- In partnership with Quality Assurance Manager implement Quality Assurance policies and practices, including evaluation, technical assistance, and monitoring of GGRC provider services using strategies that promote person-centered practices, are collaborative with individuals receiving services, service providers and other GGRC departments, and other key stakeholders as appropriate
- Stay updated on current Quality Assurance trends and work with GGRC leadership to update Agency quality assurance practices as relevant
- Respond to service quality concerns raised by GGRC staff and community stakeholders as appropriate, including but not limited to: service quality concerns from individuals receiving services and/or their families, whistleblower complaints submitted to DDS, and concerns raised by GGRC social workers or other staff.
- Identify service provider training and technical support needs; develop and implement related trainings
- Assist in the implementation of Residential Services Orientation (RSO)
- Provide supervision, direction, and team leadership to Quality Assurance Specialists and Quality Improvement and Risk Analysis Specialist
- Interviewing, hiring, and training new direct reports and training others in the Community Services Department as appropriate
- Contribute to leadership of the Community Services Department by participating in planning and facilitating departmentwide meetings and Quality Assurance Unit meetings, assisting in covering management duties in Quality Assurance Unit in Quality Assurance Managers absence
- Attend Service Provider Advisory Committee meetings as well as other identified community groups as needed
- Attend Community Care Licensing (CCL) meetings
- In absence of Quality Assurance Manager represent GGRC on the DDS (Mission Analytics) Risk Management Advisory and Planning Committee (RMAPC)
- Provide consultation on Title 17 regulations and HCBS Final Rule regulations
- Assist with follow up on Special Incident Reporting as appropriate
- Participate as a member of the Risk Management Committee
- In partnership with the Quality Improvement and Risk Analysis Specialist complete data analysis and generate targeted reports to present at the Risk Management Committee
- Review quarterly risk management reports provided by partner agencies and develop quality improvement strategies as needed
- Think out of the box; uses creativity and innovation in problem solving
- See the bigger picture when making decisions
- Critical thinking
- Root cause analysis and problem identification
- Strategically partner with and influence others to secure commitment and create change
- Use analytical and information seeking skills to identify needs, conduct analyses, and resolve problems
- Take initiative and persists to achieve client oriented outcomes and implementation
- Communicate effectively; actively listens and respect differences
- Collaborate with internal and community team members
- Manage and organize projects to reach positive outcomes
- Develop, coach and hold people accountable to reaching performance goals
- Ability to interpret guidelines and standards, educate others and apply them in a fair and consistent manner
- Basic familiarity with MS Word, MS Excel, MS PowerPoint, MS Outlook or similar software applications
- Written communication: ability to develop standard business communications, using proper grammar, spelling and punctuation
- Oral communication: ability to convey complex information and ideas in a clear, concise and professional manner
- Program design and evaluation
- Experience in leading group trainings and workshops
- Quality Assurance and/or quality management systems experience
- Ability to interpret regulations and educate others in how to evaluate effective application of regulation
- Master's degree in Social Work, Public Administration, Special Education, Business Administration, or related field or bachelor's degree with 5+ years' experience working with developmentally disabled
- 2+ years' work experience with the developmentally disabled
-
Assurance Supervisor
6 days ago
Marcum LLP San Francisco, United StatesMarcum LLP offers a great career with exceptional benefits. · There's a lot to think about when it comes to launching your accounting career. At Marcum, we offer you a world of opportunity, a highly competitive salary, exceptional benefits, flexible work options, and industry-lea ...
-
Quality Assurance Supervisor
1 week ago
Golden Gate Regional Center San Francisco, United StatesQuality Assurance Supervisor · If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. · Salary Range: $75,518 - $90,621 Annually · GGRC is currently hiring for a Quality Assurance Supervisor. This role ...
