- Develop deeper relationships with clients and act as their primary contact with the company.
- Support events and other promotional activities at your assigned properties.
- Conduct on-going account visits and meetings (minimum twice a month per account) to review service performance, utilization reports and communicate new feature releases (when applicable).
- Proactively identify opportunities for potential upsell to drive incremental revenue.
- Handle resident and VIP escalations when necessary.
- Lead the contract renewal presentation process for all assigned accounts.
- Establish and develop appropriate business relationship with property owners, property board members, General Management, and IT staff in order to gain referrals to other communities.
- Partner with legal, engineering, marketing, technical operations, customer service, and other functional departments to ensure end-to-end customer satisfaction for all customer requests.
- Create and deliver onsite sales presentations/demos that showcase the latest products and services; Conduct product training with clients as needed.
- Attend and/or set up local/national tradeshows and community / hospitality association events, when needed.
- Stays up-to-date of new community and hospitality telecom trends, brand standards and competition to best position
- Hotwire in the marketplace.
- Collaborates with appropriate team to deliver marketing material and make recommendations for additional collateral as necessary.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Responds to all customer web inquiries and online/social media posts.
- Updates the customized web portal blog (when applicable).
- Other duties as required or assigned.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Bachelor's degree preferred or equivalent
- At least 2 years' telecommunications industry experience with account management experience preferred
- At least 3 years of Account Management, Customer Service or other relevant experience
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
- Must embrace company principles and demonstrate understanding of Hotwire's White Glove culture
- Comprehensive Healthcare/Dental/Vision Plans
- 401K Retirement Plan with Company Match
- Paid Vacation, Sick Time, and Additional Holidays (including your Birthday)
- Paid Volunteer Time
- Paid Parental Leave
- Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
- Employee Referral Bonuses
- Exclusive Entertainment Discounts/Perks
-
Account Manager
4 days ago
Global Environmental and Industrial Response LLC Fort Lauderdale, United States**Global Environmental & Industrial Response (GEIR)** is hiring an Account Manager that will manage ensuring the quality standards of Global, and the customer's expectations are met or exceeded. This position handles developing and nurturing client relationships, identifying grow ...
-
Accounts Payable Manager #aip815
1 week ago
ITG Communication, LLC Fort Lauderdale, United StatesThe Accounts Payable Manager manages day to day activities in the organization's accounts payable function, through a team of accounts payables clerks that code expenses, verify and process invoices, and issue payments. They are responsible for vendor and subcontractor payments, ...
-
Manager Payroll/Financial Accounting
2 weeks ago
Sapphire Enterprises Lazy Lake, United StatesSince our founding in 2017, at Alter Solutions Germany we not only act as an IT consulting firm, but also as a partner to our clients. We are a diverse team of over 80 IT experts from more than 20 countries with a common passion: unleashing the potential of our clients by improvi ...
-
Account Manager
3 days ago
Bernard & Co Deerfield, United StatesAs an Account Manager - Employee Benefits, you will coordinate the placement and service of employee benefits for clients. This position is client-facing and requires knowledge of benefits insurance services, HR administrative functions, and benefits plan design. · **Qualificatio ...
-
Account Manager
2 weeks ago
Chris McCafferty - State Farm Agent Deerfield Beach, United States**Benefits**: · - 401(k) · - 401(k) matching · - Health insurance · - Paid time off · **ROLE DESCRIPTION**: · As an Account Manager - State Farm Agent Team Member for Chris McCafferty - State Farm Agent, you are vital to our daily business operations and customers' success. You g ...
-
Account Manager
4 days ago
Manny Morin - State Farm Agent Miami FL Miami, United StatesPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversatio ...
-
Accounting Manager
1 week ago
Leeds Professional Resources Fort Lauderdale, United StatesGreat opportunity for a senior accountant to work at a fast growing company in Fort Lauderdale. This role will work with all levels of management and have excellent opportunities for growth. Compensation is very competitive with a strong base salary and bonus incentive. · Respons ...
-
Accounting Manager
3 weeks ago
Creative Financial Staffing Fort Lauderdale, United StatesAccounting Manager - Well Established company in the Hospitality Industry · Highlights of the Accounting Manager Opportunity: · Newly created position due to company growth. · Perfect opportunity to get in on the ground floor of a company that is expanding. · Opportunities fo ...
