than a century. We began providing telephone service in Northeast Arkansas in 1906. Today, Ritter Communications serves over 100 communities across Arkansas, northeast Texas, southeast M ...
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Network Support Specialist
1 week ago
RITTER COMMUNICATIONS HOLDINGS, LLC Jonesboro, United StatesJob Description · Job DescriptionRitter Communications has been at the forefront of the local communications industry for more than a century. We began providing telephone service in Northeast Arkansas in 1906. Today, Ritter Communications serves over 100 communities across Arkan ...
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Fiscal Support Specialist
1 week ago
InsideHigherEd Jonesboro, United States Administrative Jobs ,Employment Status:Full time Hrs) Type of Employment:Staff # of openings:1 Location:ASU-Jonesboro Proposed Salary Range:Commensurate with Experience Closing:5/25/24 · Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify. · Position ...
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Multimedia Support Specialist
3 weeks ago
RITTER COMMUNICATIONS HOLDINGS, LLC Jonesboro, United StatesJob Description · Job DescriptionRitter Communications has been at the forefront of the local communications industry for more than a century. We began providing telephone service in Northeast Arkansas in 1906. Today, Ritter Communications serves over 100 communities across Arkan ...
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Fiscal Support Specialist
1 week ago
InsideHigherEd Jonesboro, United States Administrative Jobs ,Employment Status:Full time Hrs) Type of Employment:Staff # of openings:1 Location:ASU-Jonesboro Proposed Salary Range:Commensurate with Experience Closing:5/6/24 · Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify. · Position Su ...
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Fiscal Support Specialist
1 day ago
InsideHigherEd Jonesboro, United States Administrative Jobs ,Employment Status:Full time Hrs) Type of Employment:Staff # of openings:1 Location:ASU-Jonesboro Proposed Salary Range:Commensurate with Experience Closing:6/10/24 · Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify. · Position ...
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Sales Support Specialist
3 weeks ago
Eclipse Enterprises Alicia, United StatesAs one of the most successful and innovative personnel service companies in Germany, we are currently looking for a Sales Support Specialist (m/f/d) for our client in Zarrentin am Schaalsee. Your responsibilities will include: - Timely organization of sales-related customer suppo ...
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Information Technology Support Specialist
1 week ago
Camfil APC Jonesboro, United StatesCAMFIL A GLOBAL LEADER IN AIR FILTERS AND CLEAN AIR SOLUTIONS · For more than half a century, Camfil has been helping people breathe cleaner air. As a leading manufacturer of premium clean air solutions, we provide commercial and industrial systems for air filtration and air pol ...
Information Technology Support Specialist - Jonesboro, United States - Camfil USA Air Filtration Company
Description
CAMFIL – A GLOBAL LEADER IN AIR FILTERS AND CLEAN AIR SOLUTIONS
For more than half a century, Camfil has been helping people breathe cleaner air. As a leading manufacturer of premium clean air solutions, we provide commercial and industrial systems for air filtration and air pollution control that improve worker and equipment productivity, minimize energy use, and benefit human health and the environment.
The Camfil Group is headquartered in Stockholm, Sweden, and has 30 manufacturing sites, six R&D centers, local sales offices in 30 countries, and nearly 6,000 employees and growing. We proudly serve and support customers in a wide variety of industries and in communities across the world. To discover how Camfil can help you to protect people, processes and the environment, visit us at
Camfil is seeking a motivated and hard-working candidate to fill a full-time IT Support Specialist position in Jonesboro, AR. The IT Support Specialist serves as a primary point of contact to perform the initial triage and resolution of incidents reported to the Service Desk. This role is to ensure proper computer operation so that end users can accomplish daily business tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered appropriate and necessary.
Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. This position will also be exposed to more advanced systems and projects outside the normal end user computers. The candidate must be prepared to work in a fast-paced demanding environment.
RESPONSIBILITIES:
· Interact with colleagues via telephone, e-mail, and MS Teams to provide and process information in response to inquiries, concerns, and requests about IT products and services
· Gather information and determine the issue by evaluating and analyzing the symptoms
· Identify and escalate priority issues per client specifications, redirecting to appropriate resources
when necessary
· Process and record all tickets initiated by phone or by our ticketing software
· Able to "think outside the box" when evaluating all issues and projects
· Evaluate documented resolutions and analyze trends for ways to prevent future problems
· Alert management to emerging trends in incidents.
· Assist in software releases and roll-outs and communication to the end users.
· Triage based on importance of incident
· Identify and learn appropriate software and hardware used and supported by the organization
· Perform hands-on fixes at the desktop level, including installing and upgrading software,
installing hardware, and configuring systems and applications
· Perform preventative maintenance, including checking and cleaning of workstations, printers, and
peripherals
· To maintain a high degree of customer service for all support queries and adhere to all service
management principles
· Create help documents for end users
· Work in a timely manner
· Other duties as needed
KNOWLEDGE & SKILLS:
· Proven experience with troubleshooting Microsoft Windows and Microsoft desktop products
· Knowledge of computer hardware, including CPU's, RAM, Hard Drives, etc.
· Experience with Microsoft Windows Server operating systems
· Exceptional written and oral communication skills
· Exception interpersonal skills, with a focus on rapport-building
· Strong documentation skills
· Understanding of TCP/IP based networking
· Experience with advanced systems and software such as Active Directory, AS400, SolidWorks,
Microsoft Dynamics, Exchange, SQL, SharePoint, VMware, or Veeam is a plus
· Work well with minimal supervision showing clear direction and initiative
· Ability to conduct research into a wide range of computing issues
· Ability to absorb and retain information quickly
· Ability to present ideas in user-friendly, business-friendly and technical language
· Highly self-motivated and directed
· Keen attention to detail
· Proven analytical and problem-solving abilities
· Ability to effectively prioritize and execute tasks in a high-pressure environment
· Exceptional customer service orientation
· Experience working in a team-oriented, collaborative environment
EDUCATION & WORK EXPERIENCE:
· Bachelor's degree in the field relating to Information Systems or Information Technology preferred
· Degree may be substituted by proven work experience in the IT field (2-3 years of experience required)
· Certifications such as A+, Network+, etc. are a plus
WORK ENVIRONMENT: While performing the duties of this job, the employee is exposed to office, warehouse, and plant environments. The work environment will require the use of personal protective equipment (PPE) in certain areas. Must be able to access and navigate each department at the organization's facilities.
EEO STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.