- Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience Labor Scheduling- service schedule written to guide, maintain a service roster.
- Revenue Control- achieve revenue control targets for beverage, dessert, App. incidence, employee meals, and execute administrative audits.
- Crew Training and Certification- Execution of FOH crew training systems, certified trainer rosters FOH/BOH, execution of weekly training schedule FOH/BOH, FOH crew performance appraisals/performance management recommendations
- Recruitment and Selection- Interviewing FOH candidates
- Service & Marketing- Execute Local Store Marketing, Act as LSM Ambassador, maintain celebration calendar, maintain menu boards/marquees, ensure all POP and menus are current, Execute BFF program, manage in-store contests, maintain retail cabinet per plan-o-gram.
- Execution of Housekeeping Systems- DOP's posted weekly, follow up on execution and completion, cleanliness score on guest feedback system, QA audits, and Board of Health audits, monitor Ecolab services, maintain appropriate levels of cleaning supplies within budget.
- Maintenance and Repair- facilities maintenance score and action plan on QA audits, completion of weekly PM checklists, Identify M&R issues, maintain restaurant lighting per standard.
- Experience: minimum of three years of restaurant management experience. Must have a proven track record of achieving results and building successful teams.
- Education: High school graduate or GED equivalent
-
Manager, User Experience
1 week ago
Comcast Corporation Philadelphia, United StatesComcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer s ...
-
Manager, Customer Experience
5 days ago
Carlisle Construction Materials (CCM) Kimberton, United States**Job Summary** · This position will lead the divisions Customer Experience (CX) strategy, analytics, and improvement initiatives. The CX Manager will assume responsibility for a multiyear CX project, beginning with the first phase: customer self-service tools related to order fu ...
-
Shipper Experience Manager
1 day ago
NFI Industries Camden, United StatesThe Shipper Experience Manager is responsible to the drive operational execution of existing brokerage customers. This position reports to Customer ops manager or a Director of Business Development. · **Essential Duties & Responsibilities**: · Effectively Manage Customer Operatio ...
-
Project Manager with Genesys Experience
1 week ago
Schloss Technology Solutions LLC Plainsboro, United StatesJob Overview: · We are seeking a highly skilled and experienced Project Manager to join our team. As a Project Manager, you will be responsible for overseeing and managing the successful execution of various projects within our organization. This role requires strong leadership, ...
-
American Airlines Philadelphia, United States**Intro**: · Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges ...
-
Part-time Care Manager
1 day ago
Crossroads Treatment Centers Feasterville-Trevose, United States Part time_**Day in the Life of a Care Manager**_ · - Connect with patients monthly to address any needs and provide the resources to fulfill those needs. · - Connect and maintain relationships with community partners for patient resources. · - Work closely with a dedicated team to provide ...
-
Emergency Service Responder
1 day ago
Paul Davis Restoration of Bucks County, PA Feasterville-Trevose, United StatesDo you have empathy to assist families who have just experienced a home catastrophe, and the courage to help? · You will collaborate with the emergency service manager and mitigation team to find and sell all types of emergency property damage, including fire, storm, water, hail, ...
-
Production Associate
1 week ago
Liberty Ministries Feasterville-Trevose, United States**Job Title**: Production Associate · **Classification**: Part Time. Full Time. Non-exempt · **Reports to**: Logistics & Production Manager/Other Assigned Manager · **MISSION STATEMENT**: · Liberty Ministries exists to serve offenders in prison and ex-offenders in the community b ...
-
Pharmacy Technician
1 day ago
Altruix Feasterville-Trevose, United StatesIt's not just a job. It's a mission. · The **Pharmacy Technician **is responsible for the overall care of the facilities and serve as their primary point of contact. They are responsible for processing new prescriptions received from the facilities, managing resident profiles, pr ...
