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    technical product manager sr - Seattle, United States - Starbucks

    Starbucks
    Starbucks Seattle, United States

    2 weeks ago

    Starbucks background
    Description

    At Starbucks, our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.

    Starbucks Technologists work to achieve this mission using cutting-edge technology delivered to our customers, partners, stores, roasters, and global communities.

    This role will recognize and articulate business problems or opportunities, define target metrics, and create well-formed epics or user stories for engineering teams, who can then design, build, release, and monitor technical solutions efficiently.

    To be successful, technical product managers should be comfortable working in a collaborative environment along with a passion for creating simple and engaging experiences
    Summary of Key ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following:

    Responsible for determining business needs, understanding market demands and technical trends, problem-solving, and proposing solutions.

    Align with business partners to balance business and technical objectives and manifest these as clear, stable priorities for the team.

    Manages product planning through day-to-day collaboration and decision-making with a cross-functional team including engineers and business partners.
    Defines non-functional requirements including performance, scalability, resilience, usability, accessibility, security, and business continuity.
    Defines product health and performance metrics
    Creates dashboard/reporting requirements and KPIs to measure product performance
    Identifies opportunities to improve feature performance and overall product health using data.
    Measures feature success post-deployment and feed insights back to the team and business partners.

    Communication and Collaboration

    Interacts directly with business stakeholders to understand business problems
    Presents options/recommendations clearly and persuasively to support business stakeholder decisions
    Works with engineering teams to understand, prioritize, and document technical and non-functional features.
    Owns effective relationships with engineering teams across Starbucks Technology

    Product Planning & Delivery

    Practices iterative, agile development
    Identifies and documents technical tradeoffs as well as dependencies and constraints
    Performs validation of features against stated goals; facilitates user review/acceptance testing
    Manages execution and eliminates blocking issues during development
    Works with cross-functional teams on feature sizing and delivery planning
    Effective communication of product delivery milestones and progress
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