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    Customer Care Representative - Anaheim, United States - The Bug Man

    The Bug Man
    The Bug Man Anaheim, United States

    1 week ago

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    Description

    Location: Anaheim, California * Positive & fun company culture

    Support from a loyal customer base

    Dedicated & caring managers

    Excellent training

    Great pay & benefits

    **Top Five Reason to work at the bugman:**

    **Company Overview:**

    the bugman, an award-winning pest and termite control company located in Anaheim, CA, is now seeking experienced Customer Care Representatives to join our team. Were growing at a rapid pace and are looking for committed and hard-working individuals dedicated to customer service. We offer competitive benefits, an awesome team culture, and a casual but professional atmosphere. If you have high standards and want to work with the best of the best, apply with us

    We're different from other pest and termite companies we are known in the community for having the highest standards of work, with an undisputed reputation for customer service. Since 1958, our success has been built upon professional application, the highest craftsmanship, and most importantly - a team of committed and successful individuals dedicated to customer service.

    This is not just a job. We are offering a career opportunity to work with people who value your work ethic and commitment to quality work. We have very little turnover because we treat our people right

    **A Message from the President and CEO, Brian Olson**

    I want to personally let you know that here at the bugman we walk our talk and live out our Core Values everyday. It's not unusual to be meeting team members here at the bugman that have been with our company for 10, 20, 25 years. It's not by accident- we take care of our team members and our team members take care of our customers.

    If you are looking for somewhere to call home, you might have just found it- Apply today

    Thank you, Brian Olson

    **Position Overview**

    As a Customer Care Representative you will be our customers main point of contact. Ideal applicants will be friendly, professional, engaging, and dedicated to providing our reputation-worthy customer service. This position balances customer service, administrative support, and other team-related responsibilities.

    **As a Customer Care Representative, You Will**

    Operate a multi-line phone system

    Answer and process inbound phone calls

    Create and update client accounts

    Provide administrative support such as filing, organizing paperwork, and other administrative duties as assigned by management

    *this list is not meant to be exhaustive

    **Requirements**

    Minimum 2 years office and or call center experience

    Willing to complete a background check and drug screening

    Verifiable references

    Previous experience with Microsoft Visio and Microsoft Office applications

    Termite and Pest Control industry experience is desired, but not required

    **Work Schedule**

    Monday through Friday

    One Saturday a month required

    **Attributes Needed to be Successful**

    You pay attention to detail

    You are customer focused

    You are committed to meeting deadlines

    You are reliable and trustworthy

    You are a phenomenal teammate

    **Competitive Benefits and Compensation**

    $16.00-$20.00 per hour, Depending on Experience + $1,000 sign-on bonus

    401(k) Retirement Plan

    Kaiser Medical

    UnitedHealth Dental

    CoPower Vision

    Vacation Pay

    Sick Pay

    Holiday Pay

    Here at the bugman we believe that what we do makes a difference in the lives of our neighbors. We take great pride in our work, knowing that we are playing a part in keeping our community happy and pest-free. We tackle challenges and solve problems with our customers in mind.

    *the bugman is a drug free workplace and an Equal Opportunity Employer. the bugman does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are by qualifications, merit, and business need.*

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