-
Partner Success Manager
2 days ago
Hunters Boston, United StatesHunters SOC Platform is a Human-Driven, AI-Powered SIEM alternative that revolutionizes the way SOCs operate. Hunters automates the entire TDIR process, replacing repetitive human work with machine-powered detection, enrichment, correlation, prioritization, triage, and investigat ...
-
Student Success Manager
46 minutes ago
Flare Education Boston, United StatesStudent Success Manager - Student Teacher, Boston · at Flare Education, Inc. ) · The Student Success Manager (Teacher) is responsible for co-leading instruction for 3 student cohorts during the Flare Education high school workforce development program. This role will work closely ...
-
Customer Success Manager
3 weeks ago
Klaviyo Boston, United StatesAt Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditi ...
-
Customer Success Manager
1 week ago
Colossus, LLC Boston, United StatesCaliber is looking for a Customer Success Manager to join our team As the Customer Success Manager (CSM) you will responsible for driving the ongoing success, adoption and benefit realization of the Caliber solutions across your assigned accounts. As the expert on each customer's ...
-
Customer Success Manager
6 days ago
PSG Global Solutions Boston, United StatesCustomer Success Manager (Eastern Time Zone Territory- Remote Eligible) Smartsheet is looking for a Customer Success Manager to manage a set of commercial accounts to help promote a high level of customer satisfaction, successful product use, and cus Customer, Manager, Remote, Te ...
-
Customer Success Manager
5 days ago
Wabbisoft Boston, United StatesBoston, MA or Remote // Full-time Position · Are you interested in helping companies transform the way they think about security as part of their software development pipeline? If Yes, then keep reading. Wabbi is growing rapidly and looking for a Customer Success Manager to help ...
-
Customer Success Manager
1 week ago
Wabbisoft Boston, United StatesBoston, MA or Remote // Full-time Position · Are you interested in helping companies transform the way they think about security as part of their software development pipeline? If "Yes," then keep reading. Wabbi is growing rapidly and looking for a Customer Success Manager to he ...
-
Customer Success Manager
13 hours ago
Trellint Boston, United StatesJob Summary: · About Us · Trellint, a Modaxo company, simplifies curbside management. We offer comprehensive solutions to make parking accessible, equitable, and congestion-free. Like a trellis supporting growing plants, we empower smarter parking for a thriving future. · Our ...
-
Customer Success Manager
3 weeks ago
Klaviyo Boston, United StatesAt Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditi ...
-
Customer Success Manager
6 days ago
adjoe GmbH Boston, United StatesEvery great app out there deserves to be connected with the right users and the right revenue streams. And adjoe will give this to them. · adjoe · is a leading mobile ad platform developing cutting-edge advertising and monetization solutions that take its app partners' business ...
-
Customer Success Manager
5 days ago
Best Buy Boston, United StatesAs the Customer Success Manager , you will be responsible for managing an account portfolio of enterprise healthcare organizations, which means nurturing the growth of our clinical engagement and satisfaction of each member account. You will also help colleagues attain their busi ...
-
Customer Success Manager
1 week ago
Paperless Parts Boston, United StatesPaperless Parts provides the manufacturing industry with a SaaS platform that empowers the next generation of manufacturers to join the digital age. When manufacturers use our product, they free up valuable time for faster quoting and estimating, leading to increased profitabilit ...
-
Partner Success Manager
1 week ago
Stride Funding Inc. Boston, United StatesStride Funding is a venture-backed, mission-driven startup transforming access to education and career pathways. We are revolutionizing the way employers attract and retain critical talent, while simultaneously tackling the student debt crisis. (Yep, we think BIG.) Our innovative ...
-
Customer Success Manager
2 weeks ago
Crayon Boston, United StatesCrayon is seeking a dynamic and motivated Customer Success Manager to join our team. The primary responsibility of this role is to help customers succeed with their competitive intelligence program and help them take their program from zero to one and/or from one to 100. The succ ...
