Customer Service Representative - Norman, United States - Pete's Collision Center

Pete's Collision Center Norman, United States

2 weeks ago

Description

We are seeking a Call Center Representatives are responsible for speaking with potential customers regarding their product needs and scheduling.

Compensation: $45.00/hr

Duties are as follows:

Answer phones and respond to client requests following a defined support process
Identify, research, and resolve client issues using customer service software applications
Assess priority of reporting client incidents and escalating to appropriate team
Provide regular status updates on client inquiries not immediately resolved

Create and maintain knowledge base material, support tip sheets, and user guides

Process device orders through distributor portals
Present a professional image at all times to clients and vendors
Provide regular status updates to Support Manager to ensure Service Level Agreements (SLA) targets are being met
Work collaboratively with other service delivery areas to provide clients with a superior experience and ensure commitments made to the client are handled appropriately

Qualifications:

College degree or credits preferred or equivalent experience
Call Center or Client Support is ideal
Experience with software customer support is a plus
Strong communication and organizational skills
Experience with MS Excel
Salesforce is a plus

Player Services Representative

1 week ago

The Chickasaw Nation Norman, United States

We are currently looking for a Part Time 38 Player Services Representative to join our Riverwind Player Services team located at Riverwind Casino working 3rd shift. · Summary: · Inputs customer guest information into Casino Management System, issues player cards, enrolls guest ...
Player Services Representative

1 week ago

The Chickasaw Nation Norman, United States

We are currently looking for a Part Time 38 Player Services Representative to join our Riverwind Player Services team located at Riverwind Casino working 2nd shift. · Summary: · Inputs customer guest information into Casino Management System, issues player cards, enrolls guest in ...
Client Services Representative

2 weeks ago

Magellan Financial & Insurance Services, Inc. Norman, United States

Join Bertrand Retirement Solutions: A Unique Opportunity Awaits as a Client Service Representative · About Bertrand Retirement Solutions · At Bertrand Retirement Solutions, we specialize in providing comprehensive financial planning, investment management, and insurance solutions ...
Client Services Representative

3 weeks ago

Magellan Financial & Insurance Services, Inc. Norman, United States

Join Bertrand Retirement Solutions: A Unique Opportunity Awaits as a Client Service Representative · About Bertrand Retirement Solutions · At Bertrand Retirement Solutions, we specialize in providing comprehensive financial planning, investment management, and insurance solutio ...
Customer Service Representative

1 week ago

Advanced Call Center Technologies Norman, United States

Wednesday, April 17, 2024 · Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed toget ...
Patient Service Representative

6 days ago

US Radiology Specialists Norman, United States

Touchstone Medical Imaging is seeking a customer service oriented professional for our medical front office positionat our location in Norman, OK. The Patient Service Representative will assist patients with check in, check out, insurance verification, and scheduling. · Shift: M ...
Customer Service Representative

2 weeks ago

Nelson Mazda Norman Norman, United States

Nelson Mazda Norman is looking for a Customer Service Representative to join our team We are looking for candidates with a great work ethic, self discipline, excellent communication skills (written and verbal), ability to multitask for long periods of time and a high level of pro ...
patient services representative

2 weeks ago

University of Oklahoma Norman, OK , USA, United States

OU Health Services is the ambulatory care facility on the Norman campus providing primary care services to students, faculty, staff, and dependents. We provide inhouse medical laboratory and xray services, have a physical therapy department, and full Patient Services, Representat ...
Member Services Representative

1 week ago

Crunch Fitness Norman, United States

· The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our member ...
Player Services Representative

1 week ago

The Chickasaw Nation Norman, United States

We are currently looking for a Part Time 38 Player Services Representative to join our Riverwind Player Services team located at Riverwind Casino. · Summary: · Inputs customer guest information into Casino Management System, issues player cards, enrolls guest in promotions, issue ...
Client Services Representative

2 weeks ago

Magellan Financial & Insurance Services Inc Norman, United States

Join Bertrand Retirement Solutions: A Unique Opportunity Awaits as a Client Service Representative · About Bertrand Retirement Solutions · At Bertrand Retirement Solutions, we specialize in providing comprehensive financial planning, investment management, and insurance solutio ...
Customer Service Representative

1 week ago

State of OK JD McCarty Center Norman, United States

· J.D. McCarty Center is looking for a Customer Service Representative to fulfill the responsibilities of the hospital's Receptionist and will act as an assistant to the Human Resource Department by providing clerical support and completion of assigned projects. Must have exc ...
Customer Service Representative

1 day ago

Nadine Kureghian - State Farm Agent La Canada, United States

**INSURANCE EXPERIENCE IS REQUIRED, BILINGUAL PREFERRED** · **Position Overview**: · Seeking a hardworking, self-motivated, energetic, friendly, passionate and career-oriented professional to join our team. If you're a motivated self-starter who thrives in **a fast-paced environm ...
Customer Service Representative

1 week ago

State of OK JD McCarty Center Norman, United States

J.D. McCarty Center is looking for a Customer Service Representative to fulfill the responsibilities of the hospital's Receptionist and will act as an assistant to the Human Resource Department by providing clerical support and completion of assigned projects. Must have excellent ...
Patient Service Representative

4 days ago

US Radiology Specialists Norman, United States

Touchstone Medical Imaging is seeking a customer service oriented professional for our medical front office positionat our location in Norman, OK. The Patient Service Representative will assist patients with check in, check out, insurance verification, and scheduling. · Shift: M ...
Customer Service Representative

1 week ago

Advance Call Center Technologies Norman, United States

Job Description · Job DescriptionAdvanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowl ...
Patient Service Representative

2 days ago

ZOLL LifeVest Norman, United States

Job Description · Job DescriptionPosition Title: Patient Service Representative (PSR) · Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. · Summa ...
patient services representative

1 week ago

The University of Oklahoma Norman, OK , USA, United States

OU Health Services is the ambulatory care facility on the Norman campus providing primary care services to students, faculty, staff, and dependents. We provide in-house medical laboratory and x-ray services, have a physical therapy department, and full-service pharmacy. · * Coord ...
Patient Services Representative

1 week ago

University of Oklahoma Norman, United States

Job Description · OU Health Services is the ambulatory care facility on the Norman campus providing primary care services to students, faculty, staff, and dependents. We provide in-house medical laboratory and x-ray services, have a physical therapy department, and full-service ...
Client Service Representative

2 weeks ago

Top Quality Doors, LLC Norman, United States

Job Description · Job DescriptionOur team is growing, and we're looking for our next problem-solving client service representative/dispatcher. We're looking for an organized team member to help our growing client base and field team prioritize service calls. You'll be responsible ...