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Patient Service Representative
2 weeks ago
US Radiology Specialists Norman, United StatesTouchstone Medical Imaging is seeking a customer service oriented professional for our medical front office positionat our location in Norman, OK. The Patient Service Representative will assist patients with check in, check out, insurance verification, and scheduling. · Shift: M ...
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Patient Service Representative
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Member Services Representative
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Customer Service Representative
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State of OK JD McCarty Center Norman, United StatesJob Description · Job Description · J.D. McCarty Center is looking for a Customer Service Representative to fulfill the responsibilities of the hospital's Receptionist and will act as an assistant to the Human Resource Department by providing clerical support and completion of ...
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Customer Service Representative
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State of OK JD McCarty Center Norman, United StatesJ.D. McCarty Center is looking for a Customer Service Representative to fulfill the responsibilities of the hospital's Receptionist and will act as an assistant to the Human Resource Department by providing clerical support and completion of assigned projects. Must have excellent ...
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Patient Services Representative
3 weeks ago
University of Oklahoma Norman, United StatesJob Description · OU Health Services is the ambulatory care facility on the Norman campus providing primary care services to students, faculty, staff, and dependents. We provide in-house medical laboratory and x-ray services, have a physical therapy department, and full-service ...
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patient services representative
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The University of Oklahoma Norman, OK , USA, United StatesOU Health Services is the ambulatory care facility on the Norman campus providing primary care services to students, faculty, staff, and dependents. We provide in-house medical laboratory and x-ray services, have a physical therapy department, and full-service pharmacy. · * Coord ...
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Customer Service Representative
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Rent Sons Inc. dba Surv Dartmouth, United StatesAt Surv, we unite local communities by providing jobs that act as a "life" pivot point for young adults to springboard into a "full life." Our team provides affordable, high-quality odd-job services for neighbors & businesses. · About the role: At Surv, we consider our customers ...
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Life and Health Customer Service Representative
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Gpac Norman, United States Full timeJob Title: Life and Health Insurance Customer Service Representative (CSR) · Job Type: Full-time Key Responsibilities: · Provide exceptional customer service via , email, and chat · Assist clients with policy inquiries and updates · Process claims and handle billing questions · E ...
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Customer Service Sales Representative
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Remote Inbound Service Representative
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First Citizens Bank Goldsby, United StatesOverview: Are you a people person? Be a First Citizens person Join our Norman branch team and make a difference. · This full-time Sales and Service Representative role will be located at 3800 Journey Parkway in Norman, Oklahoma. It is responsible for processing transactions and o ...
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psr - patient services representative- tulsa
3 weeks ago
The University of Oklahoma Norman, OK , USA, United StatesPatient Services Representative (PSR)- Tulsa · At OU Health Physicians Tulsa, patients receive the latest medical advancements expected of a leading university clinic. The services and their experience are delivered by a dedicated team with diverse experience. As a Patient Servic ...
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Player Services Representative
3 weeks ago
The Chickasaw Nation Norman, United StatesWe are currently looking for a Part Time 38 Player Services Representative to join our Riverwind Player Services team located at Riverwind Casino working 3rd shift. · Summary: · Inputs customer guest information into Casino Management System, issues player cards, enrolls guest ...
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Player Services Representative
3 weeks ago
The Chickasaw Nation Norman, United StatesWe are currently looking for a Part Time 38 Player Services Representative to join our Riverwind Player Services team located at Riverwind Casino working 2nd shift. · Summary: · Inputs customer guest information into Casino Management System, issues player cards, enrolls guest in ...
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Player Services Representative
3 weeks ago
The Chickasaw Nation Norman, United StatesWe are currently looking for a Part Time 38 Player Services Representative to join our Riverwind Player Services team located at Riverwind Casino. · Summary: · Inputs customer guest information into Casino Management System, issues player cards, enrolls guest in promotions, issue ...
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Customer Service Representative
4 days ago
Advanced Call Center Technologies Norman, United StatesFriday, May 17, 2024 · Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together ...
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Customer Service Representative
3 weeks ago
Advanced Call Center Technologies Norman, United StatesWednesday, April 17, 2024 · Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed toget ...
