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    Vendor Manager, Quality Assurance - Chicago, United States - Request Technology, LLC

    Request Technology, LLC
    Request Technology, LLC Chicago, United States

    1 week ago

    Default job background
    Technology / Internet
    Description

    Vendor Manager, Quality Assurance

    Salary: Open + Bonus

    Location: Chicago, IL

    Hybrid: 3 days on-site, 2 days remote

    *We are unable to provide sponsorship for this role*

    Qualifications

    • Bachelor's degree
    • 10 years of experience in software development and software quality assurance including the management of vendors and outsourced resources globally.
    • 3 years of experience working in Agile development process.
    • 3 years of experience with performance and load testing.
    • 3 years of experience in management of QA organization including management of third parties that are also delivering QA services.
    • Proficiency with software QA methodologies, tools, and processes.

    Technologies

    • Microsoft Office applications
    • iDevice (iPhone/iPad)
    • Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE
    • Test Management System: JIRA, ServiceNow, ADO
    • Project Management: Eclipse/Microsoft Project
    • SQL (Writing simple queries)
    • Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk
    • SharePoint

    Responsibilities

    • Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities.
    • Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations.
    • Ensure that management and allocation of QA resources based on project needs is performed.
    • Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines.
    • May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources.
    • May be required to step in as a product manager for products that do not have an assigned Product Manager.
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