-
Quality Assurance Supervisor
3 weeks ago
Golden Gate Regional Center San Francisco, United StatesQuality Assurance SupervisorSalary Range: $75,518 - $90,621 AnnuallyGGRC is currently hiring for a Quality Assurance Supervisor. This role oversee the Quality Assurance unit in its effort to monitor, evaluate and support residential and nonresidential programs consistent with Tit ...
-
Quality Assurance Supervisor
4 days ago
Phoenix Resource Group San Francisco, United StatesJob Description · Job DescriptionIf QA Supervisor · +2 years related experience in key management/leadership role. · HS Diploma or GED. · HACCP certified. · Food Manufacturing preferably in a meat/poultry operation · $75,000 - $90,00 annual base salary range · Must be available t ...
-
Social Work Quality Assurance Supervisor
4 days ago
Golden Gate Regional Center San Francisco, United States PermanentQuality Assurance Supervisor · Salary Range: $75,518 - $90,621 Annually · GGRC is currently hiring for a Quality Assurance Supervisor. This role oversee the Quality Assurance unit in its effort to monitor, evaluate and support residential and nonresidential programs consistent wi ...
-
Social Work Quality Assurance Supervisor
2 weeks ago
Golden Gate Regional Center San Francisco, United StatesJob Description · Job DescriptionQuality Assurance Supervisor · Salary Range: $75,518 - $90,621 Annually · GGRC is currently hiring for a Quality Assurance Supervisor. This role oversee the Quality Assurance unit in its effort to monitor, evaluate and support residential and nonr ...
-
Quality Assurance Supervisor
2 weeks ago
Ghirardelli Chocolate Company San Leandro, United StatesOur Company/Job Summary · At Ghirardelli, we're on a mission to become a one billion dollar brand and beyond. We want to be every consumer's first choice of premium chocolate, and we believe we can do that through our products and the way we do business, which are all inspired by ...
-
Quality Assurance Supervisor
2 weeks ago
Ghirardelli Chocolate San Leandro, United StatesOur Company/Job Summary · At Ghirardelli, we're on a mission to become a one billion dollar brand and beyond. We want to be every consumer's first choice of premium chocolate, and we believe we can do that through our products and the way we do business, which are all inspired b ...
-
Quality Assurance Supervisor
3 weeks ago
Albertsons San Leandro, United StatesJob DescriptionAbout the companyAlbertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each ...
-
Quality Assurance Supervisor
3 weeks ago
Albertsons San Leandro, United StatesJob Description · About the company · Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose : to create joy ar ...
-
Quality Assurance Supervisor
2 weeks ago
Ghirardelli Chocolate San Leandro, United StatesOur Company/Job SummaryAt Ghirardelli, we're on a mission to become a one billion dollar brand and beyond. We want to be every consumer's first choice of premium chocolate, and we believe we can do that through our products and the way we do business, which are all inspired by ou ...
-
Quality Assurance Supervisor
3 weeks ago
Ghirardelli Chocolate San Leandro, United StatesOur Company/Job Summary · At Ghirardelli, were on a mission to become a one billion dollar brand and beyond. We want to be every consumers first choice of premium chocolate, and we believe we can do that through our products and the way we do business, which are all inspired by ...
-
Overnight Resident Relation Specialist
1 week ago
FirstService Residential San Francisco, United States**Job Overview**: · The **OvernightResident Relations Specialist** ("RRS") supports the General Manager ("GM") and/or the Resident Relations Supervisor/Resident Relations Lead by providing exceptional, responsive service to every resident or guest they encounter. The RRS is the i ...
-
General Manager Ii
3 weeks ago
Tenderloin Neighborhood Development Corporation San Francisco, United States**Job Title**:General Manager · **Department**: Property Management · **Employment Status**: Full-Time; Non-Exempt · **Pay Range**: $ $38.13/hour · **Location**:990 Polk St, San Francisco, CA · **Schedule**: Monday - Friday; 9:00 am - 6:00 pm, 100% Onsite · **SUMMARY** · Under th ...
-
Supervisor Ramp
2 weeks ago
Southwest Airlines San Francisco, United States**Department**: Ground Operations · Our Company Promise · We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. A ...
-
Blue Mermaid Restaurant Seeking Restaurant
1 week ago
The Argonaut, a Noble House Hotel San Francisco, United States**WE ARE **Argonaut Hotel · Housed within Fisherman's Wharf historic Haslett Warehouse building, the Argonaut Hotel merits a term like iconic both for its past and its present. A recipient of the AAA Four Diamond Award for 18 consecutive years, the Argonaut boasts a location just ...
-
Quality Assurance Supervisor
2 weeks ago
Ghirardelli Chocolate Company San Leandro, United StatesJob Description · Job DescriptionOur Company/Job Summary · At Ghirardelli, we're on a mission to become a one billion dollar brand and beyond. We want to be every consumer's first choice of premium chocolate, and we believe we can do that through our products and the way we do bu ...
-
Elearning Student Assistant
1 week ago
Golden Gate University San Francisco, United States**Position Title**:eLearning Student Assistant · **Department Name**:eLearning · **Position Reports to**:Senior Instructional Designer, eLearning** · **FLSA STATUS**: Hourly, non-exempt · **Hourly rate**: $18.07 · **Benefits**:Limited University's benefits · **Days & Hours**:Part ...
-
Regional Sales Manager
3 weeks ago
KeHE Distributors, LLC San Francisco, United StatesWhy Work for KeHE?: · - Full-time · - Pay Range: $67,650.00/Yr. - $99,108.00/Yr. · - Shift Days:, Shift Time: · - Benefits on Day 1 · - Health/Rx · - Dental · - Vision · - Flexible and health spending accounts (FSA/HSA) · - Supplemental life insurance · - 401(k) · - Paid time off ...
-
General Superintendent
2 weeks ago
Valcourt Group Company San Francisco, United StatesThe General Superintendent will oversee the production operations within a specific division, ensuring projects are completed on time, within budget, and to the highest standards of safety, customer service, and quality. · **Key Responsibilities**: · **Project Oversight**: Manage ...
Quality Assurance Supervisor - San Francisco, United States - Golden Gate Regional Center
Description
Quality Assurance Supervisor
Salary Range: $75,518 - $90,621 Annually
GGRC is currently hiring for a Quality Assurance Supervisor. This role oversee the Quality Assurance unit in its effort to monitor, evaluate and support residential and nonresidential programs consistent with Title 17 and Home and Community Based Regulations
This is a Hybrid flex schedule role offering the opportunity to work in the community, from any of our offices located in San Francisco, San Mateo and Marin County and from the comfort of your own home.
What you'll do
Oversee development and monitoring of Corrective Action Plans and provider Sanctions in accordance with Title 17
Serve on in-house and community committees and task forces to educate, dialogue, and improve quality of community programs.
Who You Are:
Skills:
Requirements
Education and Experience
Benefits
What are the benefits to working with GGRC?
Generous Tuition Reimbursement Program that reimburses qualifying employees up to $10,000 per fiscal year.
We offer a comprehensive benefits package including Medical and Dental benefits with a generous employer contribution and additional employer paid Life, Disability and Vision coverage
10% employer contribution to a 403(b) retirement account to help you save for the future
GENEROUS TIME OFF BENEFITS
No really, we mean generous:
13 vacation days, 15 sick days, 10 paid holidays, 4 personal holidays, 3 winter holidays, and up to 5 paid days for continuing education
What makes GGRC so special?
GGRC values diversity, we believe in creating an environment where people of all backgrounds can collaborate to find solutions to complex problems. We are community minded and passionate.
GGRC values each person as a full, robust, and unique individual and interacts with each person in a manner that is respectful and responsive. We endeavor to place each person at the center of his, her or their own life. We approach each person as an expert on his, her or their own life and identity with a clear and attentive inquiry into what is important to, as well as important for, that one person (whether coworker or person-served, family member or other stakeholder).
How