Customer Service Representative - Norman, United States - Nelson Mazda Norman

Description

Nelson Mazda Norman is looking for a Customer Service Representative to join our team We are looking for candidates with a great work ethic, self discipline, excellent communication skills (written and verbal), ability to multitask for long periods of time and a high level of professionalism. We are looking for someone who is positive, joyful, and passionate about maintaining customer satisfaction

The job duties for this position are as follows:

• Managing the follow up process
• Efficiently using CRM
• Answering phones and booking appointments
• Confirming next day appointments
• Completing daily task sheet in a timely manner
• Assign leads as they come in
• Making follow up calls to make sure our guests had an amazing experience after their recent service visit

Compensation:

• $20/hour based on experience
• 4 day work schedule
• Excellent company-sponsored medical, dental, and vision coverage options
• Industry leading 401K with company matching contributions.
• Life Time and other gym membership discounts.
• Paid time off and paid volunteer time off.

About Us:

Nelson Automotive Group is currently operating out of Oklahoma and Tennessee. We are a Company with a vision of creating an unparalleled business culture and consumer experience. Our founder, Robert Nelson, originally established Nelson Auto Group in Broken Arrow, Oklahoma in 1989 as a company built on faith in Christ and high standards of customer service.

Nelson Mazda Norman is an Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.