-
Hostess/cashier
1 week ago
Suburban Diner Feasterville-Trevose, United States**About us** · We are professional and agile. · Our work environment includes: · - Modern office setting · - Food provided · Host/Cashier · **Duties**: · - Greet and welcome guests with a friendly and positive attitude · - Provide excellent hospitality and guest services · - Assi ...
-
Manager 2, Financial Planning
1 day ago
Comcast Corporation Trevose, United StatesComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...
-
Are/sre
3 days ago
International SOS Trevose, United StatesInternational SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. We were founded on the principle of putting our clients' employees first and this is still true today. Led by 5,200 medical profes ...
-
Warehouse Manager
1 week ago
Transition Pharmacy Services Trevose, United States**GENERAL SUMMARY**: Plan, organize, lead, and participate in operations and activities of a warehouse; train, supervise and direct warehouse support staff. Reports to the Chief Operating Officer. · **ESSENTIAL DUTIES AND RESPONSIBILITIES**: · - Oversee OSHA compliance and implem ...
-
Tricare Beneficiary Service Representative
1 week ago
Leidos Trevose, United States**Description** · Are you looking for your next **"great mission"** professionally? Do you feel like you have more to give, want to learn new skills and be part of a team with a rewarding mission supporting our Active-Duty Military and their families? **Leidos has the perfect job ...
-
Sales Development Representative
6 days ago
International SOS Trevose, United StatesInternational SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. We were founded on the principle of putting our clients' employees first and this is still true today. Led by 5,200 medical profes ...
-
Procurement Specialist
1 week ago
Transition Pharmacy Services Trevose, United States**GENERAL SUMMARY**:To assist in managing the inventory procurement process including product and supplies. Additionally, to support other supply chain functions and projects as assigned. Reports to the Supply Chain Manager. · **ESSENTIAL DUTIES AND RESPONSIBILITIES**: · - Assist ...
-
Shipping & Receiving
1 week ago
Veolia Trevose, United StatesAround the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us._ · - The collective expertise and passion of o ...
-
Restaurant Server
1 day ago
Radisson Hotel Philadelphia Northeast Trevose, United StatesGreet and seat customers · - Take food & beverage orders accurately and entering them in our system · - Make menu item recommendations · - Communicate any food allergies and nutritional needs to the kitchen · - Ensuring all food orders are filled quickly & accurately and check qu ...
-
Referral Specialist
1 week ago
Hollister Incorporated Trevose, United States**Summary**: · - The Referral Specialist is responsible for verifying, obtaining, reviewing, and accurately determining that all medical documentation received from physicians or referral sources meet all Local Coverage Determinnations and regulatory requirements. The Referral Sp ...
-
Vp, Enterprise Sales
1 day ago
Advertising Specialty Institute Trevose, United StatesASI is the largest global provider of technology B2B services for the $26.1 billion promotional products industry (branding and marketing). With 25,000 clients in 53 countries, our mission is to inspire, inform, and empower our clients' success every step of the way. · ASI's Vice ...
Guest Experience Manager - Feasterville-Trevose, United States - Friendlys Restaurants
Description
The Guest Experience Manager is Responsible and Accountable for:Responsibilities:
Requirements:
In 1935, the Blake Brothers founded their first ice cream shoppe in Springfield, Massachusetts and named it "Friendly." And they wanted it to be exactly that. It was all about the friendly service and the handcrafted ice cream.
Today, Friendly's is still a place where family and friends gather to create great memories. And we continue to work hard every day to make those memories even better with warmer welcomes, friendlier service and cleaner restaurants.
You can always find your long-time favorites on the menu From our made-to-order Friendly's Big Beef Burgers to our signature SuperMelt Sandwiches, your favorites are better than ever with improved flavors and ingredients. We've also added more than 20 craveable new choices to our menus. And, of course, every meal is followed by our unbelievable homemade ice cream. You certainly can't beat that
For more than 70 years, Friendly's has been home to fun times and a thousand sweet ways to top off your meal. Come see us, and we'll make sure you leave happy with a great memory. Because that's what Friendly's is all about.
