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Saint Joseph

    Office Manager - Buchanan, United States - Floor Coverings International

    Floor Coverings International
    Floor Coverings International Buchanan, United States

    3 weeks ago

    Default job background
    Part time
    Description
    Floor Coverings International is the #1 mobile flooring company in North America. With over 150 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 350,000+ customers give us an average of 4.7 star rating.An Office Manager with Floor Coverings International is key to the growth and expansion of the local franchise. A successful Office Manager will allow for more estimates to be written, lead the scheduling and installation of projects, assist with marketing efforts and keep accurate company financials. Job Details & Perks:
  • No experience required
  • Paid training provided
  • Part time
  • Annual company convention in Cabo, Mexico
  • Company car for work appointments (insurance and gas covered by company)
    • Key Responsibilities: Marketing & Customer Relations
  • Promptly and properly schedule all leads to appointments for sales team.
  • Follow up on open proposals as needed.
  • Support and participate in home shows.
  • Support local marketing efforts as needed.
  • Keep show room and office organized and presentable.
  • Assist in development, management & delivery of local marketing tactics.
  • Resolve customer conflicts.
    • Financials
  • Accurately update QuickBooks daily for all income and expenses.
  • Complete job costing reports within 24 hours of completing an installation.
  • Track, prepare and manage timely payment of business related expense.
    • Production
  • Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.
  • Order all product needed for jobs accurately and follow up on delivery.
  • Schedule the job to meet the schedule of customer and installers.
  • Communicate with installers and customer on start dates and times.
  • Update the customer with ongoing details of installation and job progress.
  • Discuss and obtain written permission for any changes in contracted work.
  • Confirm scope of work and compensation with installers prior to start of job.
  • Update InspireNet daily with status of job and upcoming schedule.
    • Continuous Improvement
  • Attend weekly meeting with Franchise Owner at scheduled time.
  • Submit GS&R Prep form weekly via email.
  • Work weekly and monthly to meet goals.
  • Be available to attend training seminars at owner's discretion.
  • Make decisions and act in accordance with Floor Coverings Internationals core values and mission.
    • Qualifications:
  • Strong communication skills, particularly over the phone.
  • Organized, detail oriented, and able to multi-task.
  • Experienced in bookkeeping using QuickBooks is a plus.
  • Able to work independently without supervision.
    • Compensation: $ $20.00 per hour
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