Jobs
>
Chicago

    Business Operations Associate - Chicago, United States - Instawork

    Instawork
    Instawork Chicago, United States

    2 days ago

    Default job background
    Full time
    Description

    At Instawork, we're driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we're looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more


    The mission of the Business Operations team is to create strategic clarity and alignment to accelerate Instawork's growth, and we tackle company-critical work in three areas:
    Business health & day-to-day operations. Define critical KPIs/metrics, stay on top of key trends in the business, perform analyses to unearth new insights and support important decisions, and design/own the "operating systems" that help run the business effectively.
    Strategic planning & goal-setting. Manage the processes that enable teams to produce clear strategic plans connected back to broader company strategy, and translate these plans into forecasts and ambitious goals/OKRs.
    Special projects & initiatives. Answer critical questions about our market and growth opportunities, drive complex projects that help us run/scale better as a business, and incubate 0-->1 initiatives that lack clear owners.
    As a Business Operations Associate, your role will range from conducting research that identifies and evaluates key strategic trends in the industry to developing a single point of view on how we operate the business. This will require both driving data-informed decisions and leading in the execution upon them across both the product and operations. The insights that you uncover and the recommendations that you will propose will range from strategic to tactical, ultimately influencing how Instawork executes every day and invests in growth across the organization. You'll report to the Director of Business Operations and will partner with multiple cross-functional stakeholders to accelerate growth at Instawork.

    What You'll Do

    • Drive the organization's understanding of the landscape of flexible work by developing a POV on emerging industry trends and educating the rest of the company to inform our company strategy
    • Lead the ideation and incubation of new growth vectors and market entry strategies, translating insights from your understanding of the marketplace into your own actionable experiments and initiatives.
    • Support our performance and planning cycles, such as Weekly Business Reviews and OKRs, by developing key metrics across the organization, creating timelines and processes for the organization, supporting teams to completion of associated deliverables, and working collaboratively with the team to prepare presentations
    • Lead special projects as they emerge, including key strategic initiatives that will impact the overall success of the company and will require cross-company collaboration

    What We're Looking For

    • 3+ years experience in business operations / strategy & operations, management consulting, investment banking, and/or technology
    • Strong data and analytics skills, including fluency in Excel / Google Sheets, SQL, and BI / data visualization tools
    • Strong cross-functional and executive communication skills, including a proven ability to influence without authority and build strong working relationships with business partners
    • Entrepreneurial self-starter that thrives in a fast-moving environment and are capable of independently seeking information, marshaling resources, and delivering results without waiting for direction
    • Strategic thinker who is able to zoom out to the big picture while also understanding the nitty gritty of execution, set key business goals and milestones, and then work relentlessly to realize that strategy


    Instawork Values

    • Bias for Action -- We are a growing team and an evolving product. We want a team of do'ers to drive the company forward, even if it means making decisions with incomplete information or being wrong.
    • Act Like an Owner -- Treat this company as though it is your own. Execute on the fundamentals, and act creatively to drive growth. Your ability to drive impact in any part of our company is only limited by your courage and conviction, not your job title.
    • Always Be Learning -- We are changing an entire industry. We strive to learn from each other and get better each day, week, and month, so that our team's learnings can compound and we can all improve, together.
    • Empathy, Trust, Candor -- Empathy for our business partners and professionals means we put ourselves in their shoes. Empathy for our colleagues means we are always upfront and honest with each other, which comes from trust.

    #LI-JG4


    About Instawork

    Founded in 2016, Instawork is the leading flexible work app for local, hourly professionals. Its digital marketplace connects thousands of businesses and more than five million workers, filling a critical role in local economies. Instawork has been featured on CBS News, the Wall Street Journal, The Washington Post, Associated Press, and more. In 2022, Instawork was ranked among the country's top 10% of fastest-growing companies by Inc. 5000 and was included in the Forbes Next Billion Dollar Startup list. Instawork was also named the 2022 ACE Award recipient for "Best Innovation" and one of the "Best Business Apps" by Business Insider. Instawork helps businesses in the food & beverage, hospitality, and warehouse/logistics industries fill temporary and permanent job opportunities in more than 25 markets across the U.S. and Canada.

    For more information visit

    We value diversity on our team and firmly believe Instawork is stronger when we hire people who make their own unique contributions to our culture. We welcome all applicants and encourage candidates from underrepresented backgrounds to apply.

    To learn more about our company values, please visit:
    Personnel Privacy Policy

  • HighTower Advisors

    Operations Associate

    1 week ago

    HighTower Advisors Chicago, United States

    Our Story · Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower's capital s ...

  • Instawork Internal

    Revenue Operations Associate

    3 days ago

    Instawork Internal Chicago, United States

    At Instawork, we're driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we're looking for top talent ...

  • Northern Trust Corp.

    Regulatory Operations Associate

    1 week ago

    Northern Trust Corp. Chicago, United States

    About Northern Trust: · Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. · Northern Trust is proud to provide innovative financial services and guidance to the world's most succe ...

  • BMO US

    Client Operations Associate

    5 days ago

    BMO US Chicago, United States

    320 S Canal Street Chicago Illinois,60606 · **Strategic Context** · Our vision is to be the single reference point for service to families of significant wealth. Our mission is to be the family office that defines exceptional client experience. We seek to provide the most high-to ...

  • HappiLabs

    Finance Operations Associate

    1 week ago

    HappiLabs Chicago, United States

    **DESCRIPTION** · HappiLabs is a small business based in Chicago that provides a service to scientists called the Virtual Lab Manager. We support scientists in various ways, virtually, and act as an outsourced purchasing department (some might say a Personal Shopper) for biotech ...

  • inriver

    Revenue Operations Associate

    4 days ago

    inriver Chicago, United States

    Do you want to work with a market-leading solution, front-line technology and team-up with driven, dedicated, and skilled people? · inriver is a highly ambitious, global company with high growth in the software industry. At inriver, you are guided by our values and work in an ent ...

  • Morningstar

    Operations Associate, People

    3 days ago

    Morningstar Chicago, United States

    **About the Role**: · We believe that people are our most important asset. Our people—through their creativity, talent, and willingness to learn—are essential to the success of our company. As an Operations Associate, you'll provide a great service experience to employees and man ...

  • inriver

    Revenue Operations Associate

    4 days ago

    inriver Chicago, United States

    Do you want to work with a market-leading solution, front-line technology and team-up with driven, dedicated, and skilled people? · inriver is a highly ambitious, global company with high growth in the software industry. At inriver, you are guided by our values and work in an ent ...

  • Smithbucklin

    Membership and Operations Education Associate

    1 week ago

    Smithbucklin Chicago, United States

    **Smithbucklin**, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, with primary offices in Chicago and Washington, D.C. is looking for a **Membership & Operations Associate** to join our Association Mana ...

  • Allstate

    Creative Operations Associate Manager

    1 day ago

    Allstate Chicago, United States

    The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands and taking bold steps to better serve customers' evolving needs. That's why now is an exciting time to join our team. You'll have opportunities to take risks, c ...

  • HighTower Advisors

    Capital Markets Operations Associate

    2 days ago

    HighTower Advisors Chicago, United States

    Our Story · Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower's capital s ...

  • Spark Foundry

    Associate Director, Client Operations

    1 week ago

    Spark Foundry Chicago, United States

    **Company Description** · About Spark Foundry: · Spark Foundry is a global media agency that exists to bring HEAT - Higher Engagement, Affinity, and Transactions - to brands. By combining flawless media fundamentals with aggressive innovation, Spark inspires consumers to pay more ...

  • Chicago State University

    Associate Director of Admissions, Operations

    3 days ago

    Chicago State University Chicago, United States

    **Job Description**: · **Admissions Operations (45%)** · - Provide supervision and leadership to the operations team, delegating work, providing support and training, and ensuring adherence to policies and goals. · - Collaborate with stakeholders to develop and implement innovati ...

  • Gopuff

    Temporary Operations Associate, Chicago

    19 hours ago

    Gopuff Chicago, United States

    Gopuff is looking for **Operations Associates (OAs)** to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operation ...

  • AbbVie

    Associate Operator, Production Api

    5 days ago

    AbbVie North Chicago, United States

    **Company Description** · Purpose: · Sets up equipment for routine processes. Under general supervision operates complex equipment and monitors manufacturing process. Becomes conversant with overall functionality of departmental processes. Communicates all operational events and ...

  • MCA Corporation

    Operations Associate

    5 days ago

    MCA Corporation Wood Dale, United States

    **Position: Operations Associate** · **Job Type: Full-Time, Entry Level** · **Compensation: Commensurate with Experience** · **Job Summary**: · Coordinate with overseas supplier and US retail partners to monitor and manage the supply chain from pre-ship to post-delivery within re ...

  • Sephora

    Operations Associate

    1 week ago

    Sephora Chicago, United States

    Job ID: Store Name/ Number: IL-State Street Address: 108 North State Street, Chicago, IL 60602, United States (US) Hourly/ Salaried: Hourly (Non-Exempt) Full Time/ Part Time: Flex Position Type: Regular Operations Associate It takes a l Operations Associate, Operations, Associate ...

  • J. C. Penney Company, Inc.

    Operations Associate

    1 week ago

    J. C. Penney Company, Inc. Chicago, United States

    Customer Service Youre maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, theres no one theyd rather be talking to other than you. Executes Operations Associate, Operations, ...

  • Zacks Investment Management

    Operations Associate

    4 days ago

    Zacks Investment Management Chicago, United States

    Who We Are · The Zacks Group of companies consists of Zacks Investment Research (ZIR), Zacks Investment Management (ZIM), and Zacks Trade. ZIR, founded in 1978 is the 2nd largest provider of independent stock, Mutual fund and ETF research in the US. The Professional Services Divi ...

  • Surfaces By Pacific Cincinnati

    Operations Associate

    5 days ago

    Surfaces By Pacific Cincinnati Elk Grove Village, United States

    Surfaces By Pacific, a prominent Midwest-based distributor specializing in countertops and surface products, is committed to cultivating meaningful relationships within its team, with clients, and in the community. The company's ethos revolves around a diligent work ethic complem ...