-
Accounting Manager
6 days ago
PrideStaff Fort Lauderdale, United StatesPrideStaff Financial on behalf of a client in Fort Lauderdale is looking for an experienced and professional Accounting Manager to join their busy team Are you looking for a career change? Is a good work environment on the top of your list of what is important? Please apply today ...
-
Accounting Manager
2 days ago
Aston Carter Fort Lauderdale, United States: About the position: · Serve as a trusted advisor, providing insightful financial guidance and solutions tailored to each client's situation. · Communicating between clients and business development to ensure engagement objectives are met by all parties. · Ensure accounting t ...
-
Account Manager
1 week ago
RaceParx Fort Lauderdale, United StatesRACEPARX is seeking a qualified account manager to help sell the products and services that our customers rely on. Account manager will have a strong understanding of the sales process and excel at generating leads, building relationships, and closing deals. The ideal candidate w ...
-
Accounting Manager
3 weeks ago
Atrium Fort Lauderdale, United StatesWe are partnered with an outstanding professional services company located in the Fort Lauderdale area. They are part of a privately owned organization and offer great benefits, perks, and a wonderful family feel at this corporate office. They are leaning on us to help them ident ...
-
Account Manager
1 week ago
RaceParx Fort Lauderdale, United StatesRACEPARX is seeking a qualified account manager to help sell the products and services that our customers rely on. Account manager will have a strong understanding of the sales process and excel at generating leads, building relationships, and closing deals. The ideal candidate w ...
-
Account Manager
1 day ago
KEMET Fort Lauderdale, United StatesAbout KEMET: KEMET, a subsidiary of YAGEO Corporation (TAIEX: 2327) and part of the YAGEO Group, is currently seeking a Account Manager for the East coast who will create and follow a strategic plan to increase revenue and print position within the t Account Manager, Manager, Tec ...
-
Account Manager
1 week ago
Optimize Partners Fort Lauderdale, United StatesOptimize Partners provides full-time direct hire and consultant job placements for technology driven companies. Our client, a fast-growing and innovative interior design company, with a portfolio of many luxury home furnishing brands and showrooms throughout the US is looking to ...
-
Account Manager
2 weeks ago
Ocean Doors and Windows Medley, United States**About us** · Ocean Doors and Windows is a small business in RETAIL_CONSUMER_PRODUCTS. We are professional and agile. · Our work environment includes: · - Modern office setting · - Food provided · Pay: $54, $62,246.00 per year · Experience level: · - 2 years · Schedule: · - 8 ho ...
-
Accounting Manager
2 days ago
Leeds Professional Resources Fort Lauderdale, United StatesGreat opportunity for a senior accountant to work at a fast growing company in Fort Lauderdale. This role will work with all levels of management and have excellent opportunities for growth. Compensation is very competitive with a strong base salary and bonus incentive. · Want t ...
-
Account Manager
4 days ago
iPromo Fort Lauderdale, United StatesiPromo is Top 100 level Distributor and looking for an Account Manager to help further grow the company. · We are proud to announce iPromo has been listed on the Inc.5000 Fastest Growing Companies list for the last 3 years, As well as our industries 2022 and 2023 ASI Top 50 Best ...
-
Accounting Manager
2 weeks ago
Creative Financial Staffing Fort Lauderdale, United StatesAccounting Manager · Why Take the Accounting Manager Role: · Great culture, laid back/nice people · Competitive salary and benefits · Opportunity to join a company experiencing record growth, where you can make an impact · Specific duties of the Accounting Manager role inclu ...
-
Accounting Manager
8 hours ago
Creative Financial Staffing Fort Lauderdale, United StatesACCOUNTING MANAGER · Why take an Accounting Manager role with this company? · Work in a large company that has rapidly grown over the last 5 years · Team oriented and promote from within culture · Position offers highly desired work-life balance/flexible hours · Great benef ...
Account Manager - Fort Lauderdale, United States - Hotwire Communications
Description
Job Details
Description
The Account Manager is the key communicator between the company and the property and is responsible for maintaining and building relationships with the Boards and HOA offices for assigned properties. They ensure the overall good "health" of the property including customer satisfaction, service delivery and status of accounts receivables.
RESPONSIBILITIES :
MINIMUM QUALIFICATIONS:
BENEFITS:
We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
#LI-JW1
Qualifications
Skills
Behaviors
:Motivations
:Education
Experience
Licenses & Certifications