Membership and Operations Education Associate - Chicago, United States - Smithbucklin

Smithbucklin

Verified Company

Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, with primary offices in Chicago and Washington, D.C. is looking for a
Membership & Operations Associate to join our Association Management Unit in our
Chicago **office. The Membership and Operations Associate plays an integral role in supporting and guiding the nonprofit volunteers and members from our client organizations.

What You Will Do...

Build and sustain strong member relations through attentive detail in handling member requests and volunteer interaction
Provide administrative and project support to the client and staff team, including database maintenance and reporting
Serve as staff liaison to client member committees
Coordinate and maintain financial projects, membership dues, registration and AP/AR
Write and produce content for association member enewsletters and other electronic communications
Maintain and update areas of the association website with current information, benefits, member programs, etc.
Assist with the preparation of conferences, board meetings and seminars

This Role Might Be for You If

You have demonstrated exceptional customer service skills
You exhibit strong written and verbal communication skills, with excellent attention to detail
You have strong skills in time management and organization
You display the ability to work independently and as part of a team

Basic Qualifications

Bachelor's degree or equivalent experience
01 year of relevant professional experience, to include customer service and/or administrative support experience
Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Ability to travel 5% of the time

Preferred Qualifications

Practical agency or nonprofit experience is a plus
Previous experience managing website content is a plus
Database management experience is a plus
Web editing experience (Dreamweaver or HTML experience) is a plus

Where Do You Fit?
Whether you are just beginning your career or are a mid
- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people - regardless of position or compensation - an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.

Equal Employment Opportunity
**_ Smithbucklin will not sponsor applicants for work visas and as a precondition of employment, you must be authorized to work in the United States permanently._