- Present a welcoming and friendly demeanor when greeting and serving members and program participants
- Arrive on time, ready to begin work at scheduled start of your shift, dressed in uniform with YMCA name tag.
- Enforce YMCA safety and membership policies at all times
- Ability to work independently and to problem solve to serve our Y members
- Be open and willing to be a substitute to work a shift where there is no coverage, including opening, closing, and weekend shifts
- Conduct prospective member tours, as needed.
- Take member and non-member phone calls per YMCA policies.
- Be knowledgeable about YMCA policies and procedures and effectively communicate them, as needed, to members and staff.
- Perform responsibilities such as; cashing out, balancing daily transactions, and dropping envelopes in safe.
- Maintain an orderly and neat workspace during your shift and clean up when leaving.
- Be ready and able to respond to an emergency, assemble emergency equipment and assist in care of the victim.
- Attend all staff meetings and be able to work as a team player.
- Perform all other duties as assigned.
- Provide excellent member service by exceeding member expectations including being a good listener, caring about members' well-being, and checking-in on their progress. Staff must also take the initiative to talk with members and to make them feel welcome.
- Ability to Multitask and work in a fast-paced environment.
- Use Listen First skills to build relationships with members, program participants and prospects.
- Make eye contact with members as much as possible when talking to them.
- Ask members how they are doing or if they are having a good day as they come into the facility or during classes.
- Make members feel welcome by being pleasant and cheerful, which includes saying hello, goodbye, calling members by name and most importantly smiling.
- Present a welcoming and friendly demeanor when greeting and serving members and program participants
- Arrive on time, ready to begin work at scheduled start of your shift, dressed in uniform with YMCA name tag.
- Enforce YMCA safety and membership policies at all times
- Ability to work independently and to problem solve to serve our Y members
- Be open and willing to be a substitute to work a shift where there is no coverage, including opening, closing, and weekend shifts
- Conduct prospective member tours, as needed.
- Take member and non-member phone calls per YMCA policies.
- Be knowledgeable about YMCA policies and procedures and effectively communicate them, as needed, to members and staff.
- Perform responsibilities such as; cashing out, balancing daily transactions, and dropping envelopes in safe.
- Maintain an orderly and neat workspace during your shift and clean up when leaving.
- Be ready and able to respond to an emergency, assemble emergency equipment and assist in care of the victim.
- Attend all staff meetings and be able to work as a team player.
- Perform all other duties as assigned.
-
Welcome Center Representative
Found in: ZipRecruiter Test10S US C2 - 2 days ago
YMCA of Greater Boston Woburn, United StatesJob Description · Job DescriptionDescriptionPosition: Welcome Center Representative · Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representati ...
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Welcome Center Representative, Woburn
Found in: ZipRecruiter Test10S US C2 - 2 days ago
YMCA of Greater Boston Woburn, United StatesJob Description · Job DescriptionPosition: Welcome Center Representative · Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will man ...
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Welcome Center Representative, Reading
Found in: ZipRecruiter Test10S US C2 - 2 days ago
YMCA of Greater Boston Wakefield, United StatesJob Description · Job DescriptionPosition: Welcome Center Representative · Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will man ...
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call center representative
Found in: MyJobHelper US C2 - 3 days ago
NHOMS , NH, United States· REMOTE Call Center Representative at NHOMS | MassOMS · Who We Are: · Join our innovative team at NHOMS | MassOMS and play an essential role in creating outstanding experiences for our clients, partners, and communities. By embracing our core values of innovation, compassion, a ...
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HRCU , NH, United StatesHRCU is a community credit union providing top notch service to our members and making a difference to our communities. We are Better, Not Bigger Banking. We believe in empowering our associates, providing an opportunity to thrive and make a career here at HRCU. · This is a full ...
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Call Center Representative
Found in: Appcast US C2 - 5 days ago
Motion Recruitment Somerville, United StatesOur client, a large hospital group, is seeking a Medical Call Center Rep to join their team out of Somerville, MA · *** This is a 6-9 month contract that could extend or convert based on performance*** · What You Will Be Doing · Responds to all telephone inquiries for patient inf ...
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call center representative, patient call center
Found in: MyJobHelper US C2 - 4 days ago
LogixHealth Bedford, MA , USA, United States$1,000 SIGNING BONUS · Purpose · LogixHealth is seeking a Call Center Representative in our Patient Call Center. The person in this role will represent our clients in a professional and courteous manner and provide support and service to our patients via telephone, fax and mail. ...
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call center representative, patient call center
Found in: MyJobHelper US C2 - 4 days ago
LogixHealth Bedford, MA , USA, United States$1,000 SIGNING BONUS · Purpose · LogixHealth is seeking a Call Center Representative in our Patient Call Center. The person in this role will represent our clients in a professional and courteous manner and provide support and service to our patients via telephone, fax and mail. ...
