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Assistant Director of Operations
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Assistant Director of Transportation
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Assistant Director of Nursing
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Assistance Director - Chicago, IL, United States - Omni Hotels & Resorts
Description
Chicago HotelChicago, the third largest city in the US, is second to none with its stunning architecture and lake front beauty.
world class music, theater, dining, museums, sports and shopping to name a few.The 4 star Omni Chicago sits on the world famous Mag Mile amongst high end retail stores and close to many of the most popular tourist attractions in Chicago.
We are known for our quality and exceptional service.Omni Chicago's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service.
The Omni Chicago Hotel's commitment to serve our associates and nurture their growth has led to the company's highest rating in associate satisfaction and an impressive internal promotion rate.
If you are a friendly, motivated person, with a passion to serve others, the Omni Chicago Hotel may be your perfect match.
To work closely with the General Manager and Front Office Leadership team to oversee the Front Desk and Guest Services staff, ensuring maximum Front Office operating efficiency.
Managing and problem solving associate and guest issues while remaining professional at all times.Ensure registration cards are completed.
Continued training done with all associates. Ensure all internal training programs are consistent.
Especially the communication with Front Office Managers each evening/morning.
Handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints.
Be familiar with the hotel computer system for training, maintenance and trouble shooting
Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities.
Assist with departmental scheduling and monitoring payroll productivity.
Directly oversee all aspects of Front Office, Guest Services and the PBX department.
Attend meetings as assigned by Director of Operations.
Must be able to work approximately 50 hours per week, flexible shifts, including weekends and holidays.
Hospitality Management Degree or similiar preferred.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement .
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .