Jobs
>
Chicago

    Payroll Support Specialist - Chicago, United States - Help At Home

    Help At Home
    Help At Home Chicago, United States

    2 weeks ago

    Default job background
    Full time
    Description

    Help at Home and its affiliates are the nation's leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.
    Job Summary:
    In this role, you will serve as the Company's front-line for solving employee payroll challenges, including issue resolution, answering questions, helping staff, training users on payroll technology, and more.
    This is a remote role with the workdays and hours being Monday- Friday, 8:30am-4:30pm EST.
    As a key member of the team:

    • You are flexible and can embrace change
    • You value progress over perfection
    • You care about your work, the team you're on, and the people we are helping
    • You make it a priority to get to know the people around you – build relationships with your colleagues and business partners
    • You say what needs to be said, while considering how it'll affect culture and output
    • Hold others to a high standard

    Essential Duties and Responsibilities:

    • Investigate, answer, and ensure completion of inquiries through ticketing system and phone call processing.
    • Assist in the preparation of payroll reports.
    • Provide support to payroll team related to weekly payroll processing.
    • Upload payroll files for processing.
    • Must be comfortable working in a metrics-driven call center/ticketing system environment as part of a structured day.
    • Ability to build rapport, establish trust, and shine with professionalism.
    • Over the phone and in writing, your communication style is clear and easy for our employees to understand and take-action.
    • Support might also involve partnering with multiple business market and teams for troubleshooting and delivering a seamless employee experience.
    • Continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our employees and department.
    • Adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls.
    • Perform other related duties as assigned.

    Required Skills/Abilities:

    • Proven ability to work effectively with frequent interruptions and fluctuating priorities and deadlines with demonstrated skill for detail and accuracy.
    • Must be cognizant of various ongoing projects and future projects affecting schedules; work flows, etc., and be able to make decisions regarding work priorities.
    • Effective communications skills, with ability to effectively communicate with a diverse group of people through inquiries and on the phone.
    • Excellent interpersonal skills including courtesy, tact and cooperative attitude.
    • Ability to collect, analyze, and interpret data.
    • Proficiency in Microsoft Office applications.
    • Ability to work in a fast-paced environment and manage multiple projects with hard deadlines simultaneously.
    • Bilingual a plus.

    Education and Experience:

    • High School Diploma or equivalent.
    • At least one year of experience in a customer service environment or payroll practitioner with systems experience.
    • College degree a plus


    #LI-LT1

  • GN Group

    IT Support Specialist

    1 week ago

    GN Group Chicago, United States

    Position: IT Support Specialist · Reports to Title: AMER Senior IT Service Manager · Department/Division: IT Shared Service · Primary Work Location: Chicago, IL · Job Code/Classification Non-Exempt · Position Overview · The IT Support Specialist position is primarily responsible ...

  • Healthcare Alternative Systems, Inc (H.A.S)

    Recovery Support Specialist

    2 days ago

    Healthcare Alternative Systems, Inc (H.A.S) Chicago, United States

    **Recovery Support Specialist - Madden/Reed Hospital** · 1200 South 1st Avenue · Maywood, IL 60153 · Full Time, Non Exempt · **Healthcare Alternative Systems, Inc. (H.A.S.)** is a 501 (c) 3 non-profit organization providing behavioral health services to Chicago and the surroundin ...

  • SPS Global

    Field Support Specialist

    1 week ago

    SPS Global Chicago, United States

    **Job Title**:Field Support Specialist** · **Reports To**: The **Field Support Specialist,** will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. · **Job Overview**: · The Field Support Specialist (FSS) provides except ...

  • Teddy Bear Day Care

    Family Support Specialist

    2 hours ago

    Teddy Bear Day Care Chicago, United States

    BA in Human Services or Equivalent (credit hours in Social and Family Work) · Family Specialist Credential Level 5 from Gateways · Spanish Speaking · Case manager will · - Conduct home visits a minimum twice a year per family · Complete an IFSP ( individual family support plan-in ...

  • University of Illinois

    Office Support Specialist

    3 days ago

    University of Illinois Chicago, United States

    **Office Support Specialist - Health Social Work** · **Hiring Department**: Health Social Work · **Hiring Unit**: University of Illinois Hospital & Health Sciences System (UI Health) · **Location**: Chicago, IL USA · **Requisition ID**: · **Posting Close Date**: 4/17/2024 · **Po ...

  • Instituto del Progreso Latino

    Income Supports Specialist

    1 week ago

    Instituto del Progreso Latino Chicago, United States

    **Income Supports Specialist (IDPL) - Career Pathways** · **COMPANY DESCRIPTION** · Instituto del Progreso Latino is a community organization whose mission is to contribute to the fullest development of Latino(a) immigrants and their families through education, training and emplo ...