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Call Center Representative
Found in: beBee S2 US - 1 week ago
Motion Recruitment Somerville, United States CONTRACTOur client, a hospital in Boston, is looking for a Call Center Representative to their team in Somerville, MA · Contract: 6-9 months (possible extension or conversion if right candidate) · *ONSITE* · ROTATING BI-WEEKLY SHIFT Week 1: Mon-Fri 11a-730p · Week 2: Tues-Sat 11a-730 ...
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Call Center Representative, Patient Call Center
Found in: ZipRecruiter Test10S US C2 - 2 days ago
LogixHealth Bedford, United StatesJob Description · Job Description$1,000 SIGNING BONUS · Purpose · LogixHealth is seeking a Call Center Representative in our Patient Call Center. The person in this role will represent our clients in a professional and courteous manner and provide support and service to our patie ...
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Welcome Center Representative
Found in: ZipRecruiter Test10S US C2 - 4 days ago
YMCA of Greater Boston Waltham, United StatesJob Description · Job DescriptionDescriptionPosition: Welcome Center Representative · Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representati ...
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Welcome Center Representative
Found in: ZipRecruiter Test10S US C2 - 2 days ago
YMCA of Greater Boston Waltham, United StatesJob Description · Job DescriptionDescriptionPosition: Welcome Center Representative · Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representati ...
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Welcome Center Representative
Found in: Lensa US 4 C2 - 1 day ago
YMCA of Greater Boston Brighton, United StatesWelcome Center Representative · Department: Center Staff · Employment Type: Part Time · Location: Oak Square YMCA · Compensation: $ $17.00 / hour · Description · Position: Welcome Center Representative · Join our cause-driven and customer-service-focused YMCA Membership Sale ...
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Welcome Center Representative
Found in: Lensa US 4 C2 - 1 day ago
YMCA of Greater Boston East Boston, United StatesWelcome Center Representative · Department: Center Staff · Employment Type: Part Time · Location: East Boston YMCA · Compensation: $18.00 / hour · Description · Position: Welcome Center Representative · Join our cause-driven and customer-service-focused YMCA Membership Sales ...
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Welcome Center Representative
Found in: ZipRecruiter Test10S US C2 - 2 days ago
YMCA of Greater Boston East Boston, United StatesJob Description · Job DescriptionDescriptionPosition: Welcome Center Representative · Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representati ...
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Call Center Representative
Found in: Lensa US 4 C2 - 5 days ago
Vaco Lynn, United StatesVaco - Boston has teamed up with our client to locate and hire Customer Support Specialists to join their team. In this role you will serve as the bank's first line of response for a high volume of inbound calls with varying degree of complexity. · Shift: 8:30Am - 5:30PM · This r ...
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Call Center Representative
Found in: ZipRecruiter Test10S US C2 - 5 days ago
Mass Bay Credit Union Boston, United StatesJob Description · Job DescriptionChoosing Mass Bay Credit Union means choosing to be part of a community that cares about each other and about you. · Primary Function: · Provides quality information and exceptional member service and support by telephone and/or electronically. ...
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Call Center Representative
Found in: Ziprecruiter Test15 US C2 - 2 days ago
Vaco Lynn, United StatesJob Description · Job DescriptionVaco – Boston has teamed up with our client to locate and hire Customer Support Specialists to join their team. In this role you will serve as the bank's first line of response for a high volume of inbound calls with varying degree of complexity. ...
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Healthcare Call Center Representative
Found in: Lensa US 4 C2 - 2 hours ago
Charles River Community Health Brighton, United StatesHealthcare Call Center Representative · CLASSIFICATION/STATUS: Non-Exempt, Full Time (40 hours/week) · Immediate Supervisor: Site Manager · Supervisory Responsibilities: None · PAY RANGE: $18-$25/hour · WHO YOU ARE: · YOUR ROLE & IMPACT · The CRCH Healthcare Call Center Repr ...
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Welcome Center Representative
Found in: Lensa US 4 C2 - 1 day ago
YMCA of Greater Boston Hyde Park, United StatesWelcome Center Representative - Menino · Department: Center Staff · Employment Type: Part Time · Location: Menino YMCA · Description · Position: Welcome Center Representative · Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today Under ...
Welcome Center Representative - Woburn, United States - YMCA of Greater Boston
Description
Welcome Center RepresentativeDepartment: Center Staff
Employment Type: Part Time
Location: North Suburban YMCA
Description
Position: Welcome Center Representative
Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program sales, take telephone calls, regulate YMCA lobby traffic, provide all membership and program information, and be informed of and execute all YMCA policies and procedures.
Part-Time Hours Available: Weekday Afternoons/Evenings, Weekends
Principle Duties:
Principle Duties: