- Greeting and checking patients in/out in a courteous manner; including going over all necessary paperwork, collection of co-payments/deductibles/co-ins, balances etc., at the time of service.
- Provide patients with initial assessment paperwork, evaluate for completion, and accept electronic forms into the EHR system.
- Answering calls and providing patient support with miscellaneous inquires, payment related questions, release requests, etc.
- Ensure accuracy of patient accounts, such as accurate billing address, contact information, payment authorization and collection.
- Assisting patients with scheduling follow-up appointments, rescheduling appointments as needed, and managing (Tele/In-person) appointments scheduled for accuracy.
- Assisting patients with Vsee access, Patient Portal, and navigate LifeStance website platforms
- Answering emails and Patient Messages via Patient Portal and voicemails
- Auditing the scheduler daily for appointment cleanup
- Office upkeep and making sure common space is clean and clutter free
- General office duties, such as sorting the office mail, scanning documents, and Efaxes
- Backup support to the Office Manager for the pre-appointment processes
- All other office duties as assigned by the Office Lead
- High School Diploma or equivalent; Associate's degree preferred
- 2 years of customer service care experience; experience in healthcare is highly preferred
- Prior knowledge of OSHA/HIPAA regulations would be advantageous
- Ability to multitask
- Ability to work independently and as a team member
- Strong communication skills, both written and verbal
- Qualified candidates must be legally authorized to be employed in the United States
- Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture.
- LifeStance is an EEO/Affirmative Action Employer and does not discriminate based on age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
-
Office Coordinator
1 week ago
AnyWeather Restoration Highland Heights, United States**Job Summary**: · This person is responsible for administrative functions within the office including data entry. Is responsible for inter-office job flow, as well as maintenance of software, phone, and HR systems at the direction of the Office Manager. Answers phones. · **Requi ...
-
Office Coordinator
2 weeks ago
Yosemite Consruction and Management Cleveland, United StatesJob Description · Job DescriptionBenefits/PerksCompetitive Compensation · Paid Time Off · Career Growth Opportunities · Job Summary · We are seeking a motivated and outgoing entry level Office Coordinator to join our team. In this role, you will provide a variety of clerical and ...
-
Office Coordinator
3 weeks ago
Fortune Brands North Olmsted, United StatesCompany Description · At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams of home by aligning around common goals, being agile in the face of change, h ...
-
Office Coordinator
2 weeks ago
Fortune Brands Innovations North Olmsted, United StatesJob Description · In this role, you will ensure our sites are clean, safe, and welcoming to all. You will be coordinate company-sponsored events, organize meetings, manage the general office activities of the facility, and more. · The ideal candidate for this position will enjoy ...
-
Office Coordinator
2 weeks ago
Fortune Brands North Olmsted, OH, United StatesCompany Description At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams of home by aligning around common goals, being agile in the face of change, ho ...
-
Front Office Coordinator
1 week ago
AbsoluteCARE Inc Cleveland, United States1471 · Remote?: 0 · Highlights (Bonus, shift, relocation, info for job): · The Front Office Coordinator will be is responsible for coordination of patient flow within the office; greeting patients in a prompt and courtesy manner and being a patient advocate in term of facilita ...
-
Dental Front Office Coordinator
1 day ago
Dr. Marino & Associates Cleveland, United StatesInnovative Smiles CLE is looking for a full-time *Dental Coordinator* who has experience *scheduling patients*, *answering the phone* and *collecting payments*. Some dental assisting experience is helpful. Familiarity with *Eaglesoft* is a plus. Candidate must be reliable and fri ...
-
Office Coordinator
2 weeks ago
Yosemite Consruction and Management CLEVELAND HEIGHTS, United StatesBenefits/PerksCompetitive Compensation · Paid Time Off · Career Growth Opportunities · Job Summary · We are seeking a motivated and outgoing entry level Office Coordinator to join our team. In this role, you will provide a variety of clerical and administrative support to our emp ...
-
Logistics Center Office Coordinator
2 days ago
MCPc Berea, United StatesJob Description · Job DescriptionCompany Description · MCPC is a global endpoint management company focused on improving performance, security and sustainability for our clients. MCPC has a purpose, a strategy, and a set of values that animate everything we do. We provide a wide ...