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Patient Service Representative
2 weeks ago
US Radiology Specialists Norman, United StatesTouchstone Medical Imaging is seeking a customer service oriented professional for our medical front office positionat our location in Norman, OK. The Patient Service Representative will assist patients with check in, check out, insurance verification, and scheduling. · Shift: M ...
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Customer Service Representative
1 week ago
Nelson Mazda Norman Norman, United StatesNelson Mazda Norman is looking for a Customer Service Representative to join our team We are looking for candidates with a great work ethic, self discipline, excellent communication skills (written and verbal), ability to multitask for long periods of time and a high level of pro ...
Customer Service Representative - Norman, United States - Advance Call Center Technologies
Description
Job Description
Job DescriptionAdvanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to solve problems and make a difference in our customers' lives. You will receive paid, hands-on training in valuable computer skills, negotiation techniques, interpersonal communication and business processes. ACT offers a positive company culture with many opportunities for advancement – more than 90% of our leadership team started as Customer Experience Reps
Working at ACT is more than just a job – it's an opportunity to join something bigger. As an employee-owned company, employees have a path to becoming shareholders and co-owners in the company. When you join ACT, you are taking control of your future and benefiting directly from our company's success. You will be personally rewarded for your contributions as our company shares grow in value.
We offer:
· Opportunities for promotion
· Flexible schedules
· Tremendous bonus opportunities
· Fantastic supervisors and a positive environment
· Employee Ownership Program – a company paid, long-term benefit
· Healthcare and other benefits for you, your spouse, and/or children after 90 days
· Paid time off and paid holidays after 90 days
Position Summary:
We will empower you to provide best in class service Customer Experience Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Experience Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals.
Essential Duties and Responsibilities:
· Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
· Maintains confidentiality; Listen to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
· Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds quickly and effectively to customer questions.
· Multi tasks to document while speaking with the consumer.
· Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets clients' specific quality standards.
· Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
· Is consistently at work and on time
· Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
· Other duties as requested by management
Minimum Qualifications
Must be able to successfully pass criminal background check
Data entry and basic computer skills
Previous Call Center or similar customer service experience preferred
Education: High School diploma or GED.
Company DescriptionAdvanced Call Center Technologies is seeking Custome Service Representatives to join our team.We offer:
· Opportunities to advance within
· Tremendous bonus opportunities
· Fantastic Supervisors and a Positive environment
· Employee Owned- You will become an employee owner, once qualifications to participate are met
· Affordable benefits for you, your spouse, and/or children after 90 days
· Paid time off and paid holidays after 90 days
Join a team where your work matters. We treat each interaction as an opportunity to strengthen loyalty to the clients we serve. You will be part of a winning team and participate in our Employee Stock Ownership Plan (ESOP) -- an added long-term savings benefit that is completely paid for by ACT. The ESOP shares the wealth with our dedicated employees and makes us a healthy stable employer. At Advanced Call Center Technologies (ACT), we are 100% owned by our employees. When our company does well, our employees share in the rewards through our Employee Stock Ownership Plan (ESOP.)
Company Description
Advanced Call Center Technologies is seeking Custome Service Representatives to join our team. \r\r
We offer:\r
\r
· Opportunities to advance within\r
\r
· Tremendous bonus opportunities\r
\r
· Fantastic Supervisors and a Positive environment\r
\r
· Employee Owned- You will become an employee owner, once qualifications to participate are met\r
\r
· Affordable benefits for you, your spouse, and/or children after 90 days\r
\r
· Paid time off and paid holidays after 90 days\r
\r
Join a team where your work matters. We treat each interaction as an opportunity to strengthen loyalty to the clients we serve. You will be part of a winning team and participate in our Employee Stock Ownership Plan (ESOP) -- an added long-term savings benefit that is completely paid for by ACT. The ESOP shares the wealth with our dedicated employees and makes us a healthy stable employer. At Advanced Call Center Technologies (ACT), we are 100% owned by our employees. When our company does well, our employees share in the rewards through our Employee Stock Ownership Plan (ESOP.)