  • TAPESTRY 360 HEALTH

    Specialist, Patient Support

    2 days ago

    TAPESTRY 360 HEALTH Chicago, United States

    **HEARTLAND HEALTH CENTERS is now TAPESTRY 360 HEALTH** · **Patient Support Specialist** · - ** · $500 Bonus paid to New Hires after successful completion of 90-day probationary period** · Do you want a job where what you value aligns with what you do? Come join us · We are curre ...

  • Caremerge

    Customer Support Specialist

    6 days ago

    Caremerge Chicago, United States

    **Company Overview**: · GoIcon is a fast-growing SaaS business focused on building a leading technology platform in the senior care market. Our mission is to improve the aging experience by empowering senior care communities with unparalleled communication and engagement technolo ...

  • Above Lending

    Operations Support Specialist

    2 hours ago

    Above Lending Chicago, United States

    **About the Company** · Above Lending, Inc. is a next-generation financial services company. We provide simple and transparent products aimed to help our clients achieve their personal finance aspirations and take control of their debt. With competitive rates and personalized sup ...

  • Ferrara Candy Company, Inc.

    Specialist, Customer Support

    2 days ago

    Ferrara Candy Company, Inc. Chicago, United States

    For more than 115 years, Ferrara has created sugar confections that enable moments of sweetness, celebration, and connection for candy lovers of all generations. Today, the company is the #1 sugar confectioner in the United States. Ferrara boasts a passionate team of nearly 9,000 ...

  • Adler University

    Technical Support Specialist

    1 week ago

    Adler University Chicago, United States

    The Technical Support Specialist is responsible for supporting Adler University faculty, staff, and student technology requests as well as providing Audio/Visual equipment usage and content production assistance to faculty, staff, and students. · **Education/Experience**: · - A b ...

  • Cassiday Schade LLP

    Technology Support Specialist

    3 days ago

    Cassiday Schade LLP Chicago, United States

    Previous hands-on experience in an IT role and at a law firm is preferred, but we will consider recent college graduates with a BS degree in Computer Science/Information Technology who are eager to learn. · **Benefits**: · - 401(k) · - Dental insurance · - Health insurance · - He ...

  • PRIMESOFT INC

    Tech Support Specialist

    1 week ago

    PRIMESOFT INC North Chicago, United States

    **Role : Tech Support** · **MOI : 2 Video Rounds** · **Exp : 5+ Years** · **Location : Chicago,IL Onsite** · - Degree in Computer Science or a related discipline; or equivalent work experience in IT Support · - Approximately 1-3 plus years of experience in support of IT products ...

  • Option Care Health

    Pharma Support Services Specialist

    2 hours ago

    Option Care Health Chicago, United States

    **Extraordinary Careers. Endless Possibilities.** · **With the nation's largest home infusion provider, there is no limit to the growth of your career.** · Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. ...

  • Midtown Athletic Club

    Regional Sales Support Specialist

    1 week ago

    Midtown Athletic Club Chicago, United States

    Want to try something _new_? Are you comfortable with technology and with the idea of helping someone achieve their aspirations? Have any of your friends told you you're really great with people? · Midtown is searching for a Regional Sales Support Specialist (RS3) to help partner ...

  • Healthcare Alternative Systems, Inc (H.A.S)

    Peer Support Specialist Ws

    2 days ago

    Healthcare Alternative Systems, Inc (H.A.S) Chicago, United States

    **Peer Support Specialist WS** · 2755 W Armitage Ave · Chicago, IL 60647 · Full Time, Non Exempt · **Healthcare Alternative Systems, Inc. (H.A.S.) **is a 501 (c) 3 non-profit organization providing behavioral health services to Chicago and the surrounding communities. We offer a ...

  • Impact Networking

    Business Applications Support Specialist

    1 week ago

    Impact Networking Chicago, United States

    **Description** · Impact is hiring a Business Applications Support Specialist for our nationally ranked Best and Brightest Workplace · The Business Applications Support Specialist is an important part of our Software Services Post Sales Team. The Post Sales Team is responsible fo ...

  • Na Oiwi Kane

    Computer User Support Specialist

    2 days ago

    Na Oiwi Kane Chicago, United States

    **JOB DESCRIPTION** · **Position Title**:Computer User Support Specialist · **Location**:80% Remote, 20% Chicago, IL · **Introduction**: · Rivet Operations Company ("Rivet") has an opening for a Computer User Support Specialist. This position will be in support of the U.S Railroa ...

  • VectorBuilder, Inc.

    Inside Sales Support Specialist

    3 days ago

    VectorBuilder, Inc. Chicago, United States

    VectorBuilder is a rapidly growing biotechnology company that has established itself as a global leader in a range of life sciences products and services, including vector cloning, virus packaging, library construction, stable cell line generation, Covid-19 research reagents, and ...

  • USA Clinics Group

    IT Help Desk Support Specialist

    1 week ago

    USA Clinics Group Chicago, United States

    **Responsibilities** · - Assisting offices in multiple states to ensure that computers and networking are in place · - Working closely with corporate support teams · - Managing multiple projects · - Working with senior management to support the execution of company strategy · - A ...