-
Customer Success Manager
5 days ago
Zscaler Boston, United StatesAbout Zscaler · Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the companys cloud-native platform that protects thousands of customers from cyberattacks and data lo ...
-
Customer Success Manager
2 days ago
Alpaca Boston, United StatesYour Role: · As a Customer Success Manager at Alpaca, you are the front line in our pursuit of enabling financial markets access for everyone on the planet. You'll work with our partners (customers) from launch through renewal, ensuring they have a positive experience leading to ...
-
Customer Success Manager
1 week ago
Money Fit by DRS Boston, United StatesAltoida is a pioneer in developing digital biomarkers of neurological disease using augmented reality and machine learning. Our technology platform is designed to enable an objective evaluation of an individual's neurological health, allowing for more accurate patient selection a ...
-
Customer Success Manager
6 days ago
IBM Boston, United StatesIntroductionA Customer Success Manager opportunity in IBM might be different to what you're used to. In addition to the people and commercial skills often associated with this position, an IBM CSM is also an Architect. Someone with a deep understanding of technical complexities - ...
-
Customer Success Manager
6 days ago
Aperio Technologies Boston, United StatesAs APERIO continues to grow, we are seeking a Customer Success Manager to join our team and play a crucial role in ensuring our customers achieve their goals while using our products. The Customer Success Manager is part of APERIO's Customers Success team and reports to the VP of ...
-
Customer Success Manager
13 hours ago
applike group Boston, United StatesEvery great app out there deserves to be connected with the right users and the right revenue streams. And adjoe will give this to them. · adjoe · is a leading mobile ad platform developing cutting-edge advertising and monetization solutions that take its app partners business ...
Customer Success Manager - Boston, United States - AtScale
3 weeks ago
Description
Company OverviewAtScale enables smarter decision-making by accelerating the flow of data-driven insights.
The company's semantic layer platform simplifies, accelerates, and extends business intelligence and data science capabilities for enterprise customers across all industries.
With AtScale, customers are empowered to democratize data, implement self-service BI and build a more agile analytics infrastructure for better, more impactful decision making.
Job DescriptionWe are seeking an experienced Customer Success Manager (CSM) to join our growing team The CSM is responsible for continual adoption, consumption and expansion of AtScale within our customer base.
With this aim in mind, success is mutual by maximizing the value of the AtScale solution.The CSM is instrumental in building strong relationships with AtScale's customers' users and decision-makers, as well as collaborating with all appropriate Atscale internal organizations.
By understanding the role AtScale plays to achieve the customer's goal, the CSM is able to advocate on their behalf.
This advocacy helps shape AtScale's roadmap, preserves renewals and identifies growth opportunities.In this role you will gain experience with business intelligence, analytics and data science, while working alongside world-class talent at AtScale.
You'll be working with top-tier Fortune 500 companies, gaining insight to how they work and bring value to their end customers.
As AtScale continues to rapidly expand, success in this role will position you for other strategically important roles like senior CSM, sales engineering, business development, sales.
Responsibilities/Activities:
Develop and manage customer relationships at all levels in assigned accounts in order to prove and maximize value in the AtScale solution.
Work closely with the account team to ensure renewals and retention.
Work closely with the Support and Professional Services teams to ensure issues resolution and project completion.
Develop an annual account strategy.
Craft and conduct regular business reviews.
Document and advocate for all critical issues and ensure their accurate and timely resolution.
Represent the voice of the customer within AtScale.
Live the AtScale culture and values.
Qualifications
Professional experience with 4+ years of relevant experience in a customer facing role. Experience in relevant technology sector (BI tools and/or big data) is a huge plus
Strong business acumen and commercial interactions with enterprise level customers - ability to build trust and leverage relationships
Multi-tasking and prioritization skills
Ability to facilitate, drive, and influence cross-functional teams
Proficient organizational and communication skills (set priorities, effective listening, speaking, and written)
Thought leadership with new and unique views related to account advancement
Influential and collaborative skills at all management levels
Join a team of passionate people committed to redefining the way business intelligence and AI is done.
For additional information, visit
#J-18808-Ljbffr
