Jobs
>
Philadelphia

    Manager of Digital Solutions - Philadelphia, United States - Jefferson Health Plans

    Jefferson Health Plans
    Jefferson Health Plans Philadelphia, United States

    2 weeks ago

    Default job background
    Healthcare
    Description

    Why Choose Jefferson Health Plans?

    We are an award-winning, not-for-profit health maintenance organization offering Medicaid, Medicare, and Children's Health Insurance Program (CHIP) plans that include special benefits to improve the health and wellness of our members. We are committed to creating a community where everyone belongs, acknowledges, and celebrates diversity and has opportunities to grow to their fullest potential.

    While this job currently provides a flexible remote option, due to in-office meetings, training as required, or other business needs, our employees are to be residents of PA or the nearby states of DE or NJ.

    Perks of JHP and why you will love it here:

    • Competitive Compensation Packages, including 401(k) Savings Plan with Company Match and Profit Sharing
    • Flextime and Work-at-Home Options
    • Benefits & Wellness Program including generous Time Off
    • Impact on the communities we service

    We are seeking a talented and enthusiastic Manager of Digital Solutions to join our team

    The Manager of Digital Solutions provides technology leadership for member and provider facing digital platforms and capabilities including development and integration of member portal, mobile app, text messaging, and related capabilities. The manager collaborates with Enterprise Digital, Marketing, Provider Network and other business stakeholders who set the vision and roadmap for member and provider experience.

    Digital Solutions provides technology and vendor recommendations to deliver the desired member experience. Digital Solutions also provides production problem evaluation, prioritization, communication, and resolution related to digital capabilities. This includes root cause analysis, and the application of lessons-learned toward improvements. The team is responsible for UAT and testing for digital properties and ensures that quality levels are maintained.

    The Manager of Digital Solutions provides team leadership within a matrixed corporate environment and collaborates with stakeholders within JHP and Jefferson Enterprise. As a Health Plan Systems management team member, the Manager of Digital Solutions has input and influence over the digital roadmap for Jefferson Health Plans and contributes to successful execution of business strategy. The individual will have experience in understanding digital strategy and translating strategic direction into digital projects.

    As the Manager of Digital Solutions your daily duties may include:

    • Establish and maintain relationships with JHP and Jefferson Enterprise business leaders who are reliant upon HPS digital capabilities in support of their operational and strategic needs.
    • Form an understanding of Jefferson Enterprise strategy regarding health plan growth and the formation of an integrated health system environment.
    • Define the capabilities needed to achieve strategic goals, and support the evaluation of digital capabilities, vendors, and managed services in support of HPS roadmap execution.
    • Document and maintain standard operating procedures and processes in support of configuration, problem management, UAT, and claims testing.
    • Collaborate with IT leadership to define the production release schedule for major health plan systems.
    • Support testing best practices, standardization, documentation, and automation.
    • Coordinate with HPS business solutions team members including Business Systems Analysts to ensure that appropriate business and technical requirements and design documentation standards are followed.
    • Act as a trusted advisor to build and maintain relationships with stakeholders to develop an understanding of business needs; supports the cost-effective delivery of IT services to meet those needs and is able to respond with agility to changing business priorities.
    • Provides leadership, coaching and direction to staff.
    • Maintain a positive work environment that supports self-direction; provide a structure to optimize experience, skill, knowledge and capability of the team.
    • Handle other duties or projects as assigned.
    • Supports problem management resolution and escalation as related to system issues; both internally and with application vendors.
    • Provide hands-on team support with configuration, analysis and other tasks as needed.

    Qualifications

    • Bachelor's Degree (or higher) in information services or a related field is highly preferred
    • 5+ years' systems experience in managed care and/or healthcare/health insurance environment, including 2+ years' in a leadership position having broad oversight of systems or operational functions
    • 5+ years of experience in IT and business/industry.
    • 2+ years of leadership responsibilities.
    • Demonstrated experience in digital development and project delivery.
    • Experienced with vendor management or managed services oversight and associated governance processes.
    • Demonstrated capability in leading systems or project initiatives in complex and dynamic environments.

    Skills, We Value:

    • Experience in health plan systems or operations leadership preferred.
    • Management skills with the ability to develop and communicate status, standards and other updates for key stakeholders.
    • Ability to instill confidence in the business and demonstrate the business value of IT.
    • Effective collaboration skills in an environment where resources may not be in direct control.
    • Strong analytical, strategic conceptual thinking, and execution skills.
    • Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units.
    • Understanding of current and emerging technologies and how JHP can leverage these concepts to win in the marketplace
    • Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to business leaders, and business concepts to the IT.
  • Cooper University Health Care

    Digital Solutions Architect

    8 hours ago

    Cooper University Health Care Camden, United States

    **About us** · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technol ...

  • NebulaWorks

    IT process manager for digital solutions

    3 days ago

    NebulaWorks Drexel, United States

    Drexel is responsible for managing the entire digital infrastructure and all software solutions for companies within the Schwarz Group. This includes selecting, providing, operating, and continuously developing IT infrastructures, platforms, and business applications. In order to ...