-
Assistant/Office Specialist
1 week ago
Skyline Solutions Rocky River, OH, United States Freelance**Assistant/Office Clerk (m/f/d)** · Location: Remshalden · Employment type(s): Full-time · **Purpose and Objective of the Position** · We are currently seeking an Assistant/Office Clerk (m/f/d) for our client in Remshalden. This position offers an exciting opportunity to work in ...
-
Front Office Coordinator
2 weeks ago
GHR Search - General Healthcare Resources, Inc. Cleveland, United StatesAs a Front Office Coordinator, you will play a pivotal role in ensuring the smooth operation of our office by managing patient flow, providing exceptional customer service, and facilitating efficient communication and scheduling. This position requir Office Coordinator, Healthcar ...
-
Office Coordinator/Receiptionist
1 day ago
Whitten Stow, United StatesJob Description · Job DescriptionBenefits:401(k) matching · Dental insurance · Free uniforms · Health insurance · Opportunity for advancement · Paid time off · Vision insurance · Reserve Hearing Center has an exciting opportunity available for a Office Coordinator/ Receptionist t ...
-
Office Coordinator
3 weeks ago
Conrad's Tire Express & Total Car Care Elyria, United StatesCONTRIBUTION Manage the day-to-day front desk/office functions. ESSENTIAL FUNCTIONS Sales contact. Answer all calls with order/quotation status and field all other questions. Enter orders into the Global Shop Solutions computer system. Coordinate cus Office Coordinator, Operation ...
-
Office Coordinator
3 weeks ago
Marsh Berry Woodmere, United StatesJob Details · Position Summary: · MarshBerry is currently seeking an Office Coordinator for our Beachwood, OH office. The Office Coordinator provides professional administrative support and value-added service to internal and external customers. This position will be responsible ...
-
Store Manager
2 weeks ago
Yogurtland Westlake, United StatesThe Manager oversees all operations of the store to ensure that company standards are met, and that store Team Members comply with policies and procedures. · **RESPONSIBILITIES AND DUTIES**: · - Oversee all store operations including excellent food quality, guest service, staff f ...
-
Administrative Assistant
2 weeks ago
Roto-Rooter Plumbing & Water Cleanup Westlake, United StatesAre you awesome? We are looking for the perfect individual, who will work under direct supervision, but will have many professional responsibilities. You are a positive person with a great attitude and can show up daily. Deadlines do not scare you. You are a perfectionist. You gi ...
-
Supervisor - Quality Control Lab
3 weeks ago
Westlake Careers Westlake, United States**SUMMARY** · This role is a supervisor of labs that has the potential to supervise personnel in the following groups: Chemists, Lab Techs, Instrument Techs, Inventory Planning Analyst, and Building Maintenance Personnel. · **DUTIES AND RESPONSIBILITIES** · May include, but are n ...
-
Office Coordinator
3 weeks ago
Kanaan Communications, LLC Twinsburg, United StatesOverview and Essential Functions · Our TEAM is growing · Are you looking for an opportunity to make a difference? Do you enjoy working on a team? Then you may have found your next career move. We're looking for a Office Coordinator to join our team at Communications Construction ...
-
Property Manager
3 weeks ago
GRANDVIEW PALACE North Bay Village, United States**Benefits**: · - Health insurance · **Property Manager for Hi-Rise North Bay Village Condominium** · We are seeking a seasoned, hands-on property manager to lead all association staff and vendors and help the association reach its short-term and long-term goals. This is a great ...
-
Office Coordinator
2 weeks ago
Option Care Health Hudson, United StatesExtraordinary Careers. Endless Possibilities. · With the nation's largest home infusion provider, there is no limit to the growth of your career. · Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With ov ...
Front Office Coordinator - Rocky River, United States - LifeStance Health
Description
Job DescriptionAt LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team
ROLE OVERVIEW
We are seeking a reliable and motivated Front Office Coordinator to join the LifeStance team. This candidate will be responsible for supporting the front office, patients, and clinicians within any assigned site.
You will be responsible for patient management, check in/out processes, answering phones, assisting patients in-person and/or remote, including scheduling follow-up appointments, and resolving a variety of issues surrounding patient accounts and patient care issues by providing quality customer service.
Candidate must be detail-oriented, be able to multitask, have a pleasant personality, be a team player, possess professional etiquette, and provide excellent customer service.
PAY
$19
RESPONSIBILITIES
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance.
Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
