
Lasandra Armstrong
Restaurants / Food Service
Services offered
My name is LaSandra Armstrong, and I am a seasoned traveling chef and customer service specialist based in Riverdale, IL. With a passion for exploring new places and a dedication to providing exceptional customer experiences, I am eager to take on side gigs to further enhance and certify my skills. Whether it’s assisting with travel arrangements, offering top-notch customer service, or managing events, I am ready to bring my expertise to new opportunities in the coming days. Let's connect and create outstanding experiences together!
Experience
With over a decade of experience in the culinary and hospitality industries, I have honed my skills as a chef, caterer, and hospitality manager. My journey has equipped me with a diverse skill set and extensive knowledge in various aspects of food preparation, event coordination, and customer relations.
Culinary Skills:
- Cuisine Specialties: Expertise in gourmet cuisine, seafood, and traditional dishes.
- Techniques: Proficient in advanced cooking techniques, including sous-vide, molecular gastronomy, and farm-to-table practices.
- Menu Development: Skilled in creating innovative, seasonal menus tailored to clients' preferences and dietary restrictions.
Catering and Event Management:
- Event Planning: Extensive experience in planning and executing events, from intimate dinners to large corporate gatherings.
- Logistics Coordination: Adept at managing logistics, vendor coordination, and resource allocation to ensure seamless events.
- Client Consultation: Proficient in conducting client consultations to understand needs and deliver customized catering solutions.
Hospitality Management:
- Operations Management: Strong background in managing day-to-day operations of hospitality establishments, ensuring high standards of service and efficiency.
- Team Leadership: Experienced in leading and training diverse teams, fostering a collaborative and productive work environment.
- Quality Control: Expertise in maintaining quality control and compliance with health and safety regulations
Customer Service and Success:
- Customer Relations:Excellent communication and interpersonal skills, with a focus on building lasting relationships with clients.
- Problem Solving: Strong problem-solving abilities, handling customer inquiries and resolving issues promptly to ensure satisfaction.
- Feedback Implementation: Skilled in gathering and analyzing customer feedback to implement improvements and enhance service quality.
Tools and Frameworks:
- Culinary Tools: Mastery of professional kitchen equipment, including combi ovens, vacuum sealers, and precision cooking tools.
- Software Proficiency: Experienced in using event management software (e.g., Caterease, Tripleseat), CRM systems (e.g., Salesforce), and project management tools (e.g., Trello, Asana).
- Marketing and Social Media: Knowledgeable in digital marketing strategies, social media management, and SEO practices to promote services effectively.
My comprehensive background and dedication to excellence make me a versatile professional, ready to take on new challenges and deliver exceptional experiences in the culinary and hospitality fields.
Education
high school diploma -2014
Associate degree - Applied Science 2015
Bachelors Degree Business and Applied Science 2018
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