General Manager - Costa Mesa, United States - Santa Monica Seafood

Santa Monica Seafood Costa Mesa, United States

1 week ago

Description

The Retail Division of Santa Monica Seafood has an immediate, full time opening for a Manager of its Retail Market and Café located in Costa Mesa, CA. The manager will be responsible for the overall operation, development, execution and management of the retail market and café. Ideal candidates will possess in depth knowledge and experience in managing and merchandising Specialty Markets. Emphasis will be placed on prior grocery store experience, a proven record of successful store management, and the ability to attract customers that are accustomed to the highest level of quality and service. In addition, the manager will work closely with senior management to develop strategies and execute programs in store operations, and retail merchandising.

PRIMARY RESPONSIBILITIES:

Assume overall responsibility for the Costa Mesa store regarding merchandising, advertising, store profitability and adherence to all allocated budgets

Lead a team of approximately 60 store employees to create and maintain a positive experience for both employees and customers

Supervise and direct workforce, make staffing decisions (i.e., hiring, training, evaluating, disciplining, and scheduling)

Establish and maintain effective inventory control methods. Ensure customer satisfaction and product quality

Manage the store's financial performance

Manage all safety and security programs while ensuring compliance with city and county health requirements

REQUIREMENTS

Specialty retail food chain experience strongly preferred.

Proven track record in retail and foodservice management

Prior supervisory experience (5 years +)

Experience analyzing and creating financial reports (strong Excel)

Able to manage market and café operations independently

Ability to manage effectively in a fast-paced environment

Ability to manage resources to ensure that established service levels are achieved at all times

Knowledge of customer service techniques

Knowledge of supervisory practices and procedures

Strong operational skills in a customer-service environment

Strong problem and team-building skills

Ability to communicate clearly and concisely, both orally and in writing

Strong leadership skills, with the ability to coach and mentor others

Ability to plan and prioritize workload

Ability to handle confidential and sensitive information

Advance computer skills using the MS office suite (Word, Excel, Outlook)

We offer a great compensation package, as well as a comprehensive benefit package (Medical, Dental, 401 K Retirement plan, paid vacation).

Santa Monica Seafood is an Equal Opportunity Employer.

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