- Contact customers who are behind on their payments and negotiate repayment plans
- Educate customers on debt settlement options and provide guidance on the best course of action
- Respond to inquiries in a timely and effective manner and treat customers fairly and consistently
- Negotiates account settlement within established guidelines
- Maintain accurate records of customer interactions and payment arrangements
- Achieve monthly targets for call volume, successful negotiations, and customer satisfaction
- Collaborate with other team members to improve processes and customer experience
- Highly motivated individuals with a positive attitude and excellent people skills.
- Fluency in Spanish is required, as you will be primarily communicating with Spanish speaking clients.
- Proven experience as a Debt Specialist, Debt counselor or a similar role with a strong understanding of debt management principles and strategies.
- Strong time management and multitasking abilities.
- Ability to work independently with minimal oversight.
- Hourly + Commission (pay structure gives you a safety net and also motivates you to do more)
- The commission is uncapped The opportunity to make a lot of $$$ here is endless
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Bilingual Debt Settlement Specialist - Irvine, United States - LeadAdvisors
Description
Spanish Speaker Debt Settlement SpecialistWe are seeking a highly motivated and results-driven Debt Settlement Specialist who is fluent in Spanish to join our team. The ideal candidate will have a strong background in customer service, negotiation, and debt settlement.
A Debt settlement specialist, you will responsible for providing expert advice and assistance to clients with debt-related issues. Your main objective will be to help clients navigate their financial challenges and develop effective debt management strategies. You will review your financial situation and assets to help come up with a realistic number to offer when negotiating. He will help you determine whether negotiating debts is the best option for your financial situation.
Responsibilities:
Skills and Requirements:
Job Type: Full-time
Join one of the fastest expanding and highly respected financial service providers in the debt relief sector. We are currently on the hunt for ambitious and driven individuals eager to become part of our dynamic sales team. Our company prides itself on providing unlimited earning potential from the onset, with opportunities for growth and development.
Mission:Our objective is to alleviate individuals and families from crippling debt and financial hardship. We are in search of energetic and passionate individuals committed to positively impacting lives, who wish to be part of our expanding Financial Specialist Sales team.
Why Choose Us?We aim to nurture our burgeoning team with career-minded individuals, and shape them into Financial Specialists. Potential growth opportunities include Supervisory Team Leader and Management roles. Our consistent record of surpassing sales targets is due to the high demand from consumers seeking assistance with their financial issues. We champion a gratifying and inclusive culture, laden with rewards and recognition for our employees. We are fully committed to facilitating our employee's success and progression within the
About LeadAdvisors:
LeadAdvisors started as a lead generation performance platform in 2012. Since our founding, we have expanded our offerings and capabilities to match the demand and potential of an evolving digital marketing and search engine landscape. We provide services such as customized Website development, eCommerce web design, Paid advertising, Search Engine Optimization, Content marketing, and Press release distribution. Our team works to develop an effective marketing plan that focuses on our client's business and baseline metrics to help tailor a custom strategy that will improve their bottom line.