  • Trinnex

    Senior Implementation Manager- Digital Solutions

    2 weeks ago

    Trinnex Philadelphia, United States

    Senior Implementation Manager- Digital Solutions (Remote Option) · Pennsylvania - Philadelphia · 37519BR · Why Trinnex?: · Trinnex is aggressively building the best team of digital masterminds in the industry. We're eager to tap into your business and technical savvy, strategic v ...

  • Health Union, LLC

    Product Manager, Digital Advertising Solutions

    2 weeks ago

    Health Union, LLC Philadelphia, United States

    Job Details · Job Location · REMOTE - Philadelphia, PA · Remote Type · Optional Work from Home · Description · Job Title: Product Manager - Digital Advertising Solutions · Location: Philadelphia, PA or Remote · Health Union is the only digital health company that brings peop ...

  • Pfizer

    Vice President, Digital Hosting Solutions

    1 week ago

    Pfizer Collegeville, United States

    Why Patients Need You · Digital is at the core of how a modern Pfizer delivers Breakthroughs That Change Patient's Lives. Advanced technologies that accelerate research, development, manufacturing, and patient access to therapies are all made possible by the infrastructures that ...

  • GSK

    Director, Business Partner, Us Vaccines

    3 weeks ago

    GSK Philadelphia, United States

    **Site Name**: USA - Pennsylvania - Philadelphia, Durham Blackwell Street · **Posted Date**: May · Are you looking for an opportunity to lead innovative technical programs and projects while establishing a culture where digital, data and tech are assets to understanding and grow ...

  • Children's Hospital of Philadelphia

    Avp Digital Transformation

    1 week ago

    Children's Hospital of Philadelphia Philadelphia, United States

    SHIFT: · Day (United States of America) · **Seeking Breakthrough Makers** · Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and ...

  • Comcast Corporation

    Manager, User Experience

    3 weeks ago

    Comcast Corporation Philadelphia, United States

    Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer s ...

  • URBN

    Urbn: Business Systems Analyst

    2 weeks ago

    URBN Philadelphia, United States

    Urban Outfitters, Inc. ("URBN"), is a leading lifestyle products and services company which operates a portfolio of global consumer brands comprised of Anthropologie, BHLDN, Free People, Terrain, Urban Outfitters and Nuuly brands and the Food and Beverage division. Urban Outfitte ...

  • Vexcel

    Digital Image Processor

    2 weeks ago

    Vexcel Philadelphia, United States

    **Company**: Keystone Aerial Surveys Inc. · **Location**: Philadelphia, PA (50% Remote) · **About Us**: Keystone Aerial Surveys Inc. is a dynamic and growing organization, leading the industry in airborne data acquisition. As pioneers in our field, we specialize in delivering top ...

  • Comcast Corporation

    Lead Designer

    3 weeks ago

    Comcast Corporation Philadelphia, United States

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...

  • Health Union Llc

    Associate Marketing Director

    3 weeks ago

    Health Union Llc Philadelphia, United States

    **Job Title**: Associate Integrated Marketing Director · **Location**: Philadelphia, PA or Remote · Health Union, the leader in social health, is the only digital health company that brings people together to create meaningful health connections and authentic social interactions. ...

  • Digitas Health

    Manager, Engagement Strategy

    1 week ago

    Digitas Health Philadelphia, United States

    **Company Description** · Digitas Health is the Agency of Now: the first global connected-health agency, purpose-built for marketing today. Digitas Health specializes in helping health brands navigate a complex and shifting media environment to create deeper, more relevant connec ...

  • Digitas Health

    Producer

    3 weeks ago

    Digitas Health Philadelphia, United States

    **Company Description** · Digitas Health is the Agency of Now: the first global connected-health agency, purpose-built for marketing today. Digitas Health specializes in helping health brands navigate a complex and shifting media environment to create deeper, more relevant connec ...

  • Comcast Corporation

    UX Copywriter

    1 week ago

    Comcast Corporation Philadelphia, United States

    Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer s ...

  • PNC Financial Services Group

    Personal Banker

    1 week ago

    PNC Financial Services Group Philadelphia, United States

    Job Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where ...

  • PNC Financial Services Group

    Personal Banker

    1 week ago

    PNC Financial Services Group Philadelphia, United States

    Job Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where ...

  • Comcast Corporation

    Design Operations Lead

    3 weeks ago

    Comcast Corporation Philadelphia, United States

    Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer s ...

  • Comcast Corporation

    Content Editor

    2 weeks ago

    Comcast Corporation Philadelphia, United States

    Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer s ...

  • Arcadis

    Maximo Technical Consultant

    3 weeks ago

    Arcadis Philadelphia, United States

    **Role: Maximo Technical Consultant** · **Location: United States (remote with travel)** · As an Arcadian, you already help us deliver world leading sustainable design, engineering, and consultancy solutions for natural and built assets. You are part of our global